Daphne Benedict

Davis was on top of his gamekeeping me informed about my truck. Issue was resolved in 1 visit. Others such as Daphne assisted as needed.Connor and Logan in the parts department have been great in helping m truck. Issue was resolved in 1 visit. Others such as Daphne assisted as needed.Connor and Logan in the parts department have been great in helping me with Mopar accessories Service and Parts are doing an outstanding job Great team at Frisco CDJR. More

by rhcandler Verified Customer Verified Customer

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Great people who provide excellent service. ..at a fair price. Very professional representation! I highly recommend! ..at a fair price. Very professional representation! I highly recommend! More

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Daphine is a great representative and enjoy working with her as she is really kind. her as she is really kind. More

by jrschuh Verified Customer Verified Customer

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Daphne was an excellent service advisor, communication was timely and honest. I would criticize the service process experience, as the length of time to even look at my vehicle was 5 hours after appointme was timely and honest. I would criticize the service process experience, as the length of time to even look at my vehicle was 5 hours after appointment time. Parts weren't ordered until next day, delivery of parts took 1.5 days, coming from Carrollton. A steering part replacement took 4 days, meanwhile no rental car offered for keeping the $120k truck I purchased at the same dealership. Offering multiple appointment times (I chose 7am) if it will likely take multiple days seems pointless. Just say you're resource constrained, the repairs or maintenance will take a couple of days, and offer a rental for the inconvenience. I trust the work, but no longer trust the time they will keep my vehicles. More

by cueist68 Verified Customer Verified Customer

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Daphne was very quick to respond with updates and different service requests. Her promptness helped us get back our jeep faster. different service requests. Her promptness helped us get back our jeep faster. More

by keithlankford4.0 Verified Customer Verified Customer

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Good, attentive service reps, good shuttle driver and service Excellent customer service from Daphne and excellent shuttle driver and service service Excellent customer service from Daphne and excellent shuttle driver and service More

by Mike Verified Customer Verified Customer

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Daphne was great. She provide great customer service and support. She was friendly and easy to work with. She provide great customer service and support. She was friendly and easy to work with. More

by v_limon Verified Customer Verified Customer

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Davis kept me informed with the status of my vehicle he was professional and his customer service was spot on. While at the dealership I interacted with others in the service and parts department while rev was professional and his customer service was spot on. While at the dealership I interacted with others in the service and parts department while reviewing accessories. All were helpful , took time to listen and address the needs of the customer. More

by rhcandler Verified Customer Verified Customer

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Excellent care this visit. Daphne kept me informed throughout the process. Repaired in timely fashion. Have driven the same roads as before, no wobble!! I’m impressed!! Daphne kept me informed throughout the process. Repaired in timely fashion. Have driven the same roads as before, no wobble!! I’m impressed!! More

by E A Verified Customer Verified Customer

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Daphne kept us well informed about the status of our vehicle. Very professional service and outstanding customer service! vehicle. Very professional service and outstanding customer service! More

by Richard C Verified Customer Verified Customer

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