Danny Schlenker | Page 37

Customer Service 110% Danny Service Manager makes you feel like family! The staff respond to every question or concern. My car waited in the shop during Hurricane Irmabut Danny Service Manager makes you feel like family! The staff respond to every question or concern. My car waited in the shop during Hurricane Irmabut was ready quickly ! More

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It was professional and quick Danny was very professional and helpful. He seemed to care and communicated vey well. The car looked great when done. Would recommend this dealership Danny was very professional and helpful. He seemed to care and communicated vey well. The car looked great when done. Would recommend this dealership from the experience alone. More

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Great customer service, great service Everyone in the dealership was super friendly and helpful. Danny was very helpful and was able to resolve my problem Easy and Efficiently. Great custo Everyone in the dealership was super friendly and helpful. Danny was very helpful and was able to resolve my problem Easy and Efficiently. Great customer service , I will definetly be coming back to service my vehicle and or get a new vehicle with Volkswagen of Ocala. It was one of the best experiences I have had with a Volkswagen dealership More

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Professionalism If it wasn't for the service rep I/we would have never gone back to the dealership. He has the ability to run his own dealership. I unfortunately had If it wasn't for the service rep I/we would have never gone back to the dealership. He has the ability to run his own dealership. I unfortunately had to wait along time, during that time he was conscious of people waiting and was always busy the whole time. If any regional manager or above reads this you should promote him. More

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30,000 miles w/ check engine light In for regular oil change. Check engine light had been on. Did the regular tighten cap next fill, still on. Found something with electronic fuel proc In for regular oil change. Check engine light had been on. Did the regular tighten cap next fill, still on. Found something with electronic fuel process. Part was not common and returned next day. Taken care of. Great service advisors! I feel like part of the family!! More

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Great service! This facility is new and fantastic. The service staff is phenomenal, especially Danny Schlenker. He is courteous, efficient and knowledgeable. He is a This facility is new and fantastic. The service staff is phenomenal, especially Danny Schlenker. He is courteous, efficient and knowledgeable. He is an asset to this dealership. I wholeheartedly recommend this service center. More

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Service Danny does an excellent job whenever I need help with service for my GTI or my wife's Jetta. He is a pleasure to work with. Danny does an excellent job whenever I need help with service for my GTI or my wife's Jetta. He is a pleasure to work with. More

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Best service department hands down. I purchased a brand new Beetle in December from this dealership . this is my second brand new bug from there and I have gone to the service department I purchased a brand new Beetle in December from this dealership . this is my second brand new bug from there and I have gone to the service department at this dealership since 2009 when I still had my used Beetle. Danny has been my go to guy on all three of my beetles for service. He is polite, efficient,honest and patient when explaining any and all work that needs to be done . He goes up and beyond with his customer service and he is the reason why I decided to purchase my vehicles at this dealership . More

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The Best Dealership! I'm a repeat customer to Ocala VW and will always be a customer. Its so easy to buy a vehicle from here they treat you very good unlike a lot of deale I'm a repeat customer to Ocala VW and will always be a customer. Its so easy to buy a vehicle from here they treat you very good unlike a lot of dealerships. The service Dept is the best I have ever had to deal with and will only deal with. Danny and Shawn are the best but most of my dealings have been with Danny and he's awesome. I know I can trust Danny when he says there is a problem and I need whatever it may be. Trust is very big with me and I know Danny is 100% trustworthy on what he does and how he goes about it. The service dept is great at Ocala VW and hope they keep up the great work that all of the guys there do! One last thing Danny the APR tech is very professional and glad he was the one that worked on my GTI. All around just a great dealership to deal with! More

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A 10 in my book. Danny Schlenker at the service desk, awesom Professional, detailed, and personalized. This type of dealership is hard to find . How often can you go to a auto dealership that is totally trustwo Professional, detailed, and personalized. This type of dealership is hard to find . How often can you go to a auto dealership that is totally trustworthy. More

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