Daniel Norris | Page 3

Outstanding Service Daniel, Linda and the entire service team provide outstanding service. It is a sincere pleasure to let them assist me when needed. You won’t regret Daniel, Linda and the entire service team provide outstanding service. It is a sincere pleasure to let them assist me when needed. You won’t regret using them. More

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Great service Staff are always friendly and cooperative. Sales personnel even check on you while you’re waiting. The service is always above par and the mechanics a Staff are always friendly and cooperative. Sales personnel even check on you while you’re waiting. The service is always above par and the mechanics are awesome. Daniel is my favorite service specialist. He always has a kind word and a friendly smile. Eric Suastegei ( hope I spelled that right!) always says hello when I see him. From the clerical to management I am very pleased with the service and follow up care. I cannot remember the name of the service specialist who helped me but he was very nice and very informative. More

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20,000 service for 2018 Toyota Highlander The service dept. checked all of the parts on the car and rotated my tires. I was done in 30 minutes. Everything was good! Very nice people! The service dept. checked all of the parts on the car and rotated my tires. I was done in 30 minutes. Everything was good! Very nice people! More

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Had truck serviced Got done in timely manner. Working with dealer on another problem. They are trying to take care of problem.Will return for future assistance. Hope the Got done in timely manner. Working with dealer on another problem. They are trying to take care of problem.Will return for future assistance. Hope they can help me. More

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Friendly people great service I have taken my SUV to Phil Wright for service for many years. I’ve had great service with a smile. Easy to get an appointment. Although I do wish the I have taken my SUV to Phil Wright for service for many years. I’ve had great service with a smile. Easy to get an appointment. Although I do wish they were open on Saturday for service. More

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Happy Customer I’ve had a great experience with Phil Wright Auto. I can’t say enough good things about all the people in sales, service, and financing! I’ve just h I’ve had a great experience with Phil Wright Auto. I can’t say enough good things about all the people in sales, service, and financing! I’ve just had my Toyota at the dealership for a free oil change and tire rotation. They have really taken care of me and I’m loving my 4 Runner! More

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A+ Dealership. Our experience with Phil Wright Toyota in Russellville, Arkansas was exceptional. We live 84 miles from the Phil Wright Dealership and have a Toyota d Our experience with Phil Wright Toyota in Russellville, Arkansas was exceptional. We live 84 miles from the Phil Wright Dealership and have a Toyota dealer in our town of Fort Smith but Phil Wright had the car I wanted in their inventory. We were so pleased with the staff we decided to buy from them. They were courteous, knowledgeable, helpful, polite and down right full of southern hospitality! Plus, I received a very fair deal. My next Toyota will certainly be from Phil Wright! Kudos to our New Vehicle Specialist, Adiar Juan-Bautista, he was awesome. The only reason I did not give the Service Department and Quality of Work the highest rating is because my car was not thoroughly cleaned. Thank you, More

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Great Customer Service! Very helpful and friendly staff. They kept me informed and updated during a complex service appointment, and went above and beyond to accommodate our Very helpful and friendly staff. They kept me informed and updated during a complex service appointment, and went above and beyond to accommodate our needs. I highly recommend their top-notch team! More

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vehicle service I had a good experience during this visit. The Service Advisor (Linda) was very helpful and courteous. She pointed out the areas where she had provide I had a good experience during this visit. The Service Advisor (Linda) was very helpful and courteous. She pointed out the areas where she had provided the recommendations. More

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Daniel Norris is terrible Everytime I take my 2018 Toyota Tundra in for service Daniel NorrisAssistant Service Manager/Service Advisor wants to argue with me. He tells me stuf Everytime I take my 2018 Toyota Tundra in for service Daniel NorrisAssistant Service Manager/Service Advisor wants to argue with me. He tells me stuff that they have done to my truck from previous visits and I disagree with him and then he continues to tell me I'm wrong only for me or another employee at the dealership tells him that I am right. As a customer I have never been talked to the way that Daniel does to me. I like the dealership but will probably never buy from them again as long as he is employed their. I was so angry at him the last time my blood pressure shy rocketed. I talked to Dealership owner and he made things better for me but I refuse to deal with Daniel again. More

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