Darby Matthews
Darby  Matthews at Matthews GM Center

Darby Matthews

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Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.8
13 Reviews
4.8

13 Reviews

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13 Reviews of Darby Matthews

August 26, 2025

Dealership Rating
Employee Rating

Matthews GMC always finds us the perfect vehicle! Bill is amazing to work with and makes sure we’re happy! More

by irishmom13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2025

Matthews GM Center responded

Hi- Thank you for choosing Matthews GMC for your automotive needs. We are thrilled to hear about your positive experience with Bill. Congratulations on your new vehicle! We appreciate your kind words.

August 17, 2025

Dealership Rating
Employee Rating

don't know Adam ? ? I dealt with Badr Elhamraoui please list his name for me I don't own a Buick but the form made me do it this review form is screwed up I a GMC 150 More

by grust
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Badr Elhamraoui

Aug 18, 2025

Matthews GM Center responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

June 08, 2025

Dealership Rating
Employee Rating

Matthews auto group. Great place! Great people!! Especially Jimmy in service! He’s the best! More

by fhobarth0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

June 05, 2025

Dealership Rating
Employee Rating

This is a friendly dealership wherever you go on site. Andy made us feel very welcome and he was extremely pleasant & knowledgeable. We would like to see new cars on the showroom floor. We are a long-time More

by MIKEFREEMAN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Matthews GM Center responded

Hi Mike- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 25, 2025

Dealership Rating
Employee Rating

Wonderful staff and very helpful and knowledgeable. Very accommodating. They know their products well All have nice personalities. More

by wdenny
Recommend Dealer
Yes

Other Employees Tagged: Adam Crawford, Paul Tierno , Paul

May 28, 2025

Matthews GM Center responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2025

Dealership Rating
Employee Rating

This purchase turned out to be much more difficult than expected. Adam and his team really did well but GM Caddie folks really didn’t do the job I expected. We (Adam and me) built the vehicle I wanted earl More

by PEEPOPJOE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Crawford, Cole Lewis

May 13, 2025

Matthews GM Center responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

April 25, 2025

Dealership Rating
Employee Rating

Great service every time nice friendly staff never a long wait to get in n out…. More

by ABNYNY8675309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Matthews GM Center responded

Hi -Thank you for sharing your great experience. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

March 24, 2025

Dealership Rating
Employee Rating

Always on time and very great service. I would recommend. I really like the communication for the appointment. More

by willphil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Matthews GM Center responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business!

February 25, 2025

Dealership Rating
Employee Rating

Professional and helpful in reducing my bill alone with the work done on my truck More

by DCAN325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 27, 2025

Dealership Rating
Employee Rating

Some of the kindest people I have come into contact with in the car industry. Constant communication and explained everything perfectly. Will definitely be coming back for service and will come back when I More

by VICTORIA.CELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth

Jan 28, 2025

Matthews GM Center responded

Hi- Thank you for the 5 Star Review and your business!

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