Danny Feagans

Working with Danny was genuinely one the best car-buying experience I’ve ever had. From the moment I walked in, he was professional, patient, and incredibly knowledgeable. He took the time to explain every experience I’ve ever had. From the moment I walked in, he was professional, patient, and incredibly knowledgeable. He took the time to explain every detail without any pressure, made sure I understood all my options, and helped me find exactly what I needed. His communication was clear and honest, and he went above and beyond to make the entire process smooth and stress-free. If you’re looking for someone who truly cares about their customers and knows the business inside and out, ask for Danny. I couldn’t recommend him more. Absolutely exceptional service from start to finish. More

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Best new car buying process I have ever had. Stopped by the dealer on day 2 of new car shopping. They were an hour from closing Danny came out in the cold to meet us answered every questio Stopped by the dealer on day 2 of new car shopping. They were an hour from closing Danny came out in the cold to meet us answered every question. He took us serious despite my wife and I being in the early stages of buying. Because of our schedule and due diligence we needed more time. He was very sincere and didn’t try to close us that night. Came back a second day to check out verified pre owned. Was upfront on the different options. Again very polite of our decision. At no point did he make a decision for us. He was a professional. We decided to buy a new vehicle based on the financing being offered! Once we decided to go with our selection; the process was effortless. This is the 6th new car my wife and I have bought over two decades; best car buying process ever! Paperwork was fast financing was fast. I can respect the upselling of features but it wasn’t dramatic at all. Despite my best efforts to find a flaw with Mercedes; as they are a luxury brand, I felt strongly that they were more than courteous and not condescending. Danny was very understanding when we needed to bring it back for detailing purposes and the Sam did and amazing job as well. More

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A League of Dedicated Professionals! Met and exceeded my expectations in service, pricing, and professionalism. Danny is a one of a kind dealer. I deciced to make the 2 hour drive to Met and exceeded my expectations in service, pricing, and professionalism. Danny is a one of a kind dealer. I deciced to make the 2 hour drive to the dealership to purchase this vehicle with the hopes of NOT leaving in the same vehicle I arrived in. Danny made that possible...no stress at all. In addition to that, I am a 1st time BMW Owner. I had to call Danny 2x to help me figure out all the functions on this new vehicle. Each time he helped my wife and I with the programming. Talk about knowledgeable of his products! Danny gets my vote!! More

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I had an excellent experience at Mercedes-Benz of Richmond thanks to Danny. He was professional, well-informed, and most importantly, respectful of my time. Danny didn't waste a single moment—once it Richmond thanks to Danny. He was professional, well-informed, and most importantly, respectful of my time. Danny didn't waste a single moment—once it was clear I was ready to buy, he efficiently moved the process forward and got me out the door quickly. No haggling, no overselling, just straightforward service. This is exactly how a car purchase should go. Highly recommend Danny and this dealership. More

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my mom just bought 2025 GLE. Danny was very professional and knowledgeable and fast responding. my mom really enjoys new MB. thank you MB richmond va Danny was very professional and knowledgeable and fast responding. my mom really enjoys new MB. thank you MB richmond va More

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I recently purchased a 2026 Mercedes GLC43 and had a fantastic experience. I worked with Danny Feagans on the purchase and found him to be very knowledgeable and incredibly attentive to my needs in fin fantastic experience. I worked with Danny Feagans on the purchase and found him to be very knowledgeable and incredibly attentive to my needs in finding the right vehicle for me. Unfortunately, they did not have the right car for me on their lot, but Danny worked tirelessly to locate one and ensure it was transported to Richmond for me as quickly as possible. Danny was very responsive and kept me informed every step of the way. The only slight delay was waiting for it to make it through the port from Germany. Danny has stayed in touch with me following the transaction to ensure my satisfaction. I would highly recommend the dealership and Danny Feagans if you are in the market for a vehicle! More

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Took extra time orienting me to my new Mercedes, and has even been available post transaction for quick text instructions to operate all things Mercedes. Thank you, Danny! even been available post transaction for quick text instructions to operate all things Mercedes. Thank you, Danny! More

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Danny was very attentive and took into consideration my specific needs. A new vehicle was not in my budget. I searched the pre-owned lot with Danny’s guidance. Initially I was unable to find a vehicle w specific needs. A new vehicle was not in my budget. I searched the pre-owned lot with Danny’s guidance. Initially I was unable to find a vehicle within my preferred style and budget. Before leaving Danny direct me to a vehicle that recently arrived. The vehicle was in service and on a lift so I could not look inside or test drive the vehicle. Danny insisted that I come back to view the vehicle after service was completed. I am glad I did. I knew right away that this was the one. Thank you Danny! More

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Danny was a great partner in the sale from beginning to end. Excellent communicator, kept me apprised of progress during the whole ordering process. Very straightforward, which is refreshing in a car sales end. Excellent communicator, kept me apprised of progress during the whole ordering process. Very straightforward, which is refreshing in a car sales process. No surprises. Wanted to make sure I was satisfied at each stage. Recommend Danny highly. More

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Dealership is under renovation so it is hard to rate the facility. But the employees were friendly, helpful and accommodating. facility. But the employees were friendly, helpful and accommodating. More

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