Jake Fairbanks
Jake Fairbanks at Ed Martin Acura
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Jake Fairbanks

New Car Manager

Ed Martin Acura

3800 E 96th St.
Indianapolis, IN 46240

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5.0
41 Reviews
5.0

41 Reviews

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41 Reviews of Jake Fairbanks

April 01, 2024

Dealership Rating
Employee Rating

We had a really positive experience with car shopping at this dealership. We worked with Dennis, and purchased a used car. Dennis walked us through all of the pricing, CarFax and let us test drive the vehic More

by hooverwhitney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Ed Martin Acura responded

We appreciate your business and are happy to have you as part of our automotive family. If you ever need assistance or have any questions, please don't hesitate to contact us. Enjoy your vehicle, Whitney!

February 26, 2024

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Employee Rating

Elliot was very helpful and easy to work with during the whole process of buying a new car. I never felt any pressure to buy from him. I love my new Acura RDX and would definitely go back to Ed Martin to More

by acurareview
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Elliot Bramley

Feb 26, 2024

Ed Martin Acura responded

Your business is greatly appreciated, and we are happy to have you as part of our automotive family. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We're here to provide excellent service and support throughout your car ownership journey. Enjoy your beautiful new Acura!

February 13, 2024

Dealership Rating
Employee Rating

Dennis was very helpful and personable. He answered all the questions we had and not pushy in anyway. I highly suggest working with Dennis if you’re taking a trip to Acura! More

by Kinziegura2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2024

Ed Martin Acura responded

Thank you so much! We truly appreciate your support of our team and dealership. Enjoy your new Acura!

February 10, 2024

Dealership Rating
Employee Rating

Elliott was very courteous, helpful, and professional through the whole process. He spent plenty of time with us to make this a rewarding experience! We highly recommend him to anyone thinking of buying More

by tomtaz69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2024

Ed Martin Acura responded

Thank you so much, Tom! We truly appreciate your support of our team and dealership. Enjoy your new Acura!

January 08, 2024

Dealership Rating
Employee Rating

Process was easy and straightforward. Matt Douglas did an exceptional job in the transaction and was pleasant work with. Jake Fairbanks was friendly and enjoyed talking with him too. High More

by Will45Indy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Douglas

Jan 08, 2024

Ed Martin Acura responded

Thank you so very much for both your business and your kind feedback! Enjoy your new Acura, and have a happy new year, Will!

January 07, 2024

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Employee Rating

The Ed Martin Acura dealership was easy to work with and very efficient in helping us buy our new car! More

by JTreash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Collis

Jan 07, 2024

Ed Martin Acura responded

Thank you so very much for both your business and your kind feedback! Enjoy your new Acura and have a happy new year!

December 24, 2023

Dealership Rating
Employee Rating

Professional, courteous & prompt service. Jake, Elliott & the entire team do an excellent job of taking care of their customers. More

by mba1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 24, 2023

Ed Martin Acura responded

Thank you for your business and your feedback! We hope you have a wonderful holiday season and enjoy your new Acura!

December 07, 2023

Dealership Rating
Employee Rating

Dennis did a great job helping me get the car I needed. A+ experience. Thanks! More

by rylawschmit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Novales, Matt Douglas

Dec 07, 2023

Ed Martin Acura responded

Thank you so much for your business and wonderful review of Dennis and our team. Enjoy your beautiful Acura!

December 06, 2023

Dealership Rating
Employee Rating

Fantastic experience with Dennis Novales and the whole team. Best car buying experience I’ve ever had. 10 out of 10! More

by rodneybucher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Novales, Matt Douglas

Dec 06, 2023

Ed Martin Acura responded

Thank you so much, Rodney! We truly appreciate your business and your review of our team and dealership. Enjoy your beautiful new Acura!

December 01, 2023

Dealership Rating
Employee Rating

We just bought our 4th Acura at Ed Martin. Karen Collis was our sales consultant and she did an outstanding job for us. She was very knowledgable about the car and all aspects of the buying More

by rbarksdale48
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Karen Collis, Elizabeth Moritz

Dec 01, 2023

Ed Martin Acura responded

Thank you so much for your business and lovely feedback! Enjoy your beautiful new Acura RDX, and welcome to the Ed Martin family!

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