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Daniel Merida
Daniel Merida at Koons Falls Church Ford

Daniel Merida

Product Specialist

Koons Falls Church Ford

1051 East Broad Street
Falls Church, VA 22044

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1 Review of Daniel Merida

December 05, 2025

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Good morning.   I am writing back to all of you regarding my previous email.  I left several voice messages and nobody has replied to us as of today December 4 2025 More

by Carlos
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Dec 10, 2025

Koons Falls Church Ford responded

Carlos and Claudia, thank you for reaching out and for sharing your concerns. I understand you're frustrated that you have not received a response to your messages, that your Trax has been at another dealership for several days, and that you feel the vehicle and your experience have not met your expectations. I take any concern about how a guest feels they were treated very seriously and would like to review the details of your purchase and the current situation with you directly. Please contact me so we can talk through everything together. Best, Jsh’mere Spinner Customer Relations Manager jspinner@koons.com 703-241-7200 Ext. 19501

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