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Daniel Alicea
Daniel Alicea at Elder Ford of Tampa

Daniel Alicea | Page 65

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
664 Reviews
4.6

664 Reviews

Write a Review

664 Reviews of Daniel Alicea

February 12, 2022

Dealership Rating
Employee Rating

Great service and staff. Had a pleasant experience.My Great service and staff. Had a pleasant experience. My sales person was also wonderful. Would recommend. More

by jaymie_3207
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Feb 17, 2022

Elder Ford of Tampa responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

February 08, 2022

Dealership Rating
Employee Rating

Service was prompt and fast. I had a reservation and I was called right on time. More

by jmarkart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, Marty Heiss, BJ Llanos, Erica Ortiz, Lee Oztolaza

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Feb 10, 2022

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 08, 2022

Dealership Rating
Employee Rating

The entire team provided great service, and I would highly recommend to friends and family. More

by richreace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, Marty Heiss, BJ Llanos, Erica Ortiz, Lee Oztolaza

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Feb 10, 2022

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 03, 2022

Dealership Rating
Employee Rating

Very pleasant dealership all of the staff that I have come in contact with were helpful, courteous and respectful. More

by buttsbm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, Marty Heiss, BJ Llanos, Erica Ortiz, Lee Oztolaza

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Feb 05, 2022

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 03, 2022

Dealership Rating
Employee Rating

Very good service. Polite and informative. Easy to deal with and competitive pricing on services. More

by steve.4565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Faiella

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Feb 05, 2022

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 02, 2022

Dealership Rating
Employee Rating

Professional polite and helpful much less expensive than Bill Currie Ford. Thank you so much More

by raygeeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Faiella

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Feb 10, 2022

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

January 31, 2022

Dealership Rating
Employee Rating

Appointment was on time and the oil change was done quickly. My service advisor was friendly sand knowledgeable. More

by FREDTORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 05, 2022

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 30, 2022

Dealership Rating
Employee Rating

Awesome customer service! Will come back every time I need my car services!! I’ll recommend it to anyone. More

by bibi_g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 05, 2022

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 28, 2022

Dealership Rating
Employee Rating

It is not as good as they used to be I don’t care for the sales people More

by tutinot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Johany Trespalacios , Jason Faiella, Marty Heiss, BJ Llanos, Erica Ortiz, Lee Oztolaza

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Feb 12, 2022

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

December 03, 2019

Dealership Rating
Employee Rating

Slim and robo were great Thanks elder !! Happy holidays Slim and robo were great Thanks elder !! Happy holidays !! When in for service ended up wit a new f150 truck that I really wanted . Thank you More

by WhiteShadow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Slim Bouchoucha, Jeff Spinger, Head of finance -

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