Daniel Kang

Service has been exceptional with one major issue and some minor exceptions! 1) changing policy, standard services that have been in place for 30+ years should be grandfathered, not cancelled without ex some minor exceptions! 1) changing policy, standard services that have been in place for 30+ years should be grandfathered, not cancelled without exception (e.g., porter p/u car). This was discussed at sale. Why would I pay list for a car at Northside/Westside instead of Sterling McCall if I have to drive back and forth to Westside which takes over 3 hours versus 3 exits to SM? The new COO (Nate) clearly thinks this is Fred Haas TOYOTA and that cost cutting without researching and validating the affect on sales, return sales, service, etc. is a professionally sound approach. Well, I am about to buy another this year. Daughter next year. Unless the porter service is provided, we will no longer buy any vehicle nor service from any company owned by Friedkin. 2 times not washing the car, a breakdown getting the "complete message to Daniel", thus, car was not ready for more than an hour which disrupted p/u of special needs son. More

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Excellent service and great customer support, even the service consultant Daniel Kong as well. Highly recommended to anyone. service consultant Daniel Kong as well. Highly recommended to anyone. More

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Westside Lexus is a professionally run business. My experience with Joey was very pleasant. He is very knowledgeable about the Lexus products and answered all questions with ease. My experience with Joey was very pleasant. He is very knowledgeable about the Lexus products and answered all questions with ease. More

by gstallones Verified Customer Verified Customer

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Daniel consistently provides excellent customer service during my visits to Westside Lexus. He is exceptionally professional and trustworthy, and he reflects the quality of both Lexus and the dealership in during my visits to Westside Lexus. He is exceptionally professional and trustworthy, and he reflects the quality of both Lexus and the dealership in the best way possible. More

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Daniel Kang was very professional and courteous. I have always received great service from Westside and I will continue to use them for my service needs. I have always received great service from Westside and I will continue to use them for my service needs. More

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I have bought cars from Westside for over 20 years because I love their professional service, plus the quality of their staff is very easy to work with . I will always buy my cars from Lexus, as the because I love their professional service, plus the quality of their staff is very easy to work with . I will always buy my cars from Lexus, as they have been fantastic in all the areas of the dealership. More

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I reached out to one of your salesman to purchase 2026 rx. When I first met him, he told me that he would let me know when the 2026 rx would be available. He never called to give me an update. About 1 mon rx. When I first met him, he told me that he would let me know when the 2026 rx would be available. He never called to give me an update. About 1 month or so later I sent an email to him. He said he would let me know something but I never heard back from him. More

by bpark4756@aol.com Verified Customer Verified Customer

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The dealership is very nice and very professional with friendly staff that keeps you informed while waiting friendly staff that keeps you informed while waiting More

by kandygirl_26 Verified Customer Verified Customer

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Trice, what an exceptional team you have put together, very impressed with smooth transaction and everyone so professional and pleasant to work with at Lexus Westside very impressed with smooth transaction and everyone so professional and pleasant to work with at Lexus Westside More

by gary@gordonpartners.com Verified Customer Verified Customer

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We have attempted to purchase a new 350 RX from Westside three other times, and bought elsewhere. We were there to service my vehicle. Jessica greeted us and let us look at new vehicles and answered any que three other times, and bought elsewhere. We were there to service my vehicle. Jessica greeted us and let us look at new vehicles and answered any questions quickly. It was such a pleasure. We actually purchase that day without leaving, and we were not even there to purchase a vehicle!! Great experience! More

by NITA.N Verified Customer Verified Customer

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