Daniel Alicea
Daniel Alicea at Elder Ford of Tampa

Daniel Alicea | Page 57

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
653 Reviews
4.6

653 Reviews

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653 Reviews of Daniel Alicea

June 09, 2022

Dealership Rating
Employee Rating

Computer system was down and service department completed my work. Looking forward to next service. More

by barkzee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos

Jun 11, 2022

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

June 08, 2022

Dealership Rating
Employee Rating

Peter, my service advisor was very knowledgeable and helpful thru the entire process. Will def recommend More

by milian124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos

Jun 09, 2022

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

June 07, 2022

Dealership Rating
Employee Rating

Love the service and the kind folks that helps me when I come to get service More

by FAYEMCCUNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos

Jun 09, 2022

Elder Ford of Tampa responded

Hi, we appreciate your feedback of our Staff's outstanding service! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

June 05, 2022

Dealership Rating
Employee Rating

I said oil change only, had to go out and yell to them to stop tire rotation. I had trouble booking the appointment. The reminder oil change sticker in the window says to bring it back in year 2020. Ain't th More

by spinell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos

Jun 06, 2022

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

June 03, 2022

Dealership Rating
Employee Rating

Representatives very polite—answered all my questions—took my car in immediately and was completed sooner than expected More

by GGPAUL
Recommend Dealer
Yes
Jun 05, 2022

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 30, 2022

Dealership Rating
Employee Rating

Service was excellent! They took good care of my vehicle and my truck is working awesome! Thanks More

by JTANKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos

Jun 01, 2022

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

May 29, 2022

Dealership Rating
Employee Rating

Good service and pretty good customer service, and also he don’t try to sell me nothing I don’t need it More

by jaimebonilla334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2022

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 29, 2022

Dealership Rating
Employee Rating

Great service punctual very helpful , clean service waiting area comfortable friendly everyone was friendly environment More

by JONATHANKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Tucci

Jun 01, 2022

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

May 27, 2022

Dealership Rating
Employee Rating

The staff is very friendly and knowledgeable. Willing to help with whatever you need or forgot about. More

by TEASPOONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2022

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

May 24, 2022

Dealership Rating
Employee Rating

Elderly Ford has great service and great employees at the service department they were also great on my appointment schedule they also took great care of servicing my 2020 Ford F-150 More

by NBER9754
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2022

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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