Danielle Brown
Danielle Brown at Bob Penkhus Volkswagen

Danielle Brown | Page 7

Volvo Service Advisor

Bob Penkhus Volkswagen

1101 Motor City Dr
Colorado Springs, CO 80905

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96 Reviews

Dealership Experience

3 yrs, 8 mos

Languages Spoken

English English

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rated

96 Reviews

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96 Reviews of Danielle Brown

April 11, 2023

Dealership Rating
Employee Rating

Danielle went above and beyond to help me and created a smooth transaction. Kiddos to her! More

by Mtucker72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2023

Bob Penkhus Volkswagen responded

We're thrilled to hear you enjoyed your visit with Danielle. Thank you for trusting us with your Volvo!

Apr 17, 2023

Mtucker72 responded

Thank you Danielle! Super great service! Bob Penkhus took care of all my questions and auto needs.

Apr 17, 2023

Mtucker72 responded

Thank you Danielle! Super great service! Bob Penkhus took care of all my questions and auto needs.

April 07, 2023

Dealership Rating
Employee Rating

This was our first experience with Bob Penkhus Volvo and we couldn’t be happier. Great service and excellent communication! More

by jsbradley03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2023

Bob Penkhus Volkswagen responded

Thank you for trusing Bob Penkhus Volvo with your vehicle service! We appreciate the business, and we are so glad to hear you had a great visit with us!

April 06, 2023

Dealership Rating
Employee Rating

Everyone was so friendly and accommodating. I appreciated the regular communication and timeliness of the service. More

by Yayakeri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2023

Bob Penkhus Volkswagen responded

Thank you for trusting us with your Volvo! We're happy to hear you enjoyed your visit. Thank you for the 5-star review!

April 05, 2023

Dealership Rating
Employee Rating

My service rep was helpful and well informed. I like the check in process and the online review of the service quote. More

by abridgway
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 05, 2023

abridgway responded

Thank you for your help.

Apr 05, 2023

abridgway responded

Thank you for your help.

March 30, 2023

Dealership Rating
Employee Rating

Friendly, knowledgeable staff. Does a visual inspection and provides a video of the vehicle. Have gone to this dealership for new cars and service for over 20 years without any iss More

by LMIKESCHROEDER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justin Brant

Mar 31, 2023

Bob Penkhus Volkswagen responded

Thank you for being such a loyal customer! We appreciate you, Mike! The pleasure is all ours.

March 29, 2023

Dealership Rating
Employee Rating

Clean, friendly and knowledgeable staff. Gyyh nhhjj njg buu hhfg hii nj by cfhu nhh More

by Mike
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2023

Mike responded

Y

March 27, 2023

Dealership Rating
Employee Rating

Danielle was amazing but I’m still having issues with the AC after their fix. Probably gonna have to bring it back :( More

by aaronbullock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2023

Bob Penkhus Volkswagen responded

Aaron, we're sorry to hear that even aft your visit, you're still having issues with your AC. We'd be happy to take a look at it and see if we can get it up and running for you again. Thank you!

March 23, 2023

Dealership Rating
Employee Rating

Danielle was great, efficient and communicated by text & email. My car was serviced by the time I needed it back. Jeff ordered my preferred brand of tires which arrived ahead of schedule. Great team at BP More

by MARCIE_COS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff in Parts

Mar 24, 2023

Bob Penkhus Volkswagen responded

Marcie, we're elated to hear that you had a wonderful experience, that you received excellent communication, and even got the tires you wanted. Thank you for the review!

March 20, 2023

Dealership Rating
Employee Rating

Needed a remote programmed and kept getting roadblocks from local locksmiths. They knocked it out in a few hours and the suv fired right up. Job well done. More

by Brian
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2023

Bob Penkhus Volkswagen responded

We're glad to hear our team was able to get your Volvo running correctly! Thank you for visiting us!

March 18, 2023

Dealership Rating
Employee Rating

It is nice to be able to wait for some services and only be there the amount of time they quoted. I've dealt with Danielle a couple times now in service and she is wonderful each time. More

by Nicole M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2023

Bob Penkhus Volkswagen responded

Nicole, we're happy to hear you've enjoyed your visits with Danielle! Thank you for your continued business with us. We appreciate you!

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