Danielle Thomas
Danielle Thomas at Rountree Moore Ford

Danielle Thomas | Page 2

Service Advisor

Rountree Moore Ford

2588 W US Highway 90
Lake City, FL 32055

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141 Reviews
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141 Reviews

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141 Reviews of Danielle Thomas

June 12, 2023

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Employee Rating

The personnel at the dealer are always friendly. They take a lot of care in doing a good and fast job on getting the service done. More

by Bstratton
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

May 08, 2023

Dealership Rating
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My Service Advisor is FANTASTIC! Kept me advised on service status and helped me reset mileage function. Thank You Danielle. More

by Kathie
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 04, 2023

Dealership Rating
Employee Rating

The service department is great not impressed with the sales people. I felt very pressured into to buying More

by cyndijackson
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Kelley

April 26, 2023

Dealership Rating
Employee Rating

I only deal with the service department. My service writer, Danielle, is the absolute best. She works hard to accommodate my schedule and to get my truck back to me on time. I appreciate wha More

by martha
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 24, 2023

Dealership Rating
Employee Rating

This dealership is always clear and very friendly The service dept is above all My service adviser is prompt an keeps me updated all the time More

by Glynd
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

March 23, 2023

Dealership Rating
Employee Rating

Service was prompt and I was kept advised of the progress. Service also followed up on warranty to cover the repair which was greatly appreciated. More

by Steinmanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jess Handy

February 13, 2023

Dealership Rating
Employee Rating

It’s always good to work with Danielle in the service department. I know she’ll always get it right More

by etwoodruff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2023

Rountree Moore Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

February 09, 2023

Dealership Rating
Employee Rating

Service was excellent, and gave advice on upcoming need information. Was kept informed on status of maintenance. More

by FLStar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2023

Rountree Moore Ford responded

Hi, we are happy we could make your experience a positive one! At Rountree-Moore Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 08, 2023

Dealership Rating
Employee Rating

Service was great and always has been Service advisor Danielle always helpful and stays on top of the car status and keeps me advised as to the status of the car More

by Dasko3446
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Boyd

Feb 10, 2023

Rountree Moore Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

February 02, 2023

Dealership Rating
Employee Rating

I was treated with respect and professionalism by all from the start, (phone call for my opponent) to the finish giving my keys back and driving away. Kudos to the team at this dealership. More

by Jmmhart04jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kendall Fairchild, Lynn Gardner

Feb 10, 2023

Rountree Moore Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Rountree-Moore Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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