Danielle Huizenga
Danielle Huizenga at Herlong Ford
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Danielle Huizenga | Page 3

Service Writer

Herlong Ford

775 Augusta Rd
Edgefield, SC 29824

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4.2
64 Reviews
4.2

64 Reviews

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64 Reviews of Danielle Huizenga

February 21, 2022

Dealership Rating
Employee Rating

Not a very good experience, it took entirely too long to get my truck repaired, I had to call the corporate office to get help. More

by SDDGM1
Customer Service
Quality Of Work
Price
Recommend Dealer
No

Other Employees Tagged: ALLAN HATCHER

February 12, 2022

Dealership Rating
Employee Rating

I have purchased several vehicles from Herlong Ford over the years. I have also purchased vehicles from other dealers years ago. Herlong Ford and all of their sales, administration and service personnel h More

by dc1gator
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2022

Herlong Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

January 24, 2022

Dealership Rating
Employee Rating

Service department and warranty lady is horrible to customers she hung the phone up several times they will never get my business again More

by TYLER.BLAND403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Meryl Herlong, ALLAN HATCHER , warranty

Feb 09, 2022

Herlong Ford responded

Hi, we are so disappointed to learn of this situation you have described. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to us at (803) 637-3151 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon. Take care!

January 21, 2022

Dealership Rating
Employee Rating

They are good. I will choose Herlong Ford every time. And recommend them to every body. More

by LEONALEONARD315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 24, 2022

Herlong Ford responded

Hello, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

January 19, 2022

Dealership Rating
Employee Rating

Appointment for new tire was created but tire was not ordered. Had to come back 3 days later. More

by sandywalther
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Feb 04, 2022

Herlong Ford responded

Hi, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please reach out to us at (803) 637-3151 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

January 15, 2022

Dealership Rating
Employee Rating

Best dealership to buy a car from. Family friendly. Great customer service. I would recommend this dealership to everyone. More

by LIBBY.HUTTO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janet Cleveland, Wes Herlong, Fred Munns, Meryl Herlong , Cj Messer, TJ OWENS

Jan 17, 2022

Herlong Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for the recommendation, and have an amazing day!

January 03, 2022

Dealership Rating
Employee Rating

Service center did what was asked of them, but the problem is still a problem More

by JDH432
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cj Messer

Jan 17, 2022

Herlong Ford responded

Hi. We regret that this situation has not been resolved to your satisfaction and we would like to try to restore your confidence in our business. Please give us a call at (803) 637-3151 and we will do our best to make this better. We hope to hear from you soon.

December 31, 2021

Dealership Rating
Employee Rating

I have never had a more pleasant experience, at Herlong Ford everyone treats you like you matter. Even after a sale their customer service is excellent. Herlong Ford is a pace setter and everyone else shou More

by TCOOKSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelby Queen, ALLAN HATCHER

Jan 17, 2022

Herlong Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 23, 2021

Dealership Rating
Employee Rating

If I had to go back to work, I would definitely want to work for Herlong. More

by bwzust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 17, 2021

Dealership Rating
Employee Rating

THE SERVICE MANAGER Alan is great to work with. He has went the extra mile to get my shelby fixed. More

by Asyates896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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