Daniel Norian | Page 3

Antwan was a pleasure to work with. Courteous & friendly. He is an asset to Her Chambers Ford. I trust my vehicles to be taken care of here. He is an asset to Her Chambers Ford. I trust my vehicles to be taken care of here. More

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The service department was excellent. The team members brought my vehicle in very quickly. They took care of my service issues with my vehicle. Excellent brought my vehicle in very quickly. They took care of my service issues with my vehicle. Excellent More

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Great communication and follow up on the 75K mile check up, a tire with a leak and other items they came up during the inspection. up, a tire with a leak and other items they came up during the inspection. More

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I have purchased 2 vehicles from this dealership and had a great experience both times. I have also used them for routine service and repair work . I’ve been more than satisfied with my experiences each t a great experience both times. I have also used them for routine service and repair work . I’ve been more than satisfied with my experiences each time . Service manager Jay Larkin and his team of technicians will not leave you unhappy . I highly recommend Herb Chambers Ford of Braintree for your vehicle purchase or repair . More

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Ridiculous Parts Department. Called in looking for engine mounts on an Explorer. Provided last 8 of Vin, the guy gives me a price and I ask for the part number to confirm this is the passenger engine mount. mounts on an Explorer. Provided last 8 of Vin, the guy gives me a price and I ask for the part number to confirm this is the passenger engine mount. The employee literally tells me they don’t give out part numbers! I call 2 other local Ford dealers and they had no issue giving me the part number and price. I’ve never had this issue with ANY other Ford, Honda, Hyundai, or Toyota dealer. What does this tell you about this employee in the Parts department? Simply doesn’t want to provide a part number for you to shop around elsewhere. Turns out that the Ford dealership in Quincy was cheaper and had no issue providing that part number. I’ll never do business with this Ford dealer again. More

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excellent service Andy is great. efficient and great. Everyone in service are caring, provide exceptional service. Everyone is willing to provide great service. Matt Andy is great. efficient and great. Everyone in service are caring, provide exceptional service. Everyone is willing to provide great service. Matt the manager is great and helps out when needed. A++ More

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Bought a new Ford Explorer I dealt with Frankie Santiago to puchase my new vehicle. He was courteous, knowledgeable, accommodating. He made buying a new vehicle a pleasure. Cant I dealt with Frankie Santiago to puchase my new vehicle. He was courteous, knowledgeable, accommodating. He made buying a new vehicle a pleasure. Cant say enough about him. You have a customer for life now More

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Got in Got Sticker Got out They are the only dealership that has worked on all my FORD vehicles since 2011 and when I've asked questions they will show me what I need to know or They are the only dealership that has worked on all my FORD vehicles since 2011 and when I've asked questions they will show me what I need to know or give me a print out for me to take with me. More

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Purchase of a used ford explorer After coming to an agreement on a deal for a used Ford Explorer, the sales staff were extremely cooperative in regard to taking care of a few items After coming to an agreement on a deal for a used Ford Explorer, the sales staff were extremely cooperative in regard to taking care of a few items requiring attention, which were contingent to closing the Deal. Wayne Lockhart,my salesman, is a pleasure to deal with, and made sure I was totally satisfied with my new used vehicle especially after the purchase was completed. The general manager,Scott Lewis, extends himself well beyond the expected limits to ensure total customer satisfaction. To think a prospective buyer could find better treatment at any other Ford dealership would be foolish! Shop Herb Chambers first, and you’ll go nowhere else! More

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Excellent The service was impeccable as always. I dropped my truck off at night using the drop box filling out my service slip stating why my truck was being se The service was impeccable as always. I dropped my truck off at night using the drop box filling out my service slip stating why my truck was being serviced. I called Scott sales manager he took my credit card information over the phone on a Sunday so that I would be able to pick my truck once I arrived back in Boston. The service area had closed on Saturday but I was able to get my truck for Monday that's what I call customer service. More

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