Danette Pizzolato

Great customer service mechanics are too notch waiting ares is clean . Wait was reasonable thanks ares is clean . Wait was reasonable thanks More

by fiveheadray Verified Customer Verified Customer

Report | Print

Crown always provides quality service. Everything was completed in a timely manner. I am very satisfied! Everything was completed in a timely manner. I am very satisfied! More

by ANDYLSU Verified Customer Verified Customer

Report | Print

All needs were satisfied. Salesman went to extreme measure to make sure I was a satisfied customer Salesman went to extreme measure to make sure I was a satisfied customer More

by MORELASSOCIATES Verified Customer Verified Customer

Report | Print

The experience I had was great, but I would suggest that if someone needs to leave their vehicle—like I did suggest them a loaner and if there isn't a loaner vehicle available, it would be helpful to advise if someone needs to leave their vehicle—like I did suggest them a loaner and if there isn't a loaner vehicle available, it would be helpful to advise that person to come back later. Another employee from a different department ended up assisting me instead of the lady who initially took my paperwork when I arrived. Other than that, the service was good but it could have been excellent. I gave all stars because I know how survey work but in the future you can suggest a loaner to someone instead of them being out of a vehicle for a while. More

by Ty Verified Customer Verified Customer

Report | Print

All problems were accurately and quickly diagnosed and repaired. I was glad to see that I was provided a parts warranty for a recurring issue. repaired. I was glad to see that I was provided a parts warranty for a recurring issue. More

by mslejeune Verified Customer Verified Customer

Report | Print

I have purchased several vehicles from this dealership. They are always very help full, they correct all issues in a timely manner and with professionalism. They are always very help full, they correct all issues in a timely manner and with professionalism. More

by ADAMAJR_1 Verified Customer Verified Customer

Report | Print

Professional service. My maintenance was completed on time and they were prepared for my appointment time. My maintenance was completed on time and they were prepared for my appointment time. More

by BFRAZI01 Verified Customer Verified Customer

Report | Print

Always excellent service at this dealership. Reliable and great service advisors that aren’t trying to take advantage of you. Reliable and great service advisors that aren’t trying to take advantage of you. More

by DEERHUNTR392 Verified Customer Verified Customer

Report | Print

Arrived for first appointment and they said I didn't have one, even though it was confirmed via email. They did take the car and did an oil change. That was fine. But they said the issue I was having woul one, even though it was confirmed via email. They did take the car and did an oil change. That was fine. But they said the issue I was having would not be looked at until at least another day. They emailed me to reschedule so I showed up and the person who I talked to and was suppose to meet wasn't there. They did take the car again. A day and a half later I was called and told it is all set and ready for pick up. They handed me the keys and I asked "all fixed?" and I was told NO. If I would not have asked I would have just assumed it was. They weren't even going to tell me. Then when I asked why, I was told they couldn't replicate the issue so I asked to show the tech and was told NO. Then the lady just turned her back and walked away. I asked is that it? She said "yep" so I just left. I wasted two trips to this place and nothing was done. More

by rgmc Verified Customer Verified Customer

Report | Print

seems like it is hard to schedule an appointment - timely. the previous times I have tried - even for oil change - was a few days - or week - wait. this time I brought the car in as instructed, and timely. the previous times I have tried - even for oil change - was a few days - or week - wait. this time I brought the car in as instructed, and it was not started on for two days. Service call was safety item related, so I wanted to get it done by dealership - it took three separate trips over a year to find and correct the issue - was intermittent but if it did not show up on diagnostic tool, seemed like they had no clue as to what to do. Though I never heard from dealership that they had - I thought issue should have be escalated up to next level with GM for resolution early on. More

by PAT58 Verified Customer Verified Customer

Report | Print