Danielle Mcdiarmid
Danielle Mcdiarmid at Wayne Akers Ford

Danielle Mcdiarmid | Page 46

Remote Experience Specialist

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
488 Reviews
4.7

488 Reviews

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488 Reviews of Danielle Mcdiarmid

February 04, 2022

Dealership Rating
Employee Rating

Swift completion of service. Comfortable waiting room, good coffee, no grease or dirt tracked into the car More

by ADNEHOPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2022

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 03, 2022

Dealership Rating
Employee Rating

I am glad the service department is still working; is very convenient to me since I live near by. But there is no inventory out in the lot , is sad. More

by FREDO561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2022

Wayne Akers Ford responded

We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 02, 2022

Dealership Rating
Employee Rating

I am very satisfied with my advisor and mechanic that serviced my car. They both went above and beyond. What I am not happen with is the outcome that my car was six quarts low on oil and showed no sign More

by sunshine032010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris mechanic

Feb 02, 2022

Wayne Akers Ford responded

Thank you for bringing this to our attention. Our service leaders are very interested in speaking with you about your recent experience. Unfortunately, we are unable to find any information in our system that reflects your DealerRater user name (sunshine032010). Please provide us with your full name, contact information, and nature of any concerns to social@wayneakers.com and our team will be happy to contact you directly. Hope to hear back from you soon.

Feb 03, 2022

Wayne Akers Ford responded

Thank you for providing us with your contact information. We have sent everything to our team and they will be contacting you to assist you. Be well.

Feb 02, 2022

sunshine032010 responded

My name is Kim West in your system My phone number is 561-633-6859. I have been going to Wayne Akers Ford on 10th Avenue for 11 years.

Feb 07, 2022

sunshine032010 responded

Is someone going to contact me about the situation with my car?

Feb 27, 2022

sunshine032010 responded

I have never heard from anyone regarding my complaint!!!!!

February 02, 2022

Dealership Rating
Employee Rating

I got a flat tire Sunday night and brought the vehicle in around 10:45. I pulled up and waited about 10 minutes then went in. Didn’t know that no one comes to check you in anymore. Danielle was great. She he More

by KTP61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shuttle driver on Monday January 31st

Feb 02, 2022

Wayne Akers Ford responded

Thank you for your response and rating. Our service leaders are very interested in speaking with you about your experience. Unfortunately, your DealerRater user name (KTP61) does not reflect in our system to obtain your contact details. Please provide us with your full name, contact information, and nature of any concerns to social@wayneakers.com and we will be happy to speak with you. Hope to hear back from you soon.

January 28, 2022

Dealership Rating
Employee Rating

Josue did an amazing job following up and getting all the necessary resources together. The technician Foreman, Jesse, took the time to ride with me in the car and ascertain where the noise was coming from. More

by jp_er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josue Galindo, Mariel Gonzalez, Faith Vanhof, Jesse

Jan 28, 2022

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 27, 2022

Dealership Rating
Employee Rating

Was told when I arrived that it would be 2 to 2 1/2 hrs for an oil change. Needless to say it was over 3 hrs. I did not have an appointment but that would not have mattered as a gentleman who had a 2 pm More

by ANGELKIT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariel Gonzalez

Jan 27, 2022

Wayne Akers Ford responded

Thank you for the feedback about your recent experience. We do apologize for any inconvenience that may have been caused to you while on site. We will be happy to have you speak with our service leaders about your experience and how best we can serve you in the future. If you can please provide us with your full name, contact information, and nature of any concerns to social@drivingsouthern.com we will be happy to connect with our staff. Hope to hear back from you soon.

January 27, 2022

Dealership Rating
Employee Rating

I bypass two other Ford dealers to go to Wayne Akers service. They make me comfortable, keep me informed, everyone is nice, pricing is fair. For preventive maintenance this is the only dealer I'll go to More

by MMMM2323!
Recommend Dealer
Yes
Jan 27, 2022

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 16, 2022

Dealership Rating
Employee Rating

There are three people that are very important at Wayne acres and they deserve the acknowledgement/award. David lalla, Edriz that works in service department along with Danielle that works in service as we More

by RAYSIDE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edriz S, David Lalla (5 stars)!

Jan 17, 2022

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

January 08, 2022

Dealership Rating
Employee Rating

I had my Ford truck oil change and received prompt and efficient service from Danielle More

by PAULAGATRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2022

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

January 07, 2022

Dealership Rating
Employee Rating

Everyone was super helpful and very nice! The service I received was like none other. More

by S.massena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Ben Buchanan , Jim Domino, Josue Galindo, Alex Hobgood, Tracy Jenkins, Frank Nieves, Faith Vanhof

Jan 08, 2022

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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