596 Reviews
Write a Review596 Reviews of Dana Arnold
June 11, 2015
Best Dealership Ever! My husband and I couldn't be happier with our buying experience at Frankfort Toyota with the help of Steve Tewell. He was so patient and helpful answe My husband and I couldn't be happier with our buying experience at Frankfort Toyota with the help of Steve Tewell. He was so patient and helpful answering all our questions and making it such a comfortable, pressure-free process. I have been singing the praises of Frankfort Toyota ever since! Even though we were buying a relatively inexpensive car, we were treated like royalty. We went back a couple weeks later to have the Xylon coating put on the car, and were treated the same way by the service department. From the initial experience with Mike Tewell, to the sales experience with Steve Tewell, to the financing experience with Dana, to the fine staff in the service department, you won't find a better, more customer-friendly team. I wouldn't think of going anywhere else. More
Other Employees Tagged: Steve Tewell , Mike Tewell
June 10, 2015
Wonderful buying experience Wonderful buying experience. I am a return customer simply for that reason! The sales staff is top notch. Highly recommend their sales staff. I will Wonderful buying experience. I am a return customer simply for that reason! The sales staff is top notch. Highly recommend their sales staff. I will definitely return. More
Other Employees Tagged: "Elvis" Scott Davis , David Burnside
June 07, 2015
Great Service / Friendly Staff My wife and I found a 2013 Dodge Journey on their website and started looking into purchase options. When we went to look at the vehicle before purcha My wife and I found a 2013 Dodge Journey on their website and started looking into purchase options. When we went to look at the vehicle before purchasing, we were met with very nice, helpful staff members including Mr. David Burnside. We were impressed and came back a few days later to make the purchase. During the process, David was very helpful, very courteous and more than willing to help negotiate a deal. During the finance process, we dealt with Mr. Dana Arnold who went the extra steps to ensure it was not a painstakingly long process and worked hard to get us the best interest rate possible. Mr. Arnold was extremely helpful with explaining all details of the finance process and was more than willing to answer any questions we had. I would recommend anyone from this staff to friends/family who are looking at purchasing a vehicle. More
Other Employees Tagged: David Burnside
June 05, 2015
Excellent Customer service Absolutely wonderful experience. Jimmy could not be a better person to buy a car from. Not only did he not pressure me into buying, but he got the exa Absolutely wonderful experience. Jimmy could not be a better person to buy a car from. Not only did he not pressure me into buying, but he got the exact vehicle I wanted even though they didn't have it on their lot. He explained everything and took his time explaining all the features once the SUV arrived at the dealership. Fantastic customer service!!! More
Other Employees Tagged: Jimmy Williams
May 30, 2015
Excellent Jimmy and Skeet answered all our questions without any pressure whatsoever. We had a nice test drive in every car we were considering. Jimmy showed Jimmy and Skeet answered all our questions without any pressure whatsoever. We had a nice test drive in every car we were considering. Jimmy showed us how to operate all the bells and whistles on our new Camry XLE when we took delivery. Job well done. More
Other Employees Tagged: Skeet Tuttle , Jimmy Williams
May 30, 2015
No pressure car buying experience! We were in the market for a used Toyota Sienna Van...I had been doing research on line for quite some time. So we finally headed out to test drive an We were in the market for a used Toyota Sienna Van...I had been doing research on line for quite some time. So we finally headed out to test drive and look in person! So glad we went to Frankfort Toyota FIRST!!! We absolutely LOVE Jimmy Williams! What a breath of fresh air! He is NO PRESSURE...low key...down home...just like your brother type of sales person! Love that man! Everyone we came in contact with was friendly, helpful and ready to please! If you are looking to buy a new or used Toyota....don't waste your time anywhere else....stop by Frankfort Toyota FIRST...and be sure and ask for JIMMY WILLIAMS!!! You won't be sorry! More
Other Employees Tagged: Jimmy Williams
May 17, 2015
The only way to TOYOTA!!! We have purchased several Toyota vehicles in the past, we have always been happy with our purchase. Frankfort Toyota has found the art of streamlining We have purchased several Toyota vehicles in the past, we have always been happy with our purchase. Frankfort Toyota has found the art of streamlining the paperwork involved in purchasing a new vehicle. It was a very pleasant experience. We will be back in a few weeks to make another purchase. Keep up the great work Chris and Dana. Thank you for your understanding and patience. M. Hisle More
Other Employees Tagged: Chris Stewart
May 04, 2015
Our first time buy Toyota Camry Price is very good deal & Camry is so beautiful, love it. Also we are satisfied with finance. We are appreciate with Tana & Toyota Sales! Save gas too Price is very good deal & Camry is so beautiful, love it. Also we are satisfied with finance. We are appreciate with Tana & Toyota Sales! Save gas too! More
May 01, 2015
Easiest car buying experience!! Sarah and Dana both have great customer service. That was the easiest car buying experience I've ever had. I will definitely be a returning customer a Sarah and Dana both have great customer service. That was the easiest car buying experience I've ever had. I will definitely be a returning customer and recommend this dealership to others. More
Other Employees Tagged: Sarah Mahmoud
March 28, 2015
Our experience Sarah did a great job! We are very pleased with the customer service we have received. She is a great person and very knowledgable about the vehicles! Sarah did a great job! We are very pleased with the customer service we have received. She is a great person and very knowledgable about the vehicles! She really cares about her customers! More
Other Employees Tagged: Sarah Mahmoud
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