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Benjamin Merida
Benjamin Merida at Koons Falls Church Ford

Benjamin Merida

Product Specialist

Koons Falls Church Ford

1051 East Broad Street
Falls Church, VA 22044

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3 Reviews
not yet
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3 Reviews

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3 Reviews of Benjamin Merida

October 26, 2026

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Employee Rating

This a place whit a exelente atention exlent servece excelente seller ... ypu can come visit and you see More

by Lopez
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Excelente servicio y excelente persona

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Oct 28, 2026

Koons Falls Church Ford responded

Hello Lopez, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

May 11, 2026

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Employee Rating

I had a good car buying experience, thank you. I would definitely refer anyone to Koons Falls Church Ford. Very happy with my purchase. It’s Bronco season! Love my car! More

by jasmin.newtonmason
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcello Grimaldi, Umair Ali

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May 21, 2026

Koons Falls Church Ford responded

jasmin.newtonmason, we really appreciate this positive review! Thanks so much!

December 05, 2025

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Good morning.   I am writing back to all of you regarding my previous email.  I left several voice messages and nobody has replied to us as of today December 4 2025 More

by Carlos
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Daniel Merida

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Dec 10, 2025

Koons Falls Church Ford responded

Carlos and Claudia, thank you for reaching out and for sharing your concerns. I understand you're frustrated that you have not received a response to your messages, that your Trax has been at another dealership for several days, and that you feel the vehicle and your experience have not met your expectations. I take any concern about how a guest feels they were treated very seriously and would like to review the details of your purchase and the current situation with you directly. Please contact me so we can talk through everything together. Best, Jsh’mere Spinner Customer Relations Manager jspinner@koons.com 703-241-7200 Ext. 19501

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