Daniel Ayala | Page 5

Envision Ford of Oxnard responded

I’m very glad to hear Daniel provided such professional, courteous, and knowledgeable service during your visit. He takes great pride in taking care of our guests, and I know he’ll really appreciate your kind words. Thank you for your trust and loyalty — we look forward to welcoming you back for your next service!

Envision Ford of Oxnard responded

Thank you for sharing your feedback — I’m glad to hear Daniel took great care of you and provided excellent service. He’s a true professional and a valued member of our team. That said, I’m very sorry for the lack of attention you experienced during check-in. You should never have to track someone down to be helped, and I’ll be addressing this with our advisors to ensure every guest is greeted promptly upon arrival. Your input helps us improve, and I appreciate you taking the time to let us know. Thank you for your trust, and we look forward to serving you even better next time.

Envision Ford of Oxnard responded

Thank you for sharing your feedback — I’m glad to hear you’ve been happy with the service you’ve received from our team here at Envision Ford of Oxnard. We work hard to make every visit a positive experience, and it’s great to know we’ve earned your trust. We look forward to continuing to take care of you and your vehicle!

Envision Ford of Oxnard responded

I’m glad to hear our staff treated you with courtesy and professionalism, and that your vehicle’s service was completed on time and to your satisfaction. At the same time, I understand your frustration with the online appointment system. Scheduling should be just as smooth as the in-store experience, and I’ll be reviewing this issue to make sure it’s improved. Thank you for continuing to trust us with your vehicle service — and for pointing out an area where we can do better.

Envision Ford of Oxnard responded

I’m glad to hear Daniel Ayala was able to help and take care of the issues with your Ford Explorer. He takes great pride in supporting our customers and making sure their concerns are fully addressed. I’ll be sure to share your kind words with him — thank you for trusting us with your service!

Envision Ford of Oxnard responded

I’m glad to hear your car-buying experience was both easy and fun — that’s exactly how it should feel. It’s great to know you’d choose to buy from us again, and I truly appreciate your trust and recommendation. Enjoy your new vehicle, and we’ll be here whenever you’re ready for the next one!

Envision Ford of Oxnard responded

I’m glad to hear Daniel took such great care of you and provided helpful, professional service when you brought your van in. He truly values our customers and works hard to make sure every visit is a positive one. I’ll be sure to share your kind words with him. Thank you for trusting us with your vehicle!

Envision Ford of Oxnard responded

I’m glad to hear your service was prompt and speedy, and that Richard was so helpful throughout the process. I’ll be sure to pass along your appreciation to him — he’ll be happy to know his efforts made a positive impact. Thank you for trusting us with your vehicle!

Envision Ford of Oxnard responded

I’m glad to hear our team was able to accommodate you early, provide an Uber for your convenience, and even have your F-150 ready ahead of schedule. It’s great to know Daniel went the extra mile to walk you through resetting the infotainment system as well. That’s exactly the level of service we want for every customer. Thank you for trusting us with your recalls — we look forward to helping you again!