Daniel Bernhardt

I want to start by saying that I’m a fan of Daniel personally and genuinely enjoyed all of my interactions with him. He was professional, responsive, and honest throughout the process. On his own, Dan personally and genuinely enjoyed all of my interactions with him. He was professional, responsive, and honest throughout the process. On his own, Daniel would earn five stars from me. Unfortunately, my overall experience with Alpine Buick GMC in Highlands Ranch was disappointing, and I would not recommend the dealership. As a result, I would rate the experience as two stars overall — five for Daniel, one for the dealership. My issues began immediately with pricing transparency. Vehicles were advertised online at one price, but once I engaged with the dealership, I learned that Alpine automatically installs multiple add-on packages on their vehicles that are not included in the advertised price. When I asked to remove those add-ons, I was told they had already been installed. While removal was technically possible, I would still be charged to remove at least one of the packages. This was a poor start and felt misleading. After extensive back-and-forth — much of it documented via text to ensure clarity — we eventually agreed on a sales price. However, when I reviewed the printed documents I was asked to sign, the numbers did not reconcile. Specifically, the agreed-upon sales price and the “Payment Details” section did not match unless you referenced figures from different columns on the page. The document used was labeled “Tekion Corp 2025” at the bottom and included trade-in and payment details. In my case, I identified a $1,000 discrepancy that required correction. At the last minute, competing dealerships mentioned that some dealers have a reputation for incrementally adding costs throughout the process until buyers feel pressured to accept the final terms. Unfortunately, that description aligned with how this experience felt. The negotiation process became adversarial enough that a manager eventually told me, “It seems like you’re not going to be happy with us no matter what.” I agreed. I told him I would purchase the vehicle at the previously agreed price, but that I was unhappy with how the process had been handled and would not recommend the dealership to others. At that point, I was prepared to walk away if necessary. I ultimately completed the purchase due to a firm year-end deadline for tax purposes; otherwise, I would have chosen a different dealership. I will also be servicing the vehicle elsewhere. Once home, I removed all Alpine license plate advertising and covers. I would have asked them to remove the Alpine sticker on the back of the vehicle as well, but given how contentious the process had already been, I chose not to pursue another discussion. In summary, Daniel did his job well and treated me fairly. My concerns are entirely with Alpine Buick GMC’s sales practices, pricing transparency, and documentation process. More

by JohnDenver Verified Customer Verified Customer

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Very good service, prompt, professional and always made you feel comfortable I was able to call ahead while driving from out of state and they took me in the same day two times over the life of my two-year you feel comfortable I was able to call ahead while driving from out of state and they took me in the same day two times over the life of my two-year-old truck. Definitely recommend them. More

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Very easy to work with, smooth and effortless process. Made my day simple and efficient. Keep up the good work!!! Made my day simple and efficient. Keep up the good work!!! More

by TMTCH1958 Verified Customer Verified Customer

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This was a fair, professional and no surprises experience. The team was attentive and listened to our needs. experience. The team was attentive and listened to our needs. More

by RACHAEL.OWENS Verified Customer Verified Customer

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We hand a great experience with Alpine their team did a great job in taking care of us will definitely be back for another car great job in taking care of us will definitely be back for another car More

by rinadesigngroup Verified Customer Verified Customer

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The dealership is one of the in Colorado great job ism looking to trade in my car for new one soon looking to trade in my car for new one soon More

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My wife and I have been with the Alpine family since 2008, and there values and commitment to treat each one of their customers as family. From the service team to the sales team we are greeted by name 2008, and there values and commitment to treat each one of their customers as family. From the service team to the sales team we are greeted by name with a warm smile and hand shake, we recently bought my wife a new 2025 Acadia and the salesmen where fantastic (Mike Malone and Dan Bernhardt) we so pleasant and patient to work with assisting my wife while she tried to decide what car she wanted most,I can't end this without giving a shout out to the service team (Rodrigo and Aiden) they worked hard on making sure anytime our vehicles needed servicing that all the boxes were checked to keep them running smoothly and safe. Thank you EVERYONE More

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I work in the business so to speak as well, and I come here to pick up parts and stuff on occasion and it's always clean always nice people so it was a great place for me to lease my vehicle. Very satisfi here to pick up parts and stuff on occasion and it's always clean always nice people so it was a great place for me to lease my vehicle. Very satisfied. More

by rexcahoonexr Verified Customer Verified Customer

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The personnel were very friendly and helpful. Explained answers to all my questions in detail. Explained answers to all my questions in detail. More

by mzzlong Verified Customer Verified Customer

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Daniel went above and beyond for us! He was open and honest. He found the right truck for our situation vs. a more expensive option that was on the lot. He drove down to Colorado Springs He was open and honest. He found the right truck for our situation vs. a more expensive option that was on the lot. He drove down to Colorado Springs, picked up the truck, drove it back to Alpine detailed it and delivered it to us late on a Saturday night. Daniel truly put the customer first in all aspects of our transaction. Daniel should teach & mentor other sales professionals. Obviously out of Daniel’s control, but the process at the dealership took way too long and the typical back and forth aprovals were a waste of everyone’s time. Fix the process and automate it! No more printing paper & running paper back & forth for approvals. I should be able to do everything electronically in 15 minutes or less. Invest in technology and enable a more efficient streamlined process reducing manual errors and improving customer satisfaction. Enable your sales team with the right tools and focus on putting the customer first! Still waiting to hear from the service department regarding a busted bumper on our brand new truck! It’s almost been a week. More

by kendra.cislo Verified Customer Verified Customer

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