Darien Griffin | Page 3

all was wonderful! I would recommend yall to everyone. Dariean was so caring and just awesome! so was the floor manager and fiancé manger. I would recommend yall to everyone. Dariean was so caring and just awesome! so was the floor manager and fiancé manger. More

by cathytampabay Verified Customer Verified Customer

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Sales rep smooth talker…then when sale handed over to Sales GM , no longer had interest in future contact it seemed. The promise certain items and dates to receive items kept getting pushed back. Sales Sales GM , no longer had interest in future contact it seemed. The promise certain items and dates to receive items kept getting pushed back. Sales GM said we will take care of you…and we felt taken advantage of. Again , several items we were to receive on the 2020 Santa Fe became an issue. Finally received 2nd key fob almost a month later after calling back several times to both the sales rep and the manager. Sales rep only returned two calls and ignored text/emails sent. At least sales GM called back but kept promising to follow up, which was slow. Felt like the sale was done and oh well on the promises. (Owners manual and driver side door card) The card and paint is damaged and neither sales person acted shocked. It was found that the car had a prior attempted break in and the door panel and inside latch area were not repaired. NO mention of break in attempt was said by sales personnel. Both sales personnel, when asked about the 10yr/100k warranty left (car had 37k), stated it was good. Then both acted surprised when we found out the truth. The finance mgr later told us that NO it was no longer honored. We would have to re-purchase a warranty to cover the remaining time/mileage. Also, the dealership markups we’re in stone according to the finance mgr. He stated that the sales manager would probably NOT budge on the price. He asked, he said, and it was a non negotiable list. I should of walked away from the deal that was offered looking back. That’s no me. I just thought you should know what took place and that I can’t in good faith recommend any of your dealerships. Respectfully, Don Andrukat More

by mawzy28 Verified Customer Verified Customer

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I bought my daughter her first car. she just turned 16 and she was so excited. They Darien made our experience short and sweet and was super helpful!!! everybody there was great!! Could she just turned 16 and she was so excited. They Darien made our experience short and sweet and was super helpful!!! everybody there was great!! Could not ask for anything better THANK YOU KIA!! More

by christinastiglitz Verified Customer Verified Customer

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Great customer service! Was very pleased that the whole process only took less than 4 hours! Was very pleased that the whole process only took less than 4 hours! More

by hayleym1004 Verified Customer Verified Customer

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Comfort while waiting, service very informative, enjoyed a donut & hot chocolate while waiting. Will be back. a donut & hot chocolate while waiting. Will be back. More

by MARY1566 Verified Customer Verified Customer

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When we brought the car, it was very late, so Syed said to come back tomorrow, because the detail department left for the evening. We came back the following day, we came back for the detail, and waited to come back tomorrow, because the detail department left for the evening. We came back the following day, we came back for the detail, and waited 45 minutes. The guy came over with our key and said here it is, it's done. But, when we got in the car, it was dirty! Not vacuum, it wasn't cleaned. We were disappointed 😞!! There are also cracks in the windshield and the driver side window and there are two looks like cigarette burn holes on the driver seat. More

by CPUISIS Verified Customer Verified Customer

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Worst experience. Probably should have never bought the vehicle from this dealership I will be contact. The manager i've been back five times Probably should have never bought the vehicle from this dealership I will be contact. The manager i've been back five times More

by WILWRIGHT2012 Verified Customer Verified Customer

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My salesman Darien took very good care of me during the whole process and sales manager Johnny helping me get a good deal. It was a wonderful experience and I recommend you go ask for them when looking for whole process and sales manager Johnny helping me get a good deal. It was a wonderful experience and I recommend you go ask for them when looking for your next new KIA from Jenkins! More

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They ask way more than MSRP, but we worked together and found the right price! Overall happy, the employees were all friendly found the right price! Overall happy, the employees were all friendly More

by brianna Verified Customer Verified Customer

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When they put incorrectly amount down ,& I told him he said oh yes but didn't change the amount on the paper. Just agreed it was wrong. said oh yes but didn't change the amount on the paper. Just agreed it was wrong. More

by JOYCECUFFE.JC Verified Customer Verified Customer

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