Danny Schlenker

Had our vehicle in on numerous occasions to find an ongoing oil leak. They replaced the rear main seal on two separate occasions. Never fixed the leak. They completely failed to check for TSB’s regardi ongoing oil leak. They replaced the rear main seal on two separate occasions. Never fixed the leak. They completely failed to check for TSB’s regarding this common issue. Needless to say by the time we were done with dealing with this dealership the warranty was over. VW of A wouldn’t do anything to help. Took the vehicle to another dealership and they were able to diagnose the problem immediately, gaining our business to repair the blunders from Ocala. This was a very costly repair process all because of Ocala VW neglecting to do their due diligence. Stay away from here for anything even remotely complicated. More

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Purchasing a vehicle is never a great experience. Shawn made our transaction seem seamless and stressless. His pleasant demeanor whenever we enter the showroom has always been a pleasure and his per Shawn made our transaction seem seamless and stressless. His pleasant demeanor whenever we enter the showroom has always been a pleasure and his persistence in finding us the vehicle of our choice was priceless. After numerous calls back and forth Shawn found us what we had been waiting for. His professional, no pressure manner, as well as listening with empathy, make him an asset to his team. He is a true gentleman. We have been very happy with Volkswagen of Ocala and its service department since 2015! Lloyd and Maggie Hathaway More

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Mr. Carlos Hernández was very professional with his attitude towards the deal and knowledgeable about the 2025 VW Jetta Sport. Volkswagen of Ocala is highly recommended to anyone looking for a new or u attitude towards the deal and knowledgeable about the 2025 VW Jetta Sport. Volkswagen of Ocala is highly recommended to anyone looking for a new or used vehicle. Great staff to work with! Thanks to everyone involved in my deal. In addition I will like to mention the great service department being run by the service manager Danny Schlenker. More

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The service team here is absolutely wonderful! I have serviced all of my vehicles here for more than 5 years and have had the opportunity to interact with many of their team members. They provide I have serviced all of my vehicles here for more than 5 years and have had the opportunity to interact with many of their team members. They provide exceptional customer service and everyone is knowledgeable and good at what they do! My service advisor Caleb communicates well, is knowledgeable and treats us like family. Carlos is a highly skilled technician and the quality of his work exceeds my expectations every time. Carlos educates us and keeps us informed about the health of our vehicles and completely takes the worry out of maintaining them! I can not speak highly enough about their service team, they're phenomenal. More

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Shawn was very knowledgeable and helpful. We were very comfortable working with him and never felt pressured or rushed. I never liked going through the process of purchasing a car but Shawn g We were very comfortable working with him and never felt pressured or rushed. I never liked going through the process of purchasing a car but Shawn gave us the best experience by far. Thank you for the great experience. More

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Super perfect job, really satisfying work . Five star is my opinion . Thanks to Andres 100% Five star is my opinion . Thanks to Andres 100% More

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They told me just what they were going to do. They informed me a few times as to how much time it was going to take and they were on target. Sent me a video of what they did. Very pleased. They informed me a few times as to how much time it was going to take and they were on target. Sent me a video of what they did. Very pleased. More

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Great service department. I went in for a service and they thoroughly looked over my vehicle and found a safety issue that need to be addressed. Thanks for the great work! I went in for a service and they thoroughly looked over my vehicle and found a safety issue that need to be addressed. Thanks for the great work! More

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Fez was very helpful inputting all my information and keeping me informed. The most impressive thing was the mechanic & the video of my car and issues to address. keeping me informed. The most impressive thing was the mechanic & the video of my car and issues to address. More

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The best Vw dealership around. Prompt, honest, efficient and very informed.. great at informing me. Prompt, honest, efficient and very informed.. great at informing me. More

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