Karen Collis

Easy to work with once connected with right people. Felt taken care of despite some minor communication issues. Felt taken care of despite some minor communication issues. More

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Sam was exceptional to work with. No high pressure sales. He was direct and to the point and respectful. I asked for an aggressive OTD number and he didn’t make me go back and forth w No high pressure sales. He was direct and to the point and respectful. I asked for an aggressive OTD number and he didn’t make me go back and forth with him all day. He worked hard to get the deal done and I appreciate that. The finance department was a slightly disappointing interaction (no fault of Sam). The finance manager I worked with ultimately was fine, but was unprofessional at times, telling me he “hated” that I refused to buy an extended warranty or pre-paid maintenance because he “just wanted to save me money”. I understand that selling those services are part of his job, but for a premium brand like Acura, I expect more professional interaction. That being said, Sam was wonderful and the process overall at Ed Martin was smooth and pleasant. More

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I really felt appreciated even before I went there for my test drive. Everyone was so nice and made buying my new car a wonderful experience. I had been searching since October last year but the customer ser test drive. Everyone was so nice and made buying my new car a wonderful experience. I had been searching since October last year but the customer service here made me comfortable. More

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Sam was great to work with. He helped us find the best first car for my daughter. He worked around our crazy schedule to make the buying process easier. He helped us find the best first car for my daughter. He worked around our crazy schedule to make the buying process easier. More

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Karen Collis is was amazing! Jake the sales manager was incredible. They made everything a great experience and we are so excited about our new RDX!!! Highly recommend Ed Martin Jake the sales manager was incredible. They made everything a great experience and we are so excited about our new RDX!!! Highly recommend Ed Martin. More

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This was an excellent and EASY transaction with this company. I highly recommend them to anyone in the tri-state area that wants to be a nice car...from nice people. My Sales rep was Karen Collis and company. I highly recommend them to anyone in the tri-state area that wants to be a nice car...from nice people. My Sales rep was Karen Collis and I can't say enough nice things about her. She was so patient with my questions and very down-to-earth, that she put me at ease right away. Buy your car from Karen! Also, Jon Wilson was so easy to work with and very nice! He was the perfect person to run the Finance Dept. Again, excellent experience and highly recommend! More

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Thank you Karen Collis for such an easy and stress-free experience purchasing a pre-owned Acura MDX and trading in our previous vehicle. Her expertise and help made buying our car a breeze! experience purchasing a pre-owned Acura MDX and trading in our previous vehicle. Her expertise and help made buying our car a breeze! More

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We bought a 2014 Acura RDX a year or so ago, 1 owner, warrantied, not certified, but it's been a champ and a joy to drive. Just bought a 2018 Ford Explorer from them last week ...thanks SAM (great job - warrantied, not certified, but it's been a champ and a joy to drive. Just bought a 2018 Ford Explorer from them last week ...thanks SAM (great job - honest, professional, courteous)...a single-owner ride from Ed Martin Ford. So far, the family (Martin) is showing their strength with great prices for the Year/Mileage/condition/features mix .. unbeatable in the Northern Indianapolis area .. at least ... The dealership is cool, great Internet, and a customer comfort area -- a SAFE PLACE to get work done, while they are servicing your ride, or you just stop by browsing. More

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I had a great experience leasing my new Acura ADX. Karen and team were friendly, patient, and worked with me to get a deal I felt good about. They even included a few extras to make sure I left happy. Karen and team were friendly, patient, and worked with me to get a deal I felt good about. They even included a few extras to make sure I left happy. I really appreciate their professionalism and the effort they put into making the process smooth and stress-free. Highly recommend! More

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Wonderful to work with. Karen was very responsive and helpful. Drove 3 hours one way to work with them Karen was very responsive and helpful. Drove 3 hours one way to work with them More

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