Danielle Thomas | Page 12

Service 101 I had an excellent service here. Danielle was my technician she provided information for my tire purchase as well as scheduling my oil change the same I had an excellent service here. Danielle was my technician she provided information for my tire purchase as well as scheduling my oil change the same day. Very pleasant experience. More

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Danielle provided excellent service I brought my car in unannounced for a 39000 mile service and it was handled and I added a wheel alignment. The work was completed according to the pr I brought my car in unannounced for a 39000 mile service and it was handled and I added a wheel alignment. The work was completed according to the promised completion time. More

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Service persons always ask for coupons, look for deals and check to see what is needed based on past .visits. Waiting time is short and it is easy to schedul persons always ask for coupons, look for deals and check to see what is needed based on past .visits. Waiting time is short and it is easy to schedule appointment. More

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Great customer service Always a good experience when I need routine service. They are courteous. Comfortable waiting area. Would like to see a chair or bench outside when it Always a good experience when I need routine service. They are courteous. Comfortable waiting area. Would like to see a chair or bench outside when it gets too cold inside. More

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Great service as always service advisor was fast and great they were quicker than they estimated and service was done as expected they always take care of my as always service advisor was fast and great they were quicker than they estimated and service was done as expected they always take care of my More

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Service Danielle Lee is the best service technician! She always makes me feel like a valued customer and my car is always serviced in a timely and professiona Danielle Lee is the best service technician! She always makes me feel like a valued customer and my car is always serviced in a timely and professional manner. Ms. Lee keeps me aware of what is going on with my car if I choose to wait. I can’t imagine taking my car anywhere else for service! More

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Service Department Service department is great up front, wait time for vehicle service sometimes can be a little to long. Need quicker turn around times on vehicles whe Service department is great up front, wait time for vehicle service sometimes can be a little to long. Need quicker turn around times on vehicles when being serviced. More

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Danielle in service department is EXCELLENT!!!! Excellent service representative - Danielle. Even when she was called after leaving the dealership with my car and seeing that something was missed Excellent service representative - Danielle. Even when she was called after leaving the dealership with my car and seeing that something was missed in error by the mechanics, upon calling her she immediately suggested bringing my car back at my convenience and they would take care of the problem. More

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My Review Danielle, customer service rep, did a great job but I was disappointed that the people who did my oil change did not reset the "oil Change required" s Danielle, customer service rep, did a great job but I was disappointed that the people who did my oil change did not reset the "oil Change required" sensor...this is the second time for that error in servicing, but when I returned the following day , Danielle immediately had her co-worker show me how to reset the sensor myself...Danielle was busy with another customer, but she immediately acknowledged my presence and handled the problem very professionally. More

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Free oil change turned into a $104.52 visit! Urghhhh I was told I needed / recommended I should say anyways that I needed a alignment and she could give me a discounted price of $20.00 (but I shouldn’t t I was told I needed / recommended I should say anyways that I needed a alignment and she could give me a discounted price of $20.00 (but I shouldn’t tell anyone else, cause could “get in trouble” So I took the offer.... When I returned she was gone and someone else had to check me out, who gave me a total of $104.52 and that was after he gave me a “discount” down to $89.00 Anyways I’m not sure I can afford free oil and by free i mean the service package I bought when I bought my car, end up costing that much unexpectedly! But if I do go back, I will not be served by the lady that started my service named Danielle! I’m not sure what the man’s name was , but he did “try” to fix it! More

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