Danielle Ball
Danielle Ball at AutoStar Chevrolet of Waynesville
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Danielle Ball | Page 2

Service Advisor

AutoStar Chevrolet of Waynesville

285 Hyatt Creek Rd
Waynesville, NC 28786

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4.8
23 Reviews

I am a native of western North Carolina, I have worked in the tire industry, as well as a body shop, before I changing career direction, back in 2013 to become a over the road truck driver. I came off the road in April and was able to start a new career in a dealership in June, where I am a service lube advisor, and I continue to learn and grow in the industry. I strive to give the best service I can, in the best way possible...

Dealership Experience

1 yr, 1 mo

Industry Experience

1 yr, 1 mo

Languages Spoken

English English

4.8

23 Reviews

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23 Reviews of Danielle Ball

May 01, 2024

Dealership Rating
Employee Rating

Danielle took excellent care of me. This was my new cars first service and she made sure to let me know the results, expected recommended preventative maintenance in the future, the GM More

by ecaldwell117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

AutoStar Chevrolet of Waynesville responded

ecaldwell117, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

April 28, 2024

Dealership Rating
Employee Rating

Helpful service members who kept me informed on my car's progress, and completed the work within the timeframe given. More

by LISA.JONES2775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

AutoStar Chevrolet of Waynesville responded

Lisa.Jones2775, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 12, 2024

Dealership Rating
Employee Rating

I can’t thank the staff that made it happen when I drove in with a problem. I left with my car fixed and a second appointment for Monday to do 4 new tires, alignment, oil change and I will be all set for m More

by JAMCDONALD4050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

AutoStar Chevrolet of Waynesville responded

JAMCDONALD4050, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

April 10, 2024

Dealership Rating
Employee Rating

Great service! !! Appreciate getting me in so soon and great job fixing the drivers side tire More

by VDONAHUE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

AutoStar Chevrolet of Waynesville responded

VDONAHUE4, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 05, 2024

Dealership Rating
Employee Rating

The service department was extremely professional and kind! I will return to this dealership for future visits!! More

by SWAYNEY.MYRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Villarreal

Apr 09, 2024

AutoStar Chevrolet of Waynesville responded

SWAYNEY.MYRON, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 20, 2024

Dealership Rating
Employee Rating

I went online to make my appointment. When I got there, they had no appointment for me but were able to work me in with no problem. Apparently, online appointments do not go thru to the More

by EKB1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

AutoStar Chevrolet of Waynesville responded

ekb1111, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 08, 2024

Dealership Rating
Employee Rating

Auto Star Chevrolet of Waynesville always gets me in and out in reasonable time. I have been bringing my vehicles to them for the better part of 11 years now. Great service!!! More

by JamGard57
Recommend Dealer
Yes
Mar 11, 2024

AutoStar Chevrolet of Waynesville responded

JamGard57, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 18, 2024

Dealership Rating
Employee Rating

Waited over 1:45 minutes for a scheduled oil change/tire rotation. They did not reset the tire system. Usually a good experience, not sure what happened this time. More

by MAREED1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

AutoStar Chevrolet of Waynesville responded

MAREED1130, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

February 18, 2024

Dealership Rating
Employee Rating

It's a great place the people are so welcoming the only thing is the wait tiim More

by I don't know
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2024

AutoStar Chevrolet of Waynesville responded

"I don't know", Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 13, 2024

Dealership Rating
Employee Rating

I bought my vehicle in South Carolina and recently moved to North Carolina. I've had routine service done, each time the Service Department Staff are helpful, understanding and do their best to accommodate More

by KMCROWE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rich, Joy Haney

Feb 14, 2024

AutoStar Chevrolet of Waynesville responded

KMCROWE25, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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