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Danielle Ball
Danielle Ball at AutoStar Chevrolet of Waynesville
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Danielle Ball

Service Advisor

AutoStar Chevrolet of Waynesville

285 Hyatt Creek Rd
Waynesville, NC 28786

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4.9
16 Reviews

I am a native of western North Carolina, I have worked in the tire industry, as well as a body shop, before I changing career direction, back in 2013 to become a over the road truck driver. I came off the road in April and was able to start a new career in a dealership in June, where I am a service lube advisor, and I continue to learn and grow in the industry. I strive to give the best service I can, in the best way possible...

Dealership Experience

1 yr

Industry Experience

1 yr

Languages Spoken

English English

4.9

16 Reviews

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16 Reviews of Danielle Ball

May 16, 2024

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Employee Rating

Service was excellent and the employees were very helpful. Service was done in a timely manner. More

by THOMASFRANCES
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Winsell, Joy Haney

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May 16, 2024

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I’m completely satisfied with my last service experience everyone at AutoStar Chevrolet was professional and your customer service is exceptional. More

by PetieBoy
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Holly Villarreal

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May 11, 2024

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Customer service was good, overpriced repair, and no courtesy car wash is unacceptable. Never been to Chevy service like this, ever. More

by DAVEAS1
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Recommend Dealer
No
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May 13, 2024

AutoStar Chevrolet of Waynesville responded

Dave, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

May 01, 2024

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Danielle took excellent care of me. This was my new cars first service and she made sure to let me know the results, expected recommended preventative maintenance in the future, the GM More

by ecaldwell117
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Recommend Dealer
Yes
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May 06, 2024

AutoStar Chevrolet of Waynesville responded

ecaldwell117, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

April 28, 2024

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Helpful service members who kept me informed on my car's progress, and completed the work within the timeframe given. More

by LISA.JONES2775
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Recommend Dealer
Yes
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May 06, 2024

AutoStar Chevrolet of Waynesville responded

Lisa.Jones2775, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 12, 2024

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I can’t thank the staff that made it happen when I drove in with a problem. I left with my car fixed and a second appointment for Monday to do 4 new tires, alignment, oil change and I will be all set for m More

by JAMCDONALD4050
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Recommend Dealer
Yes
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Apr 17, 2024

AutoStar Chevrolet of Waynesville responded

JAMCDONALD4050, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

April 10, 2024

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Great service! !! Appreciate getting me in so soon and great job fixing the drivers side tire More

by VDONAHUE4
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Recommend Dealer
Yes
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Apr 11, 2024

AutoStar Chevrolet of Waynesville responded

VDONAHUE4, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 05, 2024

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The service department was extremely professional and kind! I will return to this dealership for future visits!! More

by SWAYNEY.MYRON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Villarreal

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Apr 09, 2024

AutoStar Chevrolet of Waynesville responded

SWAYNEY.MYRON, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 20, 2024

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I went online to make my appointment. When I got there, they had no appointment for me but were able to work me in with no problem. Apparently, online appointments do not go thru to the More

by EKB1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Palmer, Michael Rich, Brian Adkins, Tyler Anthony, Matthew Fox, Joy Haney, David Hartley, John Hooper, Wesley Mauney

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Mar 25, 2024

AutoStar Chevrolet of Waynesville responded

ekb1111, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 08, 2024

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Employee Rating

Auto Star Chevrolet of Waynesville always gets me in and out in reasonable time. I have been bringing my vehicles to them for the better part of 11 years now. Great service!!! More

by JamGard57
Recommend Dealer
Yes

Other Employees Tagged: Chance Porter, Holly Villarreal, Jenni Rish, Kimberly Shuler, Joy Haney, James Kilby

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Mar 11, 2024

AutoStar Chevrolet of Waynesville responded

JamGard57, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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