Daniela Ferreira | Page 23

Circle Chrysler Dodge Jeep Ram responded

Hello TOKEEFE255, Thank you so much for taking the time to leave us a review! I am so happy to hear that you continue to have great experiences with Daniela and our service department. We truly strive to make getting your vehicle serviced as enjoyable and convenient as possible, and Daniela does a great job of bringing this goal to fruition. Thank you so much for being such a loyal World customer! We look forward to seeing you again. Warmly, Joe Wajda, GM

Circle Chrysler Dodge Jeep Ram responded

Hello refelicia3, Thank you for your kind review. I am so happy to hear that you had a great experience with our service department! Daniella is an asset to the World team and she genuinely cares about helping her customers. She never wants customers to have to wait a minute longer than necessary, and she is an important member of the World team. Daniella will be so pleased to read your review! I appreciate that you chose World Jeep for your vehicle's servicing, and we look forward to seeing you again! Best, Joe Wajda, GM

Circle Chrysler Dodge Jeep Ram responded

Hello JIMANDERSON7, Thank you for the review! I am so happy that you continue to have great service visits with us. We promise to never pressure our customers into making any unnecessary repairs and we strive to provide you with a relaxing, stress-free experience overall. I appreciate that you continue to entrust us with your vehicle, and we look forward to seeing you again. Best, Joe Wajda, GM

Circle Chrysler Dodge Jeep Ram responded

Hi BURDEN.AMANDA, Thank you for your kind words. I am so happy to hear that you had a quick, yet enjoyable experience with our service department. I can completely understand appreciating a bit of peace and quiet, and I am pleased that we could provide this for you. At World, we know that customers have busy lives and often do not have time to wait for repairs to be made. Therefore, we are always more than happy to drive our customers home, and pick them up when their vehicles are ready. Thanks for choosing World and for your thoughtful review. We look forward to seeing you again. Warm Regards, Joe Wajda, GM

Circle Chrysler Dodge Jeep Ram responded

Hello RJSANACORE, Thank you so much for taking the time to leave a review for our service team. I am so pleased that Carmen and Daniela provided you with a great service experience. We know that nobody can simply take off from work due to not having a car, so we will always do whatever it takes to make getting your car serviced convenient. We want to make all your experiences with World stress free, and as enjoyable as possible. I appreciate that you continue to choose World, and please call us if we can ever assist you with anything else in the future! Warmly, Joe Wajda, GM

Circle Chrysler Dodge Jeep Ram responded

Hello AMUST, Thank you for your review! I'm glad that you were able to see how much we value our customers. All of our staff members will always do whatever it takes to ensure their customers' satisfaction, and Paolo does an excellent job representing World. Please return your vehicle at your earliest convenience so that we may diagnose the problem. Our mechanics will do everything that they can to investigate the strange noise in your car, and get it back in perfect shape! I really appreciate your kind words, and I look forward to seeing you again soon! Warmly, Joe Wajda, GM

Circle Chrysler Dodge Jeep Ram responded

Hello Vincent, Thank you for taking the time to leave our service department a review. I am so happy to hear that you had such a great service experience with Tom, Kenneth and Daniela. We know that no one looks forward to having to get their vehicles repaired, so our staff does everything that they can to make the experience as pleasant and simple as possible. I completely agree that Tom is an asset to the World team. Tom genuinely cares about his customers and he is a knowledgeable, hardworking, trustworthy employee. We are so lucky to have him on our team and he does a great job representing the World brand. Thank you for choosing World and we look forward to seeing you again in the future! Best, Joe Wajda, GM

Circle Chrysler Dodge Jeep Ram responded

Hello Thecrafter, Thank you so much for taking the time to leave a review! I am so happy to hear that you always have great experiences with our service department. We know that no one looks forward to getting their cars serviced/repaired, so we try to make the entire process as stress free and pleasant as possible. I really appreciate that you continue to chose World for all your servicing needs, and we look forward to seeing you again in the future! Best, Joe Wajda, GM

Circle Chrysler Dodge Jeep Ram responded

Hi Kim, Congratulations on your new Liberty and thank you so much for your thoughtful review! Also, welcome to the World Jeep family! I am so happy to hear that you have had great experiences with Danielle and George in the service department and that you have overall been pleased with us. We really aim to make customers feel comfortable and we want you to look forward to visiting us. Our service team does a great job of working together to provide the best customer service possible. They are the key to our success. It was great meeting you Kim, and I look forward to seeing you again in the future. Enjoy your new Jeep! Best, Joe Wajda, GM

Circle Chrysler Dodge Jeep Ram responded

Hello bobve, Thank you for your review and for all your feedback. I really appreciate your patience with our service department, and thank you for continuing to choose World. Unfortunately, we can get backed up during holidays when there is a rush of customers or when we are short on staff. I assure you that this is not the norm, and that we aim to get our customers in and out of our service department and back on the road with their cars in perfect shape as quickly as possible. We understand that your time is valuable, so thank you again for your patience. We look forward to seeing you again in the future! Best, Joe Wajda, GM