Daniel Espinoza | Page 2

Excellent,customer service, I would recommend this kia Downtown la ,,,good service and lot of help Downtown la ,,,good service and lot of help More

by AGUSTINAIBARRA764 Verified Customer Verified Customer

Helpful 0

Report | Print

Unpredictable waiting times for service appointments. Poor communication about problems that occurred during the service work. Poor communication about problems that occurred during the service work. More

by asfrenda Verified Customer Verified Customer

Helpful 0

Report | Print

Experience was great. Better than other Kia service centers I have been to. The interactions seemed genuine and not forced and I felt heard. I didn’t feel pressured or any Better than other Kia service centers I have been to. The interactions seemed genuine and not forced and I felt heard. I didn’t feel pressured or anything. More

by VA.RAMOS64 Verified Customer Verified Customer

Helpful 0

Report | Print

Very helpful, very informative, supportive and make sure that everything was taken care of with what I needed that everything was taken care of with what I needed More

by SEAN_LINAL Verified Customer Verified Customer

Helpful 0

Report | Print

One of the BEST places I ever was! !Best service,and the best deals!!Thank you guys!!!! !Best service,and the best deals!!Thank you guys!!!! More

by SERGEIGIRIN1 Verified Customer Verified Customer

Helpful 0

Report | Print

Very knowledgeable and very helpful overall best dealership to go to I recommend for anyone to go there and talk to them dealership to go to I recommend for anyone to go there and talk to them More

by RICOMAC880 Verified Customer Verified Customer

Helpful 0

Report | Print

Tienen un buen servicio los trabajadores son muy atentos con los clientes y muy cuidadosos con los carros con los clientes y muy cuidadosos con los carros More

by nancyzamorallamas Verified Customer Verified Customer

Helpful 0

Report | Print

Good service and genuinely help there customers without charging them more than what should be suitable for client charging them more than what should be suitable for client More

by jorgepamplona23 Verified Customer Verified Customer

Helpful 0

Report | Print

I have been very disappointed with the service I received here. I have purchased three cars from this same dealership over the past 4 years and up until this purchase on 12/24/2023, I have been beyond satis here. I have purchased three cars from this same dealership over the past 4 years and up until this purchase on 12/24/2023, I have been beyond satisfied. Daniel, the salesman was the best part of the experience. Thank you Daniel for being a fantastic salesperson. Unfortuantely, other team members were unable to follow through with their words. I purchased a 2024 Seltos and I wanted to get the maintenance package that covers the car for maintenance for 36 months. I was told at the time of financing that for whatever reason, it could not be done on that day, however I could go there the following Wednesday to meet with the Finance person, Alex. I could not go on Wednesday due to personal scheduling however i contacted Alex and he said, "No problem. Come in on Saturday." I showed up on Saturday and literally waited over 2 hours and was not seen. I was told that now he could do it without me being present and it would be handled on Monday. Monday came and went, but i continued to call, text, etc. and no response. Finally today, I contacted the Finance Manager and spoke with somone who transferred me directly to Alex to resolve the issue that he could not resolve prior to this. The resolution: Finally, I got the maintenance contract as i planned, however the frustration I had to deal with over the past 3 weeks has been enough to take my business to another dealership. Sorry DTLA Kia - this one cost you. More

by Scott Sanders Verified Customer Verified Customer

Helpful 0

Report | Print

The dealership did an excellent job on the car and great customer service. Thank you. customer service. Thank you. More

by charlessmolen Verified Customer Verified Customer

Helpful 0

Report | Print