Daniel Frye

Took way too long to fix vehicle. Always waiting on parts. No one knows what is going on when you call to check in. 3.5 weeks to fix a 4hr part. There is literally a parts store acros Always waiting on parts. No one knows what is going on when you call to check in. 3.5 weeks to fix a 4hr part. There is literally a parts store across the street and another one down the road a few block. Unacceptable!! More

by jason.large Verified Customer Verified Customer

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Very courteous,patient and caring. .wanting to please. Willing to work with you on appointment. .wanting to please. Willing to work with you on appointment. More

by gymfloor Verified Customer Verified Customer

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The service was much better than Landmark in Springfield. The mechanic was knowledgable and straightforward. The mechanic was knowledgable and straightforward. More

by jonny.tarr Verified Customer Verified Customer

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Professional Dealership which goes above and beyond what is expected Sal es lady VIckie and financial were both great. is expected Sal es lady VIckie and financial were both great. More

by dodge742011 Don Verified Customer Verified Customer

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Needed an oil change. Got me right in. Was done promptly. Used my ford points. Got me right in. Was done promptly. Used my ford points. More

by BoDo14 Verified Customer Verified Customer

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Friendly great job letting me know the progress of work. Very clean waiting room with drinks Very clean waiting room with drinks More

by joedyaylor2016 Verified Customer Verified Customer

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After paying $120 for oil change, our fluids were not topped off, form indicated they were. Took vehicle back out there and had mechanic verify the service was not done, nor was my wife told her radiator topped off, form indicated they were. Took vehicle back out there and had mechanic verify the service was not done, nor was my wife told her radiator fluid was low. Hard to believe the report on our vehicle is even accurate, or work was even done. I’m a long time customer of Ford. More

by mmcampbell4 Verified Customer Verified Customer

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Always courteous helpful and professional, we enjoy every interaction with Westown Ford service department and staff. interaction with Westown Ford service department and staff. More

by rouland Verified Customer Verified Customer

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Great service , friendly staff. . I was very happy with my alignment on my Jeep and will definitely go back for any other service My Jeep may need. Thank you! . I was very happy with my alignment on my Jeep and will definitely go back for any other service My Jeep may need. Thank you! More

by Carolyn Verified Customer Verified Customer

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Everyone did a excellent job on a vehicle that would take care of my daughter and make sure that she’s safe along with keeping my granddaughter safe and comfortable as well thank you again for your professio care of my daughter and make sure that she’s safe along with keeping my granddaughter safe and comfortable as well thank you again for your professionalism and courtesy good job!!! More

by j-ackerman2 Verified Customer Verified Customer

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