Daniel Norian | Page 3

I have purchased 2 vehicles from this dealership and had a great experience both times. I have also used them for routine service and repair work . I’ve been more than satisfied with my experiences each t a great experience both times. I have also used them for routine service and repair work . I’ve been more than satisfied with my experiences each time . Service manager Jay Larkin and his team of technicians will not leave you unhappy . I highly recommend Herb Chambers Ford of Braintree for your vehicle purchase or repair . More

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Ridiculous Parts Department. Called in looking for engine mounts on an Explorer. Provided last 8 of Vin, the guy gives me a price and I ask for the part number to confirm this is the passenger engine mount. mounts on an Explorer. Provided last 8 of Vin, the guy gives me a price and I ask for the part number to confirm this is the passenger engine mount. The employee literally tells me they don’t give out part numbers! I call 2 other local Ford dealers and they had no issue giving me the part number and price. I’ve never had this issue with ANY other Ford, Honda, Hyundai, or Toyota dealer. What does this tell you about this employee in the Parts department? Simply doesn’t want to provide a part number for you to shop around elsewhere. Turns out that the Ford dealership in Quincy was cheaper and had no issue providing that part number. I’ll never do business with this Ford dealer again. More

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excellent service Andy is great. efficient and great. Everyone in service are caring, provide exceptional service. Everyone is willing to provide great service. Matt Andy is great. efficient and great. Everyone in service are caring, provide exceptional service. Everyone is willing to provide great service. Matt the manager is great and helps out when needed. A++ More

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Bought a new Ford Explorer I dealt with Frankie Santiago to puchase my new vehicle. He was courteous, knowledgeable, accommodating. He made buying a new vehicle a pleasure. Cant I dealt with Frankie Santiago to puchase my new vehicle. He was courteous, knowledgeable, accommodating. He made buying a new vehicle a pleasure. Cant say enough about him. You have a customer for life now More

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Got in Got Sticker Got out They are the only dealership that has worked on all my FORD vehicles since 2011 and when I've asked questions they will show me what I need to know or They are the only dealership that has worked on all my FORD vehicles since 2011 and when I've asked questions they will show me what I need to know or give me a print out for me to take with me. More

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Purchase of a used ford explorer After coming to an agreement on a deal for a used Ford Explorer, the sales staff were extremely cooperative in regard to taking care of a few items After coming to an agreement on a deal for a used Ford Explorer, the sales staff were extremely cooperative in regard to taking care of a few items requiring attention, which were contingent to closing the Deal. Wayne Lockhart,my salesman, is a pleasure to deal with, and made sure I was totally satisfied with my new used vehicle especially after the purchase was completed. The general manager,Scott Lewis, extends himself well beyond the expected limits to ensure total customer satisfaction. To think a prospective buyer could find better treatment at any other Ford dealership would be foolish! Shop Herb Chambers first, and you’ll go nowhere else! More

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Excellent The service was impeccable as always. I dropped my truck off at night using the drop box filling out my service slip stating why my truck was being se The service was impeccable as always. I dropped my truck off at night using the drop box filling out my service slip stating why my truck was being serviced. I called Scott sales manager he took my credit card information over the phone on a Sunday so that I would be able to pick my truck once I arrived back in Boston. The service area had closed on Saturday but I was able to get my truck for Monday that's what I call customer service. More

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F350 part I called the parts department for a hub cap. Dan Norian couldn't have been nicer to help me out and make sure he ordered the right one! Little did I k I called the parts department for a hub cap. Dan Norian couldn't have been nicer to help me out and make sure he ordered the right one! Little did I know how many different hub caps you could order. Thanks for Dan's knowledge and customer service, he took the time with me to figure it out and get the right one! More

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Excellent Salesperson, Excellent Manager's Excellent is the word of the day! I have Leased from herb Chambers Ford of Braintree for the last 18 years. All those sales were handles By Mr. Wayne Excellent is the word of the day! I have Leased from herb Chambers Ford of Braintree for the last 18 years. All those sales were handles By Mr. Wayne Lockard . This week I picked up my pre-ordered 2017 Ford Edge Titanium. Me and my wife Jinnie decided to order so we got just what we wanted. Wayne made the decision go so smoothly because of his Super Salesperson Skills. he helped us put together one of the finest Crossovers we have owned and it was very fast with his expert knowledge of how package groups went together. His kind and fun and way of selling made it very comfortable to work with him. And the Dealership as well. No BS no leading us on no talking us into things we did not want. Comfortable and easy going all the way. That is why we went to him for our last 5 cars. And what a great pleasure to have the best guy there ready to help 15 years of taking great care of me and my wife Jinnie. Any and all questions were answered right off the top of his head. Even questions I never even thought of he was able to explain and show us how everything worked and why. I would also like to thank some other 5 star people involved First Scott Lewis General Manager of the Dealership who personally made sure all was going well. Mr. Miguel Silva who made financing quick and easy to get through. Mr. Richard Trieber for putting the numbers together and helping us make them fit. Just and excellent Sales staff and Managers that have been so helpful over the 5 Vehicles we have purchased from this one Herb Chambers Dealership. I Hope Mr. Herb Chambers will take the time to personally thank these 3 men who clearly work to make the customer Happy and give off a feeling of kindness and Trust and a true caring for the customers who come into this Dealership. I have always recommended them and will continue to do so for another 36 month's until we will be back to order from Wayne again on the next one. Thank You again Wayne for all your help and experience 5 stars all the way!! John and Jinnie Walsh Hull Ma. More

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great parts knowledge Dan has been great finding hard to find parts, even if I come in without a part number. He has been very helpful whenever I need any ford parts Dan has been great finding hard to find parts, even if I come in without a part number. He has been very helpful whenever I need any ford parts More

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