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Dana Tarbox
Dana Tarbox at Key Hyundai of Salem

Dana Tarbox | Page 2

Hyundai Sr. Master Tech

Key Hyundai of Salem

470 South Broadway
Salem, NH 03079

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4.4
59 Reviews
4.4

59 Reviews

Write a Review

59 Reviews of Dana Tarbox

January 16, 2024

Dealership Rating
Employee Rating

Efficient quick and very accommodating very helpful respectful and professional best dealership I have been to More

by ghewitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Gagne, Brandon Marrero, Scott Kravitz , Jeremy Case, Sara Graveline

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Jan 17, 2024

Key Hyundai of Salem responded

We’re happy to hear about your experience. Thanks for sharing and leaving us a great review. We appreciate your feedback and support. Keep in touch and safe travels!

January 16, 2024

Dealership Rating
Employee Rating

Worst experience I have ever had getting my car oil change. They changed cabin filter when it didn't need to be done. Then didn't put the cover back on. Manager is not a pleasant person. More

by Cindy Murray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Franklin Colon Jr., AJ Gagne, Brandon Marrero, Scott Kravitz , Jeremy Case, David Flowers

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Jan 17, 2024

Key Hyundai of Salem responded

Thank you for bringing this to our attention, Cindy, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Your friends at Key Hyundai of Salem

Jan 17, 2024

Key Hyundai of Salem responded

Thank you for bringing this to our attention, Cindy, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Your friends at Key Hyundai of Salem

January 16, 2024

Dealership Rating
Employee Rating

Very friendly and helpful Salesman was knowledgeable and pleasant service was completed in a timely manor More

by fattcat64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Gagne, Brandon Marrero, Scott Kravitz , Jeremy Case, Sara Graveline

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Jan 17, 2024

Key Hyundai of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Key Hyundai of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

December 28, 2023

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Employee Rating

Quick and efficient, quick to resolve my problem, friendly, understanding, didn’t give me a hard time at all!! More

by Adrian303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James St. Brice, Franklin Colon Jr., AJ Gagne, Brandon Marrero, Scott Kravitz, Steven Carter, Cristian Zapata , Jeremy Case, Sara Graveline

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Dec 28, 2023

Key Hyundai of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Key Hyundai of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Your friends at Key Hyundai of Salem The Key Difference

December 22, 2023

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Employee Rating

Helpful, quick and have answer every question I’ve had. Thank you guys at Hyundai of Salem. More

by MANDYACEVEDO906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Gagne, Brandon Marrero, Scott Kravitz , Jeremy Case, Sara Graveline

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Dec 26, 2023

Key Hyundai of Salem responded

Thank you for your review, Mandy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Key Hyundai of Salem. Your friends at Key Hyundai of Salem

November 01, 2023

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Employee Rating

It is impossible to do this in writing. I wish I can talk about it to the manager and explain how terrible your service is. More

by antoinenasr59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: AJ Gagne, Brandon Marrero, Scott Kravitz , Jeremy Case, Sara Graveline

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Nov 01, 2023

Key Hyundai of Salem responded

We’re disappointed to hear about your experience but would be like to discuss this in more detail with you and hopefully find a solution to your concerns. We’ll forward this to our General Manager and ask he reach out to you ASAP.

October 18, 2023

Dealership Rating
Employee Rating

I love this site. Bought a car, need anything they are so helpful for all questions More

by jgarland7213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Gagne, Brandon Marrero, Scott Kravitz , Jeremy Case, Sara Graveline

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October 08, 2023

Dealership Rating
Employee Rating

As usual oil and filter change done correctly with no mess for a reasonable price when I wanted it done. Also answered any questions I had as well. Parts group was also very helpful as well with gettin More

by CharlesP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Gagne, Brandon Marrero, Scott Kravitz, Steven Carter , Jeremy Case, Sara Graveline

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Oct 15, 2023

Key Hyundai of Salem responded

We appreciate your support and feedback. Thanks for sharing and please keep in touch. Safe travels!

October 06, 2023

Dealership Rating
Employee Rating

This dealer treats all customers with respect. It is clean, with a comfortable waiting area, and the work is completed promptly, and correctly. More

by shorty091261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Gagne, Brandon Marrero, Scott Kravitz , Jeremy Case, Sara Graveline

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October 02, 2023

Dealership Rating
Employee Rating

Poor technical knowledge and they are so expensive to diagnose something even if it doesn't More

by Luis Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: AJ Gagne, Brandon Marrero, Scott Kravitz , Jeremy Case

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Oct 03, 2023

Key Hyundai of Salem responded

We’re deeply disappointed to hear about your experience with our dealership. Diagnostic services are time consuming and require a trained technician to do a thorough inspection to determine what’s causing the issue. We explain ahead of time that there is a charge to diagnose a vehicle and how much it will cost before we perform any work. Our technicians are highly trained and certified on the most current technology and equipment available. We’re happy to provide further information if you have any questions

Oct 02, 2023

Luis Jimenez responded

I don't recommend this service to anyone

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