Danny Moorman | Page 4

My experiences the past few months I have spent a lot of time and money at Walt Massey and I consider myself a loyal customer. I Doubt my review changes anything but here it goes. I hav I have spent a lot of time and money at Walt Massey and I consider myself a loyal customer. I Doubt my review changes anything but here it goes. I have watched loyal hard working employees get over looked for jobs and promotions. You would rather hire a stranger from somewhere else that seems to care less about whether or not I had a concern about my vehicle, as always I can depend on Wendy or Amy. Service advisors that have been there for any length of time should not have to give up there desk for someone that’s trying to learn the ropes of owning a car dealership. If that’s the case maybe they should start changing oil and learning the value of hard work and employee appreciation. I get more phone calls from y’all in the past week than I have from the average telemarketer. The last one was from a Jackson ms number and that’s definitely not gonna make me answer. The internet department can't keep up with what work I have had done or what recalls have been fixed instead they blame it on updates from on star. I still get phone calls from them asking about vehicles I no longer own and have repeatedly told them. Value the employees you have that go the extra mile for your customers instead of the ones that are there just for a Pay check. It makes a difference More

by JWW Verified Customer Verified Customer

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Excellent Service!!! We arrived at our appointment time - Then we went to lunch and when we came back our vehicle was sitting out front- ready to go. Very friendly serv We arrived at our appointment time - Then we went to lunch and when we came back our vehicle was sitting out front- ready to go. Very friendly service employees Our service was easily scheduled on the phone. I tried to schedule on line, (10% off) but I am not sure I connected with them. Great place to do business. More

by goff7288 Verified Customer Verified Customer

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Peace of Mind and an Autism Mom Walt Massey in Lucedale, MS, really, really saved the day! I am the single mother of two Autistic boys; am a commuter; work double full-time as a coll Walt Massey in Lucedale, MS, really, really saved the day! I am the single mother of two Autistic boys; am a commuter; work double full-time as a college, English instructor; and have no family or friends in the area that I work and drive, which is why this experience was not only so very positive for me, but David Davis, Shemuel McCraney, and Danny Moorman really did go above and beyond to get me into a new vehicle with a solid warranty. They worked their magic, and, now, I have peace of mind, and my boys have a family car that is safe and comfortable as they grow into young men. More

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Loved the Whole Experience From the time I ordered my new 2020 Buick Enclave Avenir through the pick up process every step was as smooth as could be. The sales staff was wonder From the time I ordered my new 2020 Buick Enclave Avenir through the pick up process every step was as smooth as could be. The sales staff was wonderful. They answered every question that I had. The introduction to all the items on my car was outstanding. I couldn't ask for any better. More

by yvonnehavard Verified Customer Verified Customer

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Great experience at Walt Massey in Lucedale I have done business exclusively with Danny Mormon at Walt Massey fir many years 30+ vehicles. All fair deals. Great sales staff friendly and knowle I have done business exclusively with Danny Mormon at Walt Massey fir many years 30+ vehicles. All fair deals. Great sales staff friendly and knowledgeable. More

by Bob Verified Customer Verified Customer

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Great Customer Service I had the best experience at Walt Massey with Mrs. Becky Hembree! I talked to her first over the phone and told her what I wanted. She had 3 vehicles I had the best experience at Walt Massey with Mrs. Becky Hembree! I talked to her first over the phone and told her what I wanted. She had 3 vehicles for me to choose from when I got to the dealership. I ended purchasing the first I drove. She was wonderful and made my experience the best! More

by aprilwalley Verified Customer Verified Customer

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Professional Very friendly people, very professional and when I told them I wanted the car ,Kim got it financed and was out the door. Great experience Very friendly people, very professional and when I told them I wanted the car ,Kim got it financed and was out the door. Great experience More

by woodsmclain74 Verified Customer Verified Customer

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Very pleased with this dealership! I used to hate all the hassle with buying cars. Then I found Walt Massey. They are upfront, honest and really care about you. I will be doing my busin I used to hate all the hassle with buying cars. Then I found Walt Massey. They are upfront, honest and really care about you. I will be doing my business from now on with this dealership! They said they would beat any other dealerships price in writing, but I never had to do this because they were the cheapest up front, no playing games on pricing! And they have a HUGE selection, so there is literally something for everyone, depending on your needs. More

by lehcameron Verified Customer Verified Customer

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It was ok Hopefully truck problem has been fixed now, but it took 5 times taking it in for same problem. So far it's working just hope it continues... Hopefully truck problem has been fixed now, but it took 5 times taking it in for same problem. So far it's working just hope it continues... More

by kristen83.kj Verified Customer Verified Customer

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Disappointed in sales advertisement!! Deals advertised on cell phone and through mail not true. We you get there they say you are not eligible for all advertised discounts!! You do not g Deals advertised on cell phone and through mail not true. We you get there they say you are not eligible for all advertised discounts!! You do not get deal they advertise!! More

by JANE Verified Customer Verified Customer

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