Dana Tarbox
Dana Tarbox at Key Hyundai of Salem

Dana Tarbox | Page 3

Hyundai Sr. Master Tech

Key Hyundai of Salem

470 South Broadway
Salem, NH 03079

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4.0
60 Reviews
4.0

60 Reviews

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60 Reviews of Dana Tarbox

October 02, 2023

Dealership Rating
Employee Rating

Poor technical knowledge and they are so expensive to diagnose something even if it doesn't More

by Luis Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brandon Marrero, Scott Kravitz , Jeremy Case, AJ Gagne

Oct 03, 2023

Key Hyundai of Salem responded

We’re deeply disappointed to hear about your experience with our dealership. Diagnostic services are time consuming and require a trained technician to do a thorough inspection to determine what’s causing the issue. We explain ahead of time that there is a charge to diagnose a vehicle and how much it will cost before we perform any work. Our technicians are highly trained and certified on the most current technology and equipment available. We’re happy to provide further information if you have any questions

Oct 02, 2023

Luis Jimenez responded

I don't recommend this service to anyone

October 01, 2023

Dealership Rating
Employee Rating

Service was performed ahead of time. Representatives were courteous and efficient. Facility was clean and neat. More

by joantepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Marrero, Scott Kravitz , Jeremy Case, AJ Gagne

Oct 02, 2023

Key Hyundai of Salem responded

Thanks for the support and leaving a 5-star review. Please keep in touch and safe travels. Thank you, Key Hyundai of Salem.

October 01, 2023

Dealership Rating
Employee Rating

Fast and efficient service they made sure that we gut the service that we needed as well the ones we will need in the future recommend for our vehicle. More

by daviddiaz237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Marrero, Scott Kravitz , Jeremy Case, AJ Gagne

Oct 02, 2023

Key Hyundai of Salem responded

We appreciate your support and leaving us such a great review. Your kind words motivate us to continue to serve our customers and we'll be sure to share them with our team who make it all happen. Thanks, Key Hyundai of Salem.

September 30, 2023

Dealership Rating
Employee Rating

We've purchased 5 cars from them and we've always felt very comfortable with everyone More

by Shirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Marrero, Scott Kravitz , Jeremy Case, AJ Gagne

September 30, 2023

Dealership Rating
Employee Rating

This is a fantastic location but don't plan on using the wifi as it wasn't great last time I went. More

by jdc.smiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Marrero, Scott Kravitz , Jeremy Case, AJ Gagne

September 22, 2023

Dealership Rating
Employee Rating

Great service. The staff was welcoming and explained the work and also completed that in no time. More

by singh.neerav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Marrero, Scott Kravitz , Jeremy Case, AJ Gagne

September 22, 2023

Dealership Rating
Employee Rating

Absolutely great customer service and very friendly and helpful staff. I would definitely share my wonderful experience with people I know. Keep up the great job.👍🏾 More

by amandasaiwai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Georgoulis, Franklin Colon Jr., Brandon Marrero, Scott Kravitz , Jeremy Case, David Flowers, AJ Gagne, Gary Peters, Nancy

September 08, 2023

Dealership Rating
Employee Rating

Difficult to get in for an oil change. You need to make getting in for an oil change more accessible. More

by stacylane5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brandon Marrero, Scott Kravitz , Jeremy Case, AJ Gagne

Oct 06, 2023

Key Hyundai of Salem responded

We offer online appointment options as well as by phone. We regret to hear that you didn’t find these options helpful and would like to know more about your experience. Our GM is available by email at arodriguez@keyauto.com and would be very interested to hear how we can get better. We appreciate your feedback.

September 07, 2023

Dealership Rating
Employee Rating

Love this dealership AJ and Russ always take care of me and my car and service advisors are awsome More

by Mikeyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russ Fournier, Nancy Vega, James St. Brice, Gregg Georgoulis, Brandon Marrero , Jeremy Case, Nasaih Cruz, David Flowers, AJ Gagne

September 06, 2023

Dealership Rating
Employee Rating

Great service. Their communication is outstanding and they go above and beyond. I will only service my car here. More

by Dragon51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Marrero, Scott Kravitz , Jeremy Case, AJ Gagne

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