Darien Humbert | Page 5

Excellent service and really like my service adviser Darien. I would recommend the Subaru Superstore. Darien. I would recommend the Subaru Superstore. More

by Me Verified Customer Verified Customer

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I like how they show videos of your vehicle showing why it needs work. I also like how you won't do unnecessary work in order to make cash. This place also does Uber back and forth to the facility & wash y it needs work. I also like how you won't do unnecessary work in order to make cash. This place also does Uber back and forth to the facility & wash your car as part of the service at no charge. You have improved the way you do quality check to be sure I don't drive off the lot with mechanical or cosmetic issues (Piece of car flying off as I drive-happened many years ago, or an issue created by the mechanic after fixing another issue.) The last few times I came here you have definitely improved to make certain people do not leave with issues. And to be honest, I haven't had any these last few times due to the upgrade of your service department and the way you run things. It's much improved. Thank you Darien for your commitment to excellent service these last two times I came in. More

by Lainey Verified Customer Verified Customer

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Darren was very informative and provided the concerns regarding my car thoroughly. The service done on my car was done well. regarding my car thoroughly. The service done on my car was done well. More

by carina1 Verified Customer Verified Customer

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I'm very pleased with my interactions with Subaru personnel both sales and service. Service diagnosed and fixed a leak of the oil pan gasket in less time than originally estimated. The work was cover personnel both sales and service. Service diagnosed and fixed a leak of the oil pan gasket in less time than originally estimated. The work was covered under the 24,000 mile service coverage and warranty. I will continue to have all maintenance and service done at the Subaru Superstore. More

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Darien, our service advisor, always makes sure are car is tended to appropriately. The mechanics are thorough and trustworthy. tended to appropriately. The mechanics are thorough and trustworthy. More

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I’ve always have had excellent service at Subaru Superstore of Chandler. Darien is an outstanding service tech and has always kept me informed of the progress of the work being done on our car. Superstore of Chandler. Darien is an outstanding service tech and has always kept me informed of the progress of the work being done on our car. More

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Even without an appointment they got me back on the road in less than 2 hours. in less than 2 hours. More

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Representative kept me informed. Loved the video inspection. I’ll be back for more service. Loved the video inspection. I’ll be back for more service. More

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I took my new Subaru for the first schedule service. I arrived on time and the agent signed my car in and I spent about two hours waiting until it was finished. The car came out clean and had no issu I arrived on time and the agent signed my car in and I spent about two hours waiting until it was finished. The car came out clean and had no issues to report as it was a new car. More

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I bought my first Subaru, a Brat, in the 70's and have been a Subaru owner since. I have always maintained my Subaru at a dealership and never had issues in 50 years. I had just had service and tire rot been a Subaru owner since. I have always maintained my Subaru at a dealership and never had issues in 50 years. I had just had service and tire rotation prior to leaving on a road trip. During our trip the car started making a womp-womp sound, I thought it was the road surface since I'd never heard this sound in any of my Subaru's. Upon my return I called the dealership for an appointment, figuring, since my tires had just been rotated that I might have a bad tire. Much to my surprise the rear bearings in my 2018 outback with 78,000 miles were bad. Shock of all shocks, I have never had bearing trouble and have lived all over the US and in many different climates, plus I've always driven my Subaru's to 250,000+ miles before replacing. Darien Humbert was amazing, working with Subaru to replace both back bearings at a reasonable cost. He went above and beyond providing the best customer service ever. If I could give him more than 5 stars I would. I am, and will always be a loyal Subaru owner and highly recommend this dealership for their exemplary service department. More

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