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Dana Eby
141 Reviews
141 Reviews of Dana Eby
June 30, 2017
Wonderful experience This was my first of many visits to BMW Cincinnati North. Every person and exchange that took place was positive. I can't remember the last time I wen This was my first of many visits to BMW Cincinnati North. Every person and exchange that took place was positive. I can't remember the last time I went anywhere for maintenance or an oil change where I wasn't stressed over something. Not here. I was pleased yesterday. Today when I received the follow up phone call made it that much better. Excellent service. Excellent experience. Well worth my drive to know that my car and my day are in good hands. They delivered a few minutes early. I love a company and their employees when they under promise and over deliver. More
by Melissa Murphy
June 27, 2017
Professional and Welcoming I was looking to trade in my X3. Jason helped me find a vehicle that appealed to my likings.I love my new 328Xi BMW. Jason was wonderful!! He made me I was looking to trade in my X3. Jason helped me find a vehicle that appealed to my likings.I love my new 328Xi BMW. Jason was wonderful!! He made me feel comfortable, he was friendly, and very very PROFESSIONAL!! I would recommend everyone to this dealership!! The staff is amazing. From service to sales 😬😬😬 More
by Bmwlover
Other Employees Tagged: Jason Maudlin, Tim Gabbard
June 23, 2017
Great Team! Dana is such a positive and friendly service manager. I also took my car over to the body shop to get a quote. Jeff went above and beyond by buffi Dana is such a positive and friendly service manager. I also took my car over to the body shop to get a quote. Jeff went above and beyond by buffing out a couple scuffs on the spot for me. Best service I've ever received from a body shop! More
by CAMcGovern
Other Employees Tagged: JEFF HAUSSLER SR, JAKE SWEENEY BODY SHOP
June 13, 2017
Above and beyond Dana is the best. She is both your representative and your advocate. I took my car in and then brought it home while the part was ordered. The repair Dana is the best. She is both your representative and your advocate. I took my car in and then brought it home while the part was ordered. The repair was completed in one day it a loaner was provided so I wouldn't have to wait More
by Bkb
June 11, 2017
Paul Bonner is the bomb and Dana Eby is Delightful! I've dealt with the Sweeney folks and BMW of Cincinnati North since 1982. Great service, great people. You can't find better. I highly recommend th I've dealt with the Sweeney folks and BMW of Cincinnati North since 1982. Great service, great people. You can't find better. I highly recommend this dealer. More
by John C. Kanis
Other Employees Tagged: Paul Bonner
June 05, 2017
Service Dana, provided superior customer service as always. She knew I was in a hurry, so my service was completed in a little under an hour. Dana and the ent Dana, provided superior customer service as always. She knew I was in a hurry, so my service was completed in a little under an hour. Dana and the entire staff at BMW of Cincinnati North models the behavior of excellent customer service. Best in Class Service! More
by dhargrovey52
June 03, 2017
Service Excellent Service nice to have a loaner over a long weekend. The person who meeted me in the service bay was excellent but I don't recall his name. Excellent Service nice to have a loaner over a long weekend. The person who meeted me in the service bay was excellent but I don't recall his name. He was the most pleasant personable person I met. More
by David667
Other Employees Tagged: Kyle Brinkman
May 25, 2017
It just depends on service needs. Dana is always friendly. We were refunded the price of our detail package when she was showing off the detail work and it was sub par.... leaves and d Dana is always friendly. We were refunded the price of our detail package when she was showing off the detail work and it was sub par.... leaves and debris in the rear, spotty carpets in front, grime/gunk in seatbelt fastener areas. The whole point of a detail, is to get the details.... those areas neglected in routine vacuuming and the areas in need of attention when you tote kids around. Dana is awesome, however your detail service people need some help. Also, when pulling the loaner back in for return, one of the service gentlemen nearly hit me when he was attempting to back out a car from the left bay into the right bay as I was pulling in. He was backing out very quickly requiring me to lay on my horn. There are automatic doors there, so not sure why it would ever be a good idea to back a car on left into right paying no attention to customers pulling in. More
by 123123
May 23, 2017
Airbag recall service Dana was great to work with. I waited for my car and she made sure I had everything I needed to work remotely from the waiting area. She let me know s Dana was great to work with. I waited for my car and she made sure I had everything I needed to work remotely from the waiting area. She let me know she was leaving for lunch and that Chris would be following up when my car was ready. Chris processed the remaining service and stepped me through all aspects. Great service! More
by DrDoxsey
Other Employees Tagged: Chris Owens
May 19, 2017
Great Experience Thanks to my friend Paul Bonner. I bought my first BMW from him 35 years ago. And special thanks to Dana Eby. She was great keeping me up to date Thanks to my friend Paul Bonner. I bought my first BMW from him 35 years ago. And special thanks to Dana Eby. She was great keeping me up to date on the progress of the work. Thanks to everybody BMW of Cincinnati North. I love my M6 convertible! More
by John C. Kanis
Other Employees Tagged: Paul Bonner
