Daniel Gagliano

The communication has been mediocre at best. The largest issue is it took nearly six weeks to get a replacement door in stock. With such a long delay with mediocre communication, I will avoid pu The largest issue is it took nearly six weeks to get a replacement door in stock. With such a long delay with mediocre communication, I will avoid purchasing another Cadillac in the future. More

by hamiltta Verified Customer Verified Customer

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Very nice people very professional The gm introduced herself and made me feel welcome The showroom was very nice herself and made me feel welcome The showroom was very nice More

by SKATZ57 Verified Customer Verified Customer

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Best service ever. The department is always professional. The staff actually takes the time to get to know you. Your experience is consistently top quality. It is d The department is always professional. The staff actually takes the time to get to know you. Your experience is consistently top quality. It is delightful to be treated with such consideration and concern. I would encourage anyone to schedule your car maintenance and repair with this group! You won’t be disappointed I promise. More

by windycitylindie Verified Customer Verified Customer

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Daniel N. Gagliano is the best sales person I ever meet, very knowledgeable & willing to help! Gagliano is the best sales person I ever meet, very knowledgeable & willing to help! More

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I love this dealership. From the sales advisor, Danny, to the VIP Manager, Rebecca, to my service advisor, Porter, they have all been pleasant to deal with and attentive to my needs. If you’re looking for a the VIP Manager, Rebecca, to my service advisor, Porter, they have all been pleasant to deal with and attentive to my needs. If you’re looking for a Cadillac I recommend this dealership. More

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Rebecca is so sweet! Tom is helping me with my car for service. I’m getting my nails done and they took me to my appointment while my car is being worked on! Great customer service! service. I’m getting my nails done and they took me to my appointment while my car is being worked on! Great customer service! More

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From the moment I stopped in to look at a new car, Daniel was super helpful and not pushy. He gave me all of the information and even ran numbers for me to help me decide if leasing or buying was the better was super helpful and not pushy. He gave me all of the information and even ran numbers for me to help me decide if leasing or buying was the better option. My husband couldn’t go with me when I initially went in and Daniel sent me a full video of the car I looked at so I could share it with my husband. He made the leasing process super smooth and I am absolutely delighted with my new XT6. All of the employees at Ed Morse were excellent and I look forward to coming back for my next car. More

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A pleasure to be able to post my comments about this fantastic dealership. From sales to service, you deal with the most professional group of representatives that are extremely concerned with any issue fantastic dealership. From sales to service, you deal with the most professional group of representatives that are extremely concerned with any issues or questions you may have. Always willing to help and go out of their way especially in Service dealing with Tom, Danny & Paul Barresi. Management assures satisfaction is guaranteed and your expectations are met. Great place to experience Ed Morse Quality. More

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Very bad experience. Readers digest version. Tried to purchase an Escalade. After a lot of back and forth - my wife sat in the lobby for 1.5 hours while they sold the car out from underneath us. The sa purchase an Escalade. After a lot of back and forth - my wife sat in the lobby for 1.5 hours while they sold the car out from underneath us. The sales person apologized, but it was a complete joke. Typical dealership with high demand that treated us like crap. They could have tried to make it right.......Profits over customers service. More

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I had the pleasure of working with Daniel Gagliano who provided a wonderful experience from our initial phone call to the sale of the car. He provided a fabulous 360-degree video of the car before I even provided a wonderful experience from our initial phone call to the sale of the car. He provided a fabulous 360-degree video of the car before I even made the trip to see it. If you are looking for a new or used car, I highly recommend contacting Daniel as he will provide exceptional service and take care of you every step of the process. More

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