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Dana Eby
141 Reviews
141 Reviews of Dana Eby
April 12, 2018
Basic Maintenance First time BMW owner. Brought car in for routine maintenance (oil change). They got it done quickly and professionally. Even got a $10 gift card to ea First time BMW owner. Brought car in for routine maintenance (oil change). They got it done quickly and professionally. Even got a $10 gift card to eat at local café while I waited! What could be better? More
by Dan114
March 28, 2018
BMW service Jeff was very helpful in both getting me checked in and out quickly and efficiently, nice way to start my day! Dana is always a pleasure to see and t Jeff was very helpful in both getting me checked in and out quickly and efficiently, nice way to start my day! Dana is always a pleasure to see and to work with. Excellent teamwork! Brad More
by dd
Other Employees Tagged: Jeff Page
March 21, 2018
New Rear Tires for my BMW 650 Polite Courteous, and preemptive of my presence and needs...Greeted me personally by Name...I was offered a voucher to eat at First Watch and offered Polite Courteous, and preemptive of my presence and needs...Greeted me personally by Name...I was offered a voucher to eat at First Watch and offered a Free Hand Car Wash...The whole experience even to the point of car pick up was pleasurable. More
by IKZZR1100
March 17, 2018
wonderful Everyone from the young man washing a car giving me directions to service department to the receptionist to Dana to Ms. Sweeney was beyond wonderful. Everyone from the young man washing a car giving me directions to service department to the receptionist to Dana to Ms. Sweeney was beyond wonderful. Pleasant, professional, sociable and accommodating. Very happy with my visit experience. More
by 3boys
Other Employees Tagged: Kathylee Sweeney
March 11, 2018
Auto repairs Fantastic communication and service. I am very happy with Dana and the entire BMW service department. I will gladly recommend Jake Sweeney BMW to any Fantastic communication and service. I am very happy with Dana and the entire BMW service department. I will gladly recommend Jake Sweeney BMW to any of my friends, familty or clients looking to purchase or lease a BMW. More
by Timpowell
February 25, 2018
On top of their game... Always a pleasure having service work done with these guys. The newly renovated facility is very comfortable and a great place to sit and get some wor Always a pleasure having service work done with these guys. The newly renovated facility is very comfortable and a great place to sit and get some work done. More
by fisheye1
Other Employees Tagged: Brad Schultz
February 20, 2018
First Vehicle Maintenance I had a flawless first maintenance experience at BMW of Cincinnati North. They were ready for me when I arrived, and the maintenance lasted exactly t I had a flawless first maintenance experience at BMW of Cincinnati North. They were ready for me when I arrived, and the maintenance lasted exactly the length I was told to expect. Plus, as part of the maintenance program, I didn't have to pay a cent. A-plus! More
by SymmesBMW
February 13, 2018
Great Service Department As the owner of an older BMW I had given up on most other BMW dealerships and do most of my own maintenance. However due to the good reviews I have se As the owner of an older BMW I had given up on most other BMW dealerships and do most of my own maintenance. However due to the good reviews I have seen on this service center I decided to give them a try in a last ditch effort to solve my mysterious problem that has been ongoing for the past several years (power surging between 2500 and 3000 rpm). I was hoping to find somebody willing to talk about the issue with me rather than just plug in a computer and tell me that nothing is wrong. The last dealership where I asked if they had anybody familiar with the M54 engine, they had no idea what I was talking about! Fortunately, my service advisor Dana was extremely knowledgeable with the reprogramming and reflash process and enlisted the help of the shop foreman Ryan Laber, who came out front to test drive the vehicle and troubleshoot the issue. Ryan was extremely knowledgeable when it came to the older BMWs and a true enthusiast. He had the problem resolved very quickly and explained what the issue with the software was and how he fixed it. A problem that has ruined my driving experience for years and has stumped other independent shops and dealerships alike, was a simple and affordable fix thanks to Dana and Ryan. More
by Tbell
Other Employees Tagged: Ryan Laber
February 08, 2018
Pleasant, on-time, informative. Dana did a fantastic job from scheduling the appointment to having the car ready in the time she estimated, all while keeping me informed. The waitin Dana did a fantastic job from scheduling the appointment to having the car ready in the time she estimated, all while keeping me informed. The waiting area was very comfortable with free wifi and hot chocolate! More
by TonyG
