Daniel Laborin | Page 3

Sam was exceptional to work with. No high pressure sales. He was direct and to the point and respectful. I asked for an aggressive OTD number and he didn’t make me go back and forth w No high pressure sales. He was direct and to the point and respectful. I asked for an aggressive OTD number and he didn’t make me go back and forth with him all day. He worked hard to get the deal done and I appreciate that. The finance department was a slightly disappointing interaction (no fault of Sam). The finance manager I worked with ultimately was fine, but was unprofessional at times, telling me he “hated” that I refused to buy an extended warranty or pre-paid maintenance because he “just wanted to save me money”. I understand that selling those services are part of his job, but for a premium brand like Acura, I expect more professional interaction. That being said, Sam was wonderful and the process overall at Ed Martin was smooth and pleasant. More

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What can I say? Sam is doing amazing things as GM at Ed Martin Acura! Best experience I've had purchasing a vehicle. Sam made sure to stop in and say hello throughou Sam is doing amazing things as GM at Ed Martin Acura! Best experience I've had purchasing a vehicle. Sam made sure to stop in and say hello throughout the process and was excited to be a part of getting my daughter into the perfect vehicle. Sam truly cares about his customers and their experience. Ed Martin Acura should be anyone's first stop when looking for their next vehicle. Thank you, Sam! My daughter loves her car! More

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