Daniel Herrera
Daniel Herrera at Old Orchard Nissan

Daniel Herrera | Page 6

Service Consultant

Old Orchard Nissan

5240 Golf Rd
Skokie, IL 60077

5.0
436 Reviews
5.0

436 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

436 Reviews of Daniel Herrera

June 10, 2026

Dealership Rating
Employee Rating

The service tech was very knowledgeable and professional. He completed his work in a timely fashion. My only complaint is that it took Old Orchard Nissan about 6 months to find the part needed for my service More

by Jeffrey
Service Price Transparency
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Recommend Dealer
Yes
Jun 11, 2026

Old Orchard Nissan responded

Thank you for your feedback on our service tech. We apologize for the delay in finding the part needed and will work to improve our efficiency in the future. We appreciate your business and are glad to hear you were satisfied with the technician's work. #CustomerSatisfaction #ImprovementGoals #TimelyService

June 09, 2026

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Explained my concerns to my understanding. Took care of everything I brought it in for. However, Nissan needs to look at the sunroof divider bar. I feel a better design so is needed so it doe More

by Jake
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Recommend Dealer
Yes
Jun 10, 2026

Old Orchard Nissan responded

Thank you for sharing your feedback with us! We're glad to hear that we were able to take care of your concerns and provide excellent service. We will definitely pass along your suggestions for a better sunroof design to Nissan. Thanks for choosing our business for your automotive needs!

June 05, 2026

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Everyone was polite and friendly. They have not been able to find the fix for an ongoing electrical problem that Nissan is apparently working on but they did provide us with a loaner More

by Simran
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Recommend Dealer
Yes
Jun 06, 2026

Old Orchard Nissan responded

Thank you for your kind words! We strive to provide top-notch service and are thrilled to hear that our team was polite and friendly. We apologize for the ongoing electrical issue and are doing everything we can to find a solution. In the meantime, we are happy to offer a loaner to ensure your satisfaction. Thank you for choosing us and we look forward to serving you again in the future. #CustomersFirst #TopNotchService

February 24, 2026

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Buying a new car from Old Orchard Nissan after ten years of driving my old one was a nerve-wracking decision. The salesperson was absolutely wonderful and helped me navigate my options to find a car that tr More

by Lora
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Recommend Dealer
Yes
Feb 24, 2026

Old Orchard Nissan responded

Thank you for the great review and for trusting Old Orchard Nissan with your vehicle needs. We’re glad you had a positive experience. If there’s ever anything else we can do, we’re here to help.

December 17, 2025

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Came in quick to get air in my tires and Daniel noticed I was missing 2 caps for the air in my tires and he got me 2 new ones! More

by Aydrian McKinnon
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Recommend Dealer
Yes
Dec 20, 2025

Old Orchard Nissan responded

Thank you for choosing our business for your tire needs! We're thrilled to hear that Daniel went above and beyond to help you out. Providing excellent customer service is what we strive for every day. See you next time!

December 17, 2025

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Came in really quick to get my tire pressure check and Daniel even went to top off my washer fluid and had me pull into the back for a car wash!! More

by Joshua Fitzgerald
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Recommend Dealer
Yes
Dec 20, 2025

Old Orchard Nissan responded

Thank you for the amazing review! We always strive to provide excellent and efficient service to our customers, and we're glad you had a positive experience with Daniel. We are more than happy to go the extra mile for our customers, and we hope to see you again soon!

December 09, 2025

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I have brought both of my nissans to martin nissan for years and I am glad to see the service center is the same now that it is old orchard nissan! More

by Logan Ross
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Recommend Dealer
Yes
Dec 11, 2025

Old Orchard Nissan responded

Thank you for your loyal support! We are thrilled to continue providing top-notch service to you and your Nissans. See you at Old Orchard Nissan!

December 04, 2025

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Been coming to Old Orchard Nissan for service since I have purchased my 2023 Rogue and their pricing is very reasonable and they always accommodate me with a shuttle ride so I can go home and get other s More

by Nicholas Murillo
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Recommend Dealer
Yes
Dec 05, 2025

Old Orchard Nissan responded

Thank you for your review! We are thrilled to hear that you have been satisfied with our service and pricing. We are always happy to accommodate our customers' needs, and our shuttle service is just one way we strive to make your experience with us as convenient as possible. We appreciate your loyalty and look forward to continuing to serve you.

December 02, 2025

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Overall, my experience at Old Orchard Nissan was pleasant. While the inventory was a bit limited and there was a slight delay in getting help, the service was friendly. Once the process began, every More

by Irina
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Recommend Dealer
Yes
Dec 05, 2025

Old Orchard Nissan responded

Thank you for your kind words! We're glad to hear that your overall experience at Old Orchard Nissan was pleasant. We appreciate your feedback and will work on improving our inventory and response times. We hope to have you back for a smoother and even more satisfying experience. #OldOrchardNissan #CustomerSatisfaction

November 21, 2025

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Best place around for service. The service department is always honest and upfront. I won’t take my card anywhere else. More

by Vanessa DeWig
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Recommend Dealer
Yes

Other Employees Tagged: Gary Dewig , Bindi and Mary

Nov 22, 2025

Old Orchard Nissan responded

Thank you for your kind words! We strive to provide honest and upfront service to all of our customers. It's an honor to know that you trust us with your car. We look forward to continuing to serve you!

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