Great staff!
great service! Feels like home there. Everyone is so friendly. They take customer service to a personal level.
great service! Feels like home there. Everyone is so friendly. They take customer service to a personal level.
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by Tony
Service Price Transparency
Other Employees Tagged:
Dan Santangelo
Dec 04, 2024 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you so much for your wonderful review! We're thrilled to hear that you feel at home at Bettenhausen Chrysler Dodge Jeep RAM and that our staff made your experience so positive. We truly value our customers and strive to provide a friendly and personalized service. We look forward to welcoming you back next time!
Bettenhausen Chrysler Dodge Jeep RAM Team
Was very pleased that the associate was so concerned of
my service and delays that occurred she went above and beyond to make sure my visit was completed in a very satisfactory manner
my service and delays that occurred she went above and beyond to make sure my visit was completed in a very satisfactory manner
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by Anthony K
Service Price Transparency
Dec 01, 2024 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for your kind words! We're thrilled to hear that our associate went above and beyond to ensure your service experience was satisfactory. At Bettenhausen Chrysler Dodge Jeep RAM, we strive to provide exceptional service to all our customers. We appreciate your feedback and look forward to seeing you again soon!
Bettenhausen Chrysler Dodge Jeep RAM Team
Always there to take good care of me The repair job was
great and Rico Lopez was great to work with
great and Rico Lopez was great to work with
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by sefara
Service Price Transparency
Other Employees Tagged:
Rico Lopez
Nov 06, 2024 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for your wonderful review! We appreciate your kind words about Bettenhausen Chrysler Dodge Jeep RAM and are thrilled to hear that Rico took great care of you during your repair experience. We strive to provide excellent service to all our customers. We look forward to seeing you again!
Bettenhausen Chrysler Dodge Jeep RAM Team
I'd just like to take a moment to say, That my?
my experience At bentonhausen, Chrysler, Jeep Dodge was amazing. They take a very simple and transparent approach and selling cars, no smoke or mirr
my experience At bentonhausen, Chrysler, Jeep Dodge was amazing. They take a very simple and transparent approach and selling cars, no smoke or mirrors or anything like that. Everything is black and white and up front. Charly Johnson was my salesman. He is very good at what he does and professional. I would recommend this dealership to anybody and as far as i'm concerned, I will be purchasing The rest of my vehicles from now on With button hausen chrysler, jeep, dodge, ram Thank you team bettinhousing!!!!!
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by walterhanns95
Sep 20, 2024 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you so much for your wonderful review! We're thrilled to hear that your experience at Bettenhausen Chrysler Dodge Jeep RAM was amazing and that Charly provided you with the professional service you deserve. Your recommendation means a lot to us! We look forward to assisting you with your future vehicle purchases. Thank you for choosing Bettenhausen Chrysler Dodge Jeep RAM!
Bettenhausen Chrysler Dodge Jeep RAM Team
Everyone at this dealership is super friendly and easy to
deal with. Highly recommend Bettenhausen in Tinley Park. Especially our salesman David Martinez. David went above and beyond to meet our needs and ma
deal with. Highly recommend Bettenhausen in Tinley Park. Especially our salesman David Martinez. David went above and beyond to meet our needs and make us happy!
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by capone2929
Sep 19, 2024 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Bettenhausen Chrysler Dodge Jeep RAM and that David was able to assist you effectively. Your recommendation means a lot to us! We look forward to serving you again in the future!
Bettenhausen Chrysler Dodge Jeep RAM Team
I have a lifetime warranty on my 2011 Jeep Liberty that I
bought through Bettenhausen. I brought it in to the dealer in Orland Park 2 months ago and they put in new head gaskets. That took 3 weeks. The day I
bought through Bettenhausen. I brought it in to the dealer in Orland Park 2 months ago and they put in new head gaskets. That took 3 weeks. The day I got it back they said I needed a new battery, so we brought it to our trusted mechanic and replaced it. Then the oil light went on so less than 24 hours later, we brought it back to the dealer, that took 3 or 4 days. The following day my check engine light went on and it would shake every time I came to a stop. Back to the dealer again! They're saying they don't know what's wrong with it - it's been two weeks and they still can't figure out why it's misfiring. So it's been over 2 months since I've had my Jeep. We've called Mopar (who holds the warranty), and the service department too many times to count. I'm so frustrated! Does anyone have any constructive advice? I feel I'm being discriminated against either for the warranty or because Im a senior citizen.
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by kathierush
Service Price Transparency
Sep 12, 2024 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for sharing your experience with us, Kathie. We understand your frustration regarding the ongoing issues with your Jeep Liberty, especially after the extensive time it has spent in service at Bettenhausen Chrysler Dodge Jeep RAM. We appreciate your effort in communicating with both our service department and Mopar about this situation. While we take every concern seriously, it's important for us to assure you that we treat all customers with the utmost respect, regardless of warranty status or any personal factors. Your satisfaction is important to us, and we are here to help get your Jeep back to optimal condition. Thank you for your patience.
Bettenhausen Chrysler Dodge Jeep RAM Team
I had a great service experience when I got my oil
changed they where professional and courteous.
changed they where professional and courteous.
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by kotovisitors2020
Service Price Transparency
Sep 04, 2024 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for sharing your experience with us! We're glad to hear that you had a great service experience during your oil change at Bettenhausen Chrysler Dodge Jeep RAM. Our team strives to provide professional and courteous service, and it's wonderful to know we met your expectations. We look forward to seeing you again for your next visit!
Bettenhausen Chrysler Dodge Jeep RAM Team
I wish I could say the same as everyone else, but my
experience at Bettenhausen was terrible, yesterday I went in for a routine oil change and tire rotation, I driven my truck into the dealership with a
experience at Bettenhausen was terrible, yesterday I went in for a routine oil change and tire rotation, I driven my truck into the dealership with all my tire locks and left with only 3, the service intake person (Danny) claims that there was only 3 locks on my tires and that is untrue, once I asked if the mechanic misplaced the tire lock he stated no, the truck came in without it, he never inspect my vehicle to make sure all was there or not just stated that his workers would not lie nor steal, once I spoke with the service manager Mike, he stated that maybe the last dealership that rotated my tires never screwed the lock on tight and it fell off, he seen things like that happening and proceed to say I could purchase another set for $150.00, this was the worse experience I ever encountered at this dealership and will never return.
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by Kourtney Johnson
Service Price Transparency
Other Employees Tagged:
Mike
Aug 09, 2024 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Your feedback has been forwarded on to our team and we are currently looking into this matter.
Aug 09, 2024 -
Kourtney Johnson responded
No matter what you guys say, I will never return back there, I have experienced to many terrible things within this dealership, from me coming in to test drive a vehicle and having my credit ran without my permission after stating several times not to run it, from damaging my other Jeep placing a deep scratch down the passenger side door, I know that my appearance will not lose business, but I know where it is valued.
Awesome service, staff, and location.
We always come to this dealership. Thank you for pleasant experience!
We always come to this dealership. Thank you for pleasant experience!
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by jessica.schwider
Other Employees Tagged:
Steve Lewis
Jul 23, 2024 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you, Jessica! We appreciate your loyalty and kind words about your experience at Bettenhausen Chrysler Dodge Jeep RAM. We're thrilled to hear that you always have a pleasant visit with us. We look forward to welcoming you back for your next dealership visit!
Bettenhausen Chrysler Dodge Jeep RAM Team
Service personnel are courteous, friendly and
knowledgeable about their vehicles . They are always willing to answer any questions that you may have.
knowledgeable about their vehicles . They are always willing to answer any questions that you may have.
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by gwf007
Service Price Transparency
Other Employees Tagged:
Steve Lewis
Jul 23, 2024 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for sharing your positive experience with us! We are thrilled to hear that our service personnel were courteous, friendly, and knowledgeable about our vehicles. At Bettenhausen Chrysler Dodge Jeep RAM, we take pride in providing excellent service and answering any questions our customers may have. We appreciate your feedback and look forward to assisting you again in the future.
Bettenhausen Chrysler Dodge Jeep RAM Team