Danielle Brown
Danielle Brown at Bob Penkhus Volkswagen

Danielle Brown | Page 6

Volvo Service Advisor

Bob Penkhus Volkswagen

1101 Motor City Dr
Colorado Springs, CO 80905

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rated
96 Reviews

Dealership Experience

3 yrs, 8 mos

Languages Spoken

English English

not yet
rated

96 Reviews

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96 Reviews of Danielle Brown

May 19, 2023

Dealership Rating
Employee Rating

Clean, well managed, nice waiting area with good snacks, and the maintenance has served me well. More

by A. Lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Bob Penkhus Volkswagen responded

Thank you for trusting us with your Volvo! We appreciate your business!

May 19, 2023

Dealership Rating
Employee Rating

Awesome, polite, courteous customer service and vehicle service was exceptional as always. This is why I always use Bob Penkhus. Thanks More

by geoffrybanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Dorcey

May 19, 2023

Bob Penkhus Volkswagen responded

Thank you so much for the 5-star review, Geoffrey!

May 17, 2023

Dealership Rating
Employee Rating

Professional in their communication and thorough with their service. I appreciated the video going over the inspection. More

by mike@sospros.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Brant

May 19, 2023

Bob Penkhus Volkswagen responded

We're so glad to hear of your positive experience with our service team! Thank you for the 5-star review, Mike!

May 17, 2023

Dealership Rating
Employee Rating

Danielle was awesome, she was extremely helpful, even went beyond what I asked so I had the proper documentation. The expectation set by the shop were real and were met More

by JOHANSHV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Bob Penkhus Volkswagen responded

Thank you for trusting us with your Volvo! We're so glad to hear you enjoyed your visit with Danielle!

May 11, 2023

Dealership Rating
Employee Rating

Danielle and the mechanic was able to take care of the 40k maintenance, broken sun roof and loaded US navigation maps. More

by THOMAS.BERREY@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: Danielle Brown

May 12, 2023

Bob Penkhus Volkswagen responded

Thanks for the 5 stars, Thomas! We're happy to hear that your vehicle was able to be repaired and that you had a good experience!

May 11, 2023

Dealership Rating
Employee Rating

Efficient and knowledgeable customer service. Danielle paid prompt attention to questions and concerns, a pleasure to do business with her. More

by Tiger Fan
Recommend Dealer
Yes

Other Employees Tagged: Danielle Brown

May 12, 2023

Bob Penkhus Volkswagen responded

We're delighted to hear you enjoyed your visit with Danielle. Thanks for bringing in your Volvo for service!

May 11, 2023

Dealership Rating
Employee Rating

Very warm and welcoming! Danielle was great to relay the issues with my Volvo. Will be back. More

by andre.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2023

Bob Penkhus Volkswagen responded

Thank you, Andre! We're happy to hear you had a great visit with Danielle!

May 10, 2023

Dealership Rating
Employee Rating

Quick and efficient. Very friendly staff. It was nice to drop off the car and get the loaner and be on with the rest of my day. I got my car back and it was cleaner and s More

by Suzyq
Recommend Dealer
Yes

Other Employees Tagged: Danielle Brown

May 10, 2023

Bob Penkhus Volkswagen responded

Suzy, we are so happy to hear you were able to take advantage of our loaner vehicle and that you had a wonderful visit with our service staff. Thank you for your business!

May 02, 2023

Dealership Rating
Employee Rating

Excellent customer service, very knowledgeable technicians. And I appreciated their prompt response to my questions. The video explanations were helpful More

by Cordovadena@ymail.com
Recommend Dealer
Yes

Other Employees Tagged: Danielle Brown

May 03, 2023

Bob Penkhus Volkswagen responded

Thank you for bringing in your Volvo for service! We appreciate your business, and we're so glad to hear you had a 5-star experience!

April 29, 2023

Dealership Rating
Employee Rating

My wife and I have been taking our Volvos to Penkhus for almost 5 years. If it was possible, I would give them more than 5 stars. They have always been very courteous and professional and, their service is More

by wmporter800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Heuertz, Chris Sherban

May 01, 2023

Bob Penkhus Volkswagen responded

Thank you for your generous review and kind words! The pleasure is all ours! Thank you for continuing to trust Bob Penkhus with your service needs!

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