Daniel Espinoza | Page 3

Tienen un buen servicio los trabajadores son muy atentos con los clientes y muy cuidadosos con los carros con los clientes y muy cuidadosos con los carros More

by nancyzamorallamas Verified Customer Verified Customer

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Good service and genuinely help there customers without charging them more than what should be suitable for client charging them more than what should be suitable for client More

by jorgepamplona23 Verified Customer Verified Customer

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I have been very disappointed with the service I received here. I have purchased three cars from this same dealership over the past 4 years and up until this purchase on 12/24/2023, I have been beyond satis here. I have purchased three cars from this same dealership over the past 4 years and up until this purchase on 12/24/2023, I have been beyond satisfied. Daniel, the salesman was the best part of the experience. Thank you Daniel for being a fantastic salesperson. Unfortuantely, other team members were unable to follow through with their words. I purchased a 2024 Seltos and I wanted to get the maintenance package that covers the car for maintenance for 36 months. I was told at the time of financing that for whatever reason, it could not be done on that day, however I could go there the following Wednesday to meet with the Finance person, Alex. I could not go on Wednesday due to personal scheduling however i contacted Alex and he said, "No problem. Come in on Saturday." I showed up on Saturday and literally waited over 2 hours and was not seen. I was told that now he could do it without me being present and it would be handled on Monday. Monday came and went, but i continued to call, text, etc. and no response. Finally today, I contacted the Finance Manager and spoke with somone who transferred me directly to Alex to resolve the issue that he could not resolve prior to this. The resolution: Finally, I got the maintenance contract as i planned, however the frustration I had to deal with over the past 3 weeks has been enough to take my business to another dealership. Sorry DTLA Kia - this one cost you. More

by Scott Sanders Verified Customer Verified Customer

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The dealership did an excellent job on the car and great customer service. Thank you. customer service. Thank you. More

by charlessmolen Verified Customer Verified Customer

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First service they had to rotate my tires in my service and they didn’t… and they didn’t… More

by dt69chevys Verified Customer Verified Customer

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Great service great customer service all workers very kind and polite. Fast service and very helpful to customers.. Thank you. kind and polite. Fast service and very helpful to customers.. Thank you. More

by TWINVIRGINIA1958 Verified Customer Verified Customer

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I will never purchase from another dealership! I LOVE KIA DOWNTOWN am& all the staff! I LOVE KIA DOWNTOWN am& all the staff! More

by Clementine Verified Customer Verified Customer

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Friendly with customers. Answers all questions completely with patience and respect to all the customers. Answers all questions completely with patience and respect to all the customers. More

by OMALLEYSTEPHEN Verified Customer Verified Customer

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Great customer service, the woman and gentleman who helped me out did a very great job. helped me out did a very great job. More

by EUGENE_RENFURM Verified Customer Verified Customer

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Fast and reliable great customer service ! Definitely going back and referring friends My service person Arturo was helpful Definitely going back and referring friends My service person Arturo was helpful More

by LGAYTAN06 Verified Customer Verified Customer

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