Daniel Villaverde | Page 5

Daniel my sales guy was great. He worked hard to meet my needs and got me a car that was exactly what I am was looking for. He worked hard to meet my needs and got me a car that was exactly what I am was looking for. More

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Daniel Villaverde provided excellent service in my recent purchase. He was efficient and knowledgeable - I was in and out in only a few hours. It' was the second time I've dealt with him and was extremely s purchase. He was efficient and knowledgeable - I was in and out in only a few hours. It' was the second time I've dealt with him and was extremely satisfied both times. More

by WOLPINR Verified Customer Verified Customer

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Alton (AJ) in the service department was very friendly and knowledgeable. They were even finished well before the time that I was quoted. During the time I was waiting, Brenden (manager), and Daniel (sale and knowledgeable. They were even finished well before the time that I was quoted. During the time I was waiting, Brenden (manager), and Daniel (sales) came to me and asked if there was anything they could get me, coffee or water. Brenden even went to the service department to check on my vehicle. More

by ASHLEIGHRAY1111 Verified Customer Verified Customer

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Daniel was an amazing salesperson, and made the entire process completely seamless. He was attentive, knowledgeable, and just fantastic to work with from start to finish. process completely seamless. He was attentive, knowledgeable, and just fantastic to work with from start to finish. More

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Daniel Villaverde was exceptional from beginning through delivery. I could not have asked for a better sales person at Audi in Coral Springs, Florida. Unfortunately, the Audi logistics and production arms delivery. I could not have asked for a better sales person at Audi in Coral Springs, Florida. Unfortunately, the Audi logistics and production arms are unsatisfactory. My car took 8.5 months from order until delivery; this is 4 months past the original dealer delivery ETA of 2-14 Mar 23. Do not try to blame COVID for the clown act of vehicle production, shipment, and delivery. My time and patience was not adequately compensated for waiting an additional 4 months. The poorest logistical situational awareness occurred when the car was preparing to leave Germany for Port Jacksonville. Upon arrival in Port Jacksonville, the car remained there for almost 7 weeks. It appeared there was no proactive communication between Jacksonville and Coral Springs Audi. Fortunately, Daniel was very proactive and took great initiative to track my car down each week. He should not have to call the port each week and satisfy my weekly inquires. Audi needs to develop a better process to communicate the exact location, situation, and process their cars are undergoing while delayed in a port. Port employees need to be trained or retrained, and provided the ability to better track and provide timely and accurate ETAs to dealerships. Perhaps Port Jacksonville is a known clown act with multiple car dealerships. If so, what are you doing to get rid of the clowns? Right now, sadly it appears Audi is supplying red noses and clown shoes and encouraging them to join and perform in the Circus Ring of Audi Logistics. I was not amused and did not want admission to a circus. The excuses I was given included not enough port employees, technical tests required for each vehicle, and an overall lack of initiative, purpose and direction in Port Jacksonville. For such an amazing car, the logistics and production arms have clearly failed. Do better Audi if you ever want a repeat customer. More

by Brett Rawald Verified Customer Verified Customer

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Worth the drive from Central Florida! Friendly and professional. Our purchase was made easy by the staff. Friendly and professional. Our purchase was made easy by the staff. More

by LORETTA.BARFIELD Verified Customer Verified Customer

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Daniel was extremely knowledgeable, efficient, and patient. I never felt pressured. I’m very happy with my choice of the Q5. patient. I never felt pressured. I’m very happy with my choice of the Q5. More

by CindyC Verified Customer Verified Customer

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Daniel made the process easy & painless. Unlike the previous dealership that continued to play games. So glad we came to Audi Coral Springs! Unlike the previous dealership that continued to play games. So glad we came to Audi Coral Springs! More

by SUNKISTHONEY Verified Customer Verified Customer

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Danny was patient, knowledgeable, and extremely accommodating. A pleasure to deal with. Would highly recommend to any friends looking to purchase a car. accommodating. A pleasure to deal with. Would highly recommend to any friends looking to purchase a car. More

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Straight and to the point. Had a great and efficient experience with Audi Coral Springs and Daniel. Got an Audi sq5 which we’ve been really happy with. Pricing was fair and th Had a great and efficient experience with Audi Coral Springs and Daniel. Got an Audi sq5 which we’ve been really happy with. Pricing was fair and they were able to come up on my current financed vehicle. May need a 2nd car soon so I’ll definitely be contacting when the time comes. More

by JDIGRANDE91 Verified Customer Verified Customer

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