Shawn An
Shawn An at Westside Lexus

Shawn An

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
88 Reviews
4.9

88 Reviews

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Dealership Experience

5 yrs, 1 mo

Languages Spoken

Cantonese Cantonese

English English

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88 Reviews of Shawn An

April 13, 2024

Dealership Rating
Employee Rating

Rafael Garcia was very helpful and he explained all the questions I had for him. Very professional services. More

by Annie Le
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Garcia

Apr 15, 2024

Westside Lexus responded

Annie, we're glad to know Rafael was able to assist you and answer all your questions at Westside Lexus. Thanks for acknowledging his professionalism!

April 03, 2024

Dealership Rating
Employee Rating

Great experience finding the right car for us. Plus we got competitive rates for financing our new car. Thanks! More

by PY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro, Jessica Arevalo

Apr 03, 2024

Westside Lexus responded

We're delighted to know you had a great experience finding the right car at Westside Lexus! We always strive to provide competitive financing rates. Thanks for choosing us and enjoy your new ride!

March 27, 2024

Dealership Rating
Employee Rating

Purchasing my new GX460 from Westside Lexus was an amazing and easy experience. The individuals I worked with were fantastic, fun, and knowledgeable. They listened to what was important to me from t More

by STACI.CASTILLO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau, Tim Easterling , Sweet receptionist in front, don’t know name

Mar 27, 2024

Westside Lexus responded

We're so glad to know that your experience purchasing your Lexus GX 460 from Westside Lexus was a positive one, Staci! It's great to see our team could provide you with valuable information and meet your needs. Enjoy taking it off-road, and thank you for recommending us!

March 23, 2024

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Employee Rating

Shawn was helpful in finding us exactly what we were looking for. His knowledge , professionalism and kindness put us at ease. I will always buy a Lexus from Shawn!! More

by lvisage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

Mar 24, 2024

Westside Lexus responded

We're delighted to know that Shawn's knowledge and professionalism made your experience at Westside Lexus a great one! We appreciate the support and look forward to helping you with future purchases. Safe travels in your new Lexus!

March 10, 2024

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Employee Rating

Great service, pays good attention to the needs of the customer. Clear explanation of the functions and car technology More

by femionita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Mar 11, 2024

Westside Lexus responded

We're glad to know you had a great experience at Westside Lexus and found our team attentive and informative. We appreciate your feedback, thank you!

March 03, 2024

Dealership Rating
Employee Rating

We were disappointed that the car I originally looked at in Feb 2024 was not available when I went to buy a car this month. I specifically was interested in buying the (2023 GX460 Premium plus sports desig More

by rmellisor
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Westside Lexus responded

I'm sorry to hear your recent car-buying experience fell short of expectations. It's disappointing that we weren't able to deliver the exact car you were looking for and we apologize if this caused an inconvenience. If there are any other concerns or questions I can address at this time, please don't hesitate to reach out directly. We appreciate your business and wish you happy miles ahead. Best, James Breaux - General Sales Manager - 1 (281) 558-3030

February 28, 2024

Dealership Rating
Employee Rating

No one welcome or greet you when walk in the service area. Take me a while to be sure where is the service front desk. Suggest putting a front desk sign to help the new customer. More

by Wchung
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shekhar Shroff

Feb 28, 2024

Westside Lexus responded

Thanks for your feedback and suggestions about the signage in our service area at Westside Lexus. We're always looking to improve, so we appreciate you taking the time to share this with us!

February 24, 2024

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Employee Rating

Such a great and easy experience! ! Not the typical sales people. They gave me my space but were ready for me when i made up my mind. I appreciated this so much. More

by santos24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez, Alex Owens

Feb 26, 2024

Westside Lexus responded

We're glad to know you had a great experience at Westside Lexus! Our team always aims to provide the best service while respecting your space. Thanks for choosing us!

January 31, 2024

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Employee Rating

The salesman was trying his best to meet my expectations, even when I almost gave up the purchase. More

by Hong Son, Dang
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 31, 2024

Westside Lexus responded

Hong, thank you for leaving Westside Lexus a five-star review. Our team always strives to ensure our customers are happy, so it's great to see that reflected in your experience. Enjoy the ride!

January 28, 2024

Dealership Rating
Employee Rating

Shawn has good customer service, every nice and helpful, I will tell all my friends . More

by meganlim09
Purchase Time
Recommend Dealer
Yes
Jan 29, 2024

Westside Lexus responded

We love seeing 5-star reviews. Thanks for highlighting Shawn and his excellent service!

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