Dana Eby
Dana Eby at BMW of Cincinnati North

Dana Eby | Page 14

Service Advisor

BMW of Cincinnati North

105 W Kemper Rd
Cincinnati, OH 45246

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141 Reviews
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141 Reviews

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141 Reviews of Dana Eby

May 17, 2017

Dealership Rating
Employee Rating

Awesome like always Friendly, courteous, and knowledgeable. Dave and Tim took care of hooking up a trickle charge adapter which I appreciated very much. Thank you. Hav More

by Steve Popp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Godbey, Chris Lykins, Chris Owens, Tim Gabbard

May 19, 2017

BMW of Cincinnati North responded

Thank you for your review. We're pleased to hear that Dave, Tim, and our staff took great care of you in making sure you got your trickle charge adapter hooked up. We strive to make sure all of our customers receive the best service and customer service as possible. Thank you for your business and have a great day!

May 17, 2017

Dealership Rating
Employee Rating

Oil change - 7500 miles This was my first time at the dealership for service on my X3. Dana and the team couldn't have been nicer or more helpful. I stayed at the dealershi More

by Snap56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2017

BMW of Cincinnati North responded

From all of us at Jake Sweeney BMW, we thank you for your review and your business. Our goal at Jake Sweeney BMW is to make sure all of our guests feel right at home. We're pleased to hear Dana and our service staff made you feel very comfortable while we service your X3. We look forward to working with you in the future. Have a great day!

May 16, 2017

Dealership Rating
Employee Rating

Never better than this! This is the second car that I have leased or bought here. Clay has spent years keeping in touch and Shaun had just the car for me. The entire experien More

by Ed Keen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clay Moorhead, Shaun Sweeney , Chris Owens

May 16, 2017

BMW of Cincinnati North responded

At Jake Sweeney BMW, our goal is to make sure our customers feel right at home with us. To us, our customers are family. All of us are pleased to hear that we took the time to walk you through the process, listen to what you wanted and made sure you were well informed the whole process. Thank you for your review and your business. Welcome to the Jake Sweeney family and have a great day!

May 14, 2017

Dealership Rating
Employee Rating

Committed to Customer Service Many places talk about Customer Service. This places lives it. Dana Eby (Service) kept me up-to-date with the status of my car. They were very gene More

by LordCambridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Robinson , Mike Donohue, Bunk and Keith in Service

May 15, 2017

BMW of Cincinnati North responded

Our goal at Jake Sweeney BMW is to make sure our customers get the best service and customer service possible. Jeff, Dana, Mike, and our staff see our customers more than just clients, we see them as family. As a family, we strive to keep you informed on your car and make you feel right at home. Thank you for your business and your review. Have a great day!

May 13, 2017

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Employee Rating

Could not have been more welcoming or efficient. From the moment that I was greeted until the time I drove away, the experience could not have been more pleasant. My only suggestion would be that oth More

by nanciburton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 15, 2017

BMW of Cincinnati North responded

At Jake Sweeney BMW, we strive to give our customers the best service and customer service possible. From the time we meet, our goal is to make sure you feel right at home with us. We're pleased to hear you are feeling right at home with Dana and our staff. Thank you for your review and for your business. Have a great day!

May 07, 2017

Dealership Rating
Employee Rating

Excellent customer and car service Z4 brought in for routine maintenance and checkup along with tire change (winter to performance). As always, service completed as requested, all went More

by Z4driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Owens, Shawn Snelling, Chris - service receiver and driver

May 08, 2017

BMW of Cincinnati North responded

Thank you for your review. At Jake Sweeney BMW, our goal is to give the best service and customer service as possible. All of us are pleased to hear that we were able not only able to service your vehicle, but fix your caution and give you an oil change all while giving you the best customer service possible. Thank you for your ongoing business and have a great day!

May 06, 2017

Dealership Rating
Employee Rating

Excellent service Great service and would recommend to anyone! We are very pleased with the service since Tim Gabbard is now in charge. Phyllis Cummins and Donald Dy More

by pac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Gabbard

May 08, 2017

BMW of Cincinnati North responded

Thank you for your review. Our customers are the most vital factor to our dealership. That is why we strive to make sure that everyone of our customers feel right at home. We're pleased to hear you had an exceptional experience with our service staff and the work done to your vehicle. We thank you for your business and hope you have a great day!

May 04, 2017

Dealership Rating
Employee Rating

Great Service Tim and his staff made my service visit easy and anxiety free having always gone to the BMW Store for years to buy and have my BMW's serviced More

by B Man
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tim Gabbard

May 05, 2017

BMW of Cincinnati North responded

Thank you for your review. We're aware that the car buying process can be stressful and anxiety filled. At Jake Sweeney BMW our goal is to make sure you feel none of that. To us, our customers are family, which is why we strive to make sure you feel right at home. Thank you for your loyalty and have a great day!

April 22, 2017

Dealership Rating
Employee Rating

Good Service I received exactly the servixe that was required and expected. Dana was very hospitable And had my service done in a reasonable period of time. I re More

by Ragtop27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2017

BMW of Cincinnati North responded

Thank you for your review. Our goal is to make sure our customers get the best service and customer service as possible. That's why we believe our customers are like family to us. We're happy to hear we got your car done by Dana in a timely manner, but gave the highest quality service possible. Thank you for your business and have a great day!

April 21, 2017

Dealership Rating
Employee Rating

2013 M3 service Have been getting service here for almost 20 years. Always great! I had my winter wheels and tires swapped out for summer wheels and tires along wit More

by BobS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2017

BMW of Cincinnati North responded

Thank you for the review. Our customers are family to us at Jake Sweeney BMW. Our goal is to make lifelong customers while giving the best service and customer service. We are happy to hear that Dana and our staff were able to take great care of you and store your tires for you. Thank you for your outstanding loyalty and all your business, we greatly appreciate you. Have a great day!

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