The service tech was very knowledgeable and professional.
He completed his work in a timely fashion. My only complaint is that it took Old Orchard Nissan about 6 months to find the part needed for my service
He completed his work in a timely fashion. My only complaint is that it took Old Orchard Nissan about 6 months to find the part needed for my service.
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by Jeffrey
Service Price Transparency
Jun 11, 2026 -
Old Orchard Nissan responded
Thank you for your feedback on our service tech. We apologize for the delay in finding the part needed and will work to improve our efficiency in the future. We appreciate your business and are glad to hear you were satisfied with the technician's work. #CustomerSatisfaction #ImprovementGoals #TimelyService
Explained my concerns to my understanding.
Took care of everything I brought it in for. However, Nissan needs to look at the sunroof divider bar. I feel a better design so is needed so it doe
Took care of everything I brought it in for. However, Nissan needs to look at the sunroof divider bar. I feel a better design so is needed so it doesn't rattle so much.
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by Jake
Service Price Transparency
Jun 10, 2026 -
Old Orchard Nissan responded
Thank you for sharing your feedback with us! We're glad to hear that we were able to take care of your concerns and provide excellent service. We will definitely pass along your suggestions for a better sunroof design to Nissan. Thanks for choosing our business for your automotive needs!
Everyone was polite and friendly.
They have not been able to find the fix for an ongoing electrical problem that Nissan is apparently working on but they did provide us with a loaner
They have not been able to find the fix for an ongoing electrical problem that Nissan is apparently working on but they did provide us with a loaner while our 2021 Rogue was in the shop.
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by Simran
Service Price Transparency
Jun 06, 2026 -
Old Orchard Nissan responded
Thank you for your kind words! We strive to provide top-notch service and are thrilled to hear that our team was polite and friendly. We apologize for the ongoing electrical issue and are doing everything we can to find a solution. In the meantime, we are happy to offer a loaner to ensure your satisfaction. Thank you for choosing us and we look forward to serving you again in the future. #CustomersFirst #TopNotchService
Buying a new car from Old Orchard Nissan after ten years
of driving my old one was a nerve-wracking decision. The salesperson was absolutely wonderful and helped me navigate my options to find a car that tr
of driving my old one was a nerve-wracking decision. The salesperson was absolutely wonderful and helped me navigate my options to find a car that truly suits my lifestyle. I'm very happy with my purchase.
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by Lora
Feb 24, 2026 -
Old Orchard Nissan responded
Thank you for the great review and for trusting Old Orchard Nissan with your vehicle needs. We’re glad you had a positive experience. If there’s ever anything else we can do, we’re here to help.
Came in quick to get air in my tires and Daniel noticed I
was missing 2 caps for the air in my tires and he got me 2 new ones!
was missing 2 caps for the air in my tires and he got me 2 new ones!
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by Aydrian McKinnon
Service Price Transparency
Dec 20, 2025 -
Old Orchard Nissan responded
Thank you for choosing our business for your tire needs! We're thrilled to hear that Daniel went above and beyond to help you out. Providing excellent customer service is what we strive for every day. See you next time!
Came in really quick to get my tire pressure check and
Daniel even went to top off my washer fluid and had me pull into the back for a car wash!!
Daniel even went to top off my washer fluid and had me pull into the back for a car wash!!
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by Joshua Fitzgerald
Service Price Transparency
Dec 20, 2025 -
Old Orchard Nissan responded
Thank you for the amazing review! We always strive to provide excellent and efficient service to our customers, and we're glad you had a positive experience with Daniel. We are more than happy to go the extra mile for our customers, and we hope to see you again soon!
I have brought both of my nissans to martin nissan for
years and I am glad to see the service center is the same now that it is old orchard nissan!
years and I am glad to see the service center is the same now that it is old orchard nissan!
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by Logan Ross
Service Price Transparency
Dec 11, 2025 -
Old Orchard Nissan responded
Thank you for your loyal support! We are thrilled to continue providing top-notch service to you and your Nissans. See you at Old Orchard Nissan!
Been coming to Old Orchard Nissan for service since I
have purchased my 2023 Rogue and their pricing is very reasonable and they always accommodate me with a shuttle ride so I can go home and get other s
have purchased my 2023 Rogue and their pricing is very reasonable and they always accommodate me with a shuttle ride so I can go home and get other stuff I need done!
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by Nicholas Murillo
Service Price Transparency
Dec 05, 2025 -
Old Orchard Nissan responded
Thank you for your review! We are thrilled to hear that you have been satisfied with our service and pricing. We are always happy to accommodate our customers' needs, and our shuttle service is just one way we strive to make your experience with us as convenient as possible. We appreciate your loyalty and look forward to continuing to serve you.
Overall, my experience at Old Orchard Nissan was
pleasant. While the inventory was a bit limited and there was a slight delay in getting help, the service was friendly. Once the process began, every
pleasant. While the inventory was a bit limited and there was a slight delay in getting help, the service was friendly. Once the process began, everything went quite smoothly. I was satisfied.
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by Irina
Dec 05, 2025 -
Old Orchard Nissan responded
Thank you for your kind words! We're glad to hear that your overall experience at Old Orchard Nissan was pleasant. We appreciate your feedback and will work on improving our inventory and response times. We hope to have you back for a smoother and even more satisfying experience. #OldOrchardNissan #CustomerSatisfaction
Best place around for service.
The service department is always honest and upfront. I won’t take my card anywhere else.
The service department is always honest and upfront. I won’t take my card anywhere else.
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by Vanessa DeWig
Service Price Transparency
Other Employees Tagged:
Gary Dewig
, Bindi and Mary
Nov 22, 2025 -
Old Orchard Nissan responded
Thank you for your kind words! We strive to provide honest and upfront service to all of our customers. It's an honor to know that you trust us with your car. We look forward to continuing to serve you!