Jake Fairbanks

Kyle Raque was our salesman. He was extremely professional and knowledgeable and it was a seamless, enjoyable car buying experience. Kyle took his time with us and continues to b He was extremely professional and knowledgeable and it was a seamless, enjoyable car buying experience. Kyle took his time with us and continues to be most helpful. He deserves the highest marks. More

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Thankful for Thomas, who was my first point of contact- and even more thankful for Sam who understood my vision, and produced a fit for me! (Kudos to his mentoring of Coleman- who is destined to be a grea and even more thankful for Sam who understood my vision, and produced a fit for me! (Kudos to his mentoring of Coleman- who is destined to be a great salesman! We ADORED Coleman!) Karen was the closer and worked efficiently to see that our financial needs were considered. Daniel was thorough in his explanations of the financing. When all is said and done- also a thanks to Bob Werner, who first turned me on to Acura when I purchased my MDX in 2016. At the end of the day- the teams ability to make the buyer feel special is an art that Ed Martin has mastered and we will continue to be loyal customers for years to come! More

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Kyle, Daniel and Jake all were very helpful, respectful and transparent. Answered all our questions and were welcoming. Great experience during our purchase! and transparent. Answered all our questions and were welcoming. Great experience during our purchase! More

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Karen was fantastic! She answered every question I had and responded very quickly to each email. The entire process, from beginning to end, was zero pressure and relaxed She answered every question I had and responded very quickly to each email. The entire process, from beginning to end, was zero pressure and relaxed. More

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Easy to work with once connected with right people. Felt taken care of despite some minor communication issues. Felt taken care of despite some minor communication issues. More

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Salesman Will is always awesome and friendly, doing whatever necessary. However, the sales managers handle the numbers and they just don’t necessarily go the extra mile to make a deal happen. Reality i whatever necessary. However, the sales managers handle the numbers and they just don’t necessarily go the extra mile to make a deal happen. Reality is…I got a better deal at an out of state dealer with delivery included. More

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Enjoyed working with Kyle, he was very easy-going (not pushy), but there to answer all my questions and get me in the care I was interested in. He did a very thorough job. Jake was good at introducing pushy), but there to answer all my questions and get me in the care I was interested in. He did a very thorough job. Jake was good at introducing himself and making sure I was being taken care of, and I appreciated that. Sam made the paperwork a snap and was friendly and easy to work with. I have been and continue to be an Ed Acura satisfied customer. More

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Sam was exceptional to work with. No high pressure sales. He was direct and to the point and respectful. I asked for an aggressive OTD number and he didn’t make me go back and forth w No high pressure sales. He was direct and to the point and respectful. I asked for an aggressive OTD number and he didn’t make me go back and forth with him all day. He worked hard to get the deal done and I appreciate that. The finance department was a slightly disappointing interaction (no fault of Sam). The finance manager I worked with ultimately was fine, but was unprofessional at times, telling me he “hated” that I refused to buy an extended warranty or pre-paid maintenance because he “just wanted to save me money”. I understand that selling those services are part of his job, but for a premium brand like Acura, I expect more professional interaction. That being said, Sam was wonderful and the process overall at Ed Martin was smooth and pleasant. More

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Sam was great to work with! Made the experience smooth and easy. No complaints on my end. Made the experience smooth and easy. No complaints on my end. More

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Sam and Jake were friendly and accommodating. The sales process was never uncomfortable. They really went above and beyond. I’m very appreciative! The sales process was never uncomfortable. They really went above and beyond. I’m very appreciative! More

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