596 Reviews
Write a Review596 Reviews of Dana Arnold
March 17, 2016
New Purchase Jimmy Williams was the best Sales person I have ever worked with. Easy going, no pressure, no hassle and good conversation. Me and my wife love our ne Jimmy Williams was the best Sales person I have ever worked with. Easy going, no pressure, no hassle and good conversation. Me and my wife love our new 2016 Toyota Camry XLE!! More
Other Employees Tagged: Jimmy Williams
March 13, 2016
Pleasant Experience I had a very pleasant experience dealing with Nathan Prather as my sales rep. He was very pleasant, not pushy, professional, and knowledgeable. I hi I had a very pleasant experience dealing with Nathan Prather as my sales rep. He was very pleasant, not pushy, professional, and knowledgeable. I highly recommend Nathan to anyone shopping for a new or used vehicle. Everyone at the dealership was helpful and courteous! More
Other Employees Tagged: Nathan Prather
March 05, 2016
New Toyota Camry We drove from Louisville to purchase a 2014 Camry that we found online. We worked with Sarah, she was such great help. There were four of us throwing We drove from Louisville to purchase a 2014 Camry that we found online. We worked with Sarah, she was such great help. There were four of us throwing questions at her from every angle and she handles herself with grace. She helped us get a great deal. I will definitely buy from her again. When you come go to Frankfort of Toyota be sure.to ask for Sarah M. More
Other Employees Tagged: Sarah Mahmoud
March 05, 2016
Outstanding service Sarah was outstanding.Her customer service and attitude was out of this world.She treated us like family.her knowledge of the car was exceptional . W Sarah was outstanding.Her customer service and attitude was out of this world.She treated us like family.her knowledge of the car was exceptional . We also love the fact that she took the time to make sure we knew everything about the car before we left , she also sync our phones to the Bluetooth !!! It was the best car buying experience . She even switched out our front license plate in the rain !!! More
Other Employees Tagged: Sarah Mahmoud, The owner
March 01, 2016
A very pleasant visit and purchase from a first class dealer I was treated with the utmost respect all thru the process of purchasing a new automobile. The salesman was fantastic, gave honest answers to a couple I was treated with the utmost respect all thru the process of purchasing a new automobile. The salesman was fantastic, gave honest answers to a couple loaded questions, put me totally at ease with the transaction. More
Other Employees Tagged: Nathan Prather
February 29, 2016
Excellent experience The Frankfort Toyota dealership and especially Josh Bruce was an excellent experience. Josh was very helpful to us in choosing a vehicle and ensuring The Frankfort Toyota dealership and especially Josh Bruce was an excellent experience. Josh was very helpful to us in choosing a vehicle and ensuring that our needs were met. Due to unforeseen circumstances, this was the second vehicle in three months that we had to purchase. Josh went above and beyond to help us. Dana was also so helpful in handling our financing and having good communication with us during the process. I would not hesitate to recommend Josh and Frankfort Toyota for all future vehicle purchases. More
Other Employees Tagged: Josh Bruce
February 24, 2016
Used Hyundai purchase The staff were very nice. Apparently, the employees no longer have to wear ties. That does seem to contribute to a more casual atmosphere, and proba The staff were very nice. Apparently, the employees no longer have to wear ties. That does seem to contribute to a more casual atmosphere, and probably makes customers less nervous. Chris Stewart didn't try to "sell" a car to me. I asked most of the questions, and he provided helpful information about the car. He even filled the gas tank before I left. The paperwork process took longer than I expected, but that was in large part because I had to wait for another customer to finish their financing process with Dana Arnold. Chris Napier and Steve Tewell talked with me while I waited, though. So far I am very happy with the car I bought. More
Other Employees Tagged: Chris Stewart, Steve Tewell , Chris Napier
February 24, 2016
Steve Tewell Frankfort Toyota I (son) was buying my mom's vehicle from her and my mom was purchasing a new Prius. After some test driving and some keen work from Steve Tewell, my I (son) was buying my mom's vehicle from her and my mom was purchasing a new Prius. After some test driving and some keen work from Steve Tewell, my mom decided on a brand new Prius C. I was a co-signer to the deal because I was putting the down payment on the vehicle. This was my way of buying the Camry from my mom. Steve was great with the fine details and even found us a $750 deduction on the brand new vehicle because I was a college student! Dana Arnold was great with the finances and even came down a little on the extended warranty they offer. It was a great experience! My family of 4 now owns 4 Toyota vehicles and a Scion! More
Other Employees Tagged: Steve Tewell , Chris Napier
February 13, 2016
Taking a Tundra Home We recieved top notch service from Bill in Sales and Dana in Finance. My husband is a TMMK member and we had a wonderful hassle-free buying experience We recieved top notch service from Bill in Sales and Dana in Finance. My husband is a TMMK member and we had a wonderful hassle-free buying experience. So nice to get a thorough explanation from a professional staff and still be in and out in under 3 hours. Thank you Bill and Dana! More
Other Employees Tagged: "Elvis" Scott Davis , Geogie Ricketts, Bill Spillman
February 13, 2016
AMAZING CUSTOMER SERVICE!!! Sarah is absolutely wonderful! My husband and I have purchased two vehicles from Frankfort Toyota in the past six months and couldn't be more pleased. Sarah is absolutely wonderful! My husband and I have purchased two vehicles from Frankfort Toyota in the past six months and couldn't be more pleased. Sarah and Dana made everything super easy on us! If you are thinking of purchasing a new Toyota i strongly recommend Frankfort Toyota! More
Other Employees Tagged: Sarah Mahmoud

