Darby Matthews
Darby  Matthews at Matthews GM Center

Darby Matthews

Admin

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.8
8 Reviews
4.8

8 Reviews

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8 Reviews of Darby Matthews

May 13, 2025

Dealership Rating
Employee Rating

This purchase turned out to be much more difficult than expected. Adam and his team really did well but GM Caddie folks really didn’t do the job I expected. We (Adam and me) built the vehicle I wanted earl More

by PEEPOPJOE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Crawford, Cole Lewis

May 13, 2025

Matthews GM Center responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

April 25, 2025

Dealership Rating
Employee Rating

Great service every time nice friendly staff never a long wait to get in n out…. More

by ABNYNY8675309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Matthews GM Center responded

Hi -Thank you for sharing your great experience. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

March 24, 2025

Dealership Rating
Employee Rating

Always on time and very great service. I would recommend. I really like the communication for the appointment. More

by willphil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Matthews GM Center responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business!

February 25, 2025

Dealership Rating
Employee Rating

Professional and helpful in reducing my bill alone with the work done on my truck More

by DCAN325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 27, 2025

Dealership Rating
Employee Rating

Some of the kindest people I have come into contact with in the car industry. Constant communication and explained everything perfectly. Will definitely be coming back for service and will come back when I More

by VICTORIA.CELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth

Jan 28, 2025

Matthews GM Center responded

Hi- Thank you for the 5 Star Review and your business!

January 24, 2025

Dealership Rating
Employee Rating

Fast, accurate, efficient, friendly - I was in and out and got a free car wash. They are the best. More

by tpolicare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 23, 2024

Dealership Rating
Employee Rating

Scheduling an appointment to getting the work completed is so simple. Work is completed on time More

by KARIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2024

Matthews GM Center responded

Hi Karin- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

November 09, 2024

Dealership Rating
Employee Rating

Matthews service, sales, collision departments are the best. Friendly and professional. Customers are always first. More

by KARIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Gaeta, Jim Breward, Adam Crawford, John Quick, Naidira Ramit, Bill Tabeek, Paul Tierno, Fred Hobarth, Rob Linge, Jim Rodgers , Joe Polakovich, David Reyes, Ashley Salvemini, Scott Sorbello, Nicole Spencer, Frank Vallely

Nov 15, 2024

Matthews GM Center responded

Hi Karin-Thank you for the perfect review!

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