Daniel Erickson | Page 2

Thorough explanations, including why some work wasn't needed, were clear and accompanied with pricing (which was lower than other dealers). Only complaint: touch up paint tube was pricey: $14-$15 . Sta needed, were clear and accompanied with pricing (which was lower than other dealers). Only complaint: touch up paint tube was pricey: $14-$15 . Staff was helpful and available for updates and questions. Very positive experience! More

Report | Print

They keep you informed of the progress through texting so there are no surprises. The waiting room is nice and clean and snacks are abundant. there are no surprises. The waiting room is nice and clean and snacks are abundant. More

Report | Print

Service completed on time as promised at a price lower than originally quoted by Daniel. than originally quoted by Daniel. More

Report | Print

Very efficient! Daniel got me going right away! Got me out quick! And closer to my home than Racine was! Daniel got me going right away! Got me out quick! And closer to my home than Racine was! More

Report | Print

Brought my Highlander in for tire rotation in yesterday. I was mistakenly notified that my Highlander was due for tire rotation. Toyota's mistake. When T of B realized the mistake, they bent over backwar I was mistakenly notified that my Highlander was due for tire rotation. Toyota's mistake. When T of B realized the mistake, they bent over backwards to apologize and compensate me for my wasted trip. I was truly impressed with the level of concern and responsibility they took to make sure I was happy. Mistakes happen, T of B made it right. More

Report | Print

Friendly, knowledgeable customer service people assisted me with my business at my new vehicle check up. Kyle and Daniel informed me what was needed and I am satisfied with the outcome. me with my business at my new vehicle check up. Kyle and Daniel informed me what was needed and I am satisfied with the outcome. More

Report | Print

The staff I encountered was very friendly and helpful. I was able to get the job done without any issues. I did enjoy the snacks and coffee available in waiting area. Thank you I was able to get the job done without any issues. I did enjoy the snacks and coffee available in waiting area. Thank you More

Report | Print

Another great experience at Brookfield Toyota! Daniel Erickson consistency provides a high level of professionalism and integrity as my service advisor, My vehicle maintenance was performed flaw Daniel Erickson consistency provides a high level of professionalism and integrity as my service advisor, My vehicle maintenance was performed flawlessly by the experienced technicians in short order. I sense that the dealership has a great corporate culture. More

Report | Print

Daniel Erickson once again was great to work with! He kept me apprised of my service and reached out to me the next day to assure my satisfaction. He kept me apprised of my service and reached out to me the next day to assure my satisfaction. More

Report | Print

My service experience was great. Daniel Erickson my service advisor immediately texted me after check in, and forwarded me the inspection report minutes later. The promised duration Daniel Erickson my service advisor immediately texted me after check in, and forwarded me the inspection report minutes later. The promised duration of the service was 60-90 minutes, and it was completed in 45 minutes! Daniel also made an appointment for some stains to be removed from my seats as well. Fantastic experience that will keep me coming back again! More

Report | Print