Darin Lee | Page 28

Exceptional Service, Attention to detail, Great follow up! Purchasing a vehicle was very comfortable. Associates are informed. Darin Lee's team found the exact vehicle I was searching for. I was notified up! Purchasing a vehicle was very comfortable. Associates are informed. Darin Lee's team found the exact vehicle I was searching for. I was notified before this vehicle even hit the lot. Dave Ellett negotiated a deal to fit my budget. I appreciated the follow up phone call and the gift of appreciation in the mail. What a wonderful experience! More

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Very professional and directly to the point. No BS sale! The financing person Lee was very thorough! This is third brand new vehicle I have purchased from them!!! The financing person Lee was very thorough! This is third brand new vehicle I have purchased from them!!! More

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I was actually going to buy a new fusion at another dealership but wasn't happy with the deal they were giving me. Something didn't feel right so I did a search on the internet and found dealerrater.co dealership but wasn't happy with the deal they were giving me. Something didn't feel right so I did a search on the internet and found dealerrater.com. I had seen that Long McArthur had some good prices on the Ford Fusions and after reading the positive reviews on Darin Lee, I decided to give him a call. I have to say I am glad that I did. Not only was he extremely nice but he also got me a great deal. The other dealership I had talked to had tried to give me $2000 less for my trade and the interest rate they had secured was much higher. When it was all said and done, my payment were around $60 cheaper with Long McArthur and that was on a 5 year loan instead of 6 years. They also got me 0% interest. This was about the only time I have bought a vehicle and didn't feel like I was getting screwed in the end. I can definetly tell that Long McArthur is all about customer service. I felt like they went above and beyond to make sure I was satisfied with my purchase. The vehicle I bought was being shown in the mall and one of the staff members, Rod, even stuck around until 9:00 pm to make sure we could get it that night instead of having to wait until the next day. Anyway, like I said I am pleased with my experience. If you are thinking about buying a vehicle, you should really give Darin Lee a call. I almost didn't because I didn't want to have my credit ran again at another dealership but I am extremely glad that I did! Thank you Long McArthur and Darin Lee. I will be coming back for all of my future vehicle needs. P.S. Received the cookies today in the mail. THANKS! More

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Darin Lee and the dealership consistently provide world class service and a hassle free car buying experience. In May of 2011 I decided to check out a vehicle at their dealership. I was extremely nerv class service and a hassle free car buying experience. In May of 2011 I decided to check out a vehicle at their dealership. I was extremely nervous about going to any dealership, but decided to talk with them first because several friends recommended them. I worried if they would try to take advantage of me or try to talk me into something I was not interested in. From the very first contact I had with Darin Lee it was apparent that he was genuinely concerned with what I wanted. He went above and beyond to ensure my experience was top-notch and called me several times after my purchase to make sure things were going great and that I was happy. I was so shocked by my car buying experience that I refuse to buy a car from anywhere else! Recently I wanted to upgrade my car and let Darin know what I was looking for. He contacted me about a month later and had the exact car I wanted. Again, my car buying experience was perfect. If you are looking for the best dealership in the U.S, one that gives back to its community, cares about their customers, and is determined that you have an excellent car buying experience, than Long McArthur is the place to purchase your car! More

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Darin was very patient with us as we were making our decision to purchase a new vehicle. Even though he was busy, he took the time to make sure that all of our questions were answered. He even came in decision to purchase a new vehicle. Even though he was busy, he took the time to make sure that all of our questions were answered. He even came in on his day off to help us out. I appreciated his hard work to get us what we wanted. More

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Darin has kept an open line of communication through the whole process and in followup, and not through impersonal, generic emails. He sold me my last car, then worked with me on my tradein for a new car. whole process and in followup, and not through impersonal, generic emails. He sold me my last car, then worked with me on my tradein for a new car. He took into account my current finances and found a way to make it work for me to get the car of my dreams. More

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Darin helped us find a car for our twins' 16th birthday. We were very particular with what we wanted. He helped us locate exactly what we were looking for. Since the birthday was a couple of weeks away, and We were very particular with what we wanted. He helped us locate exactly what we were looking for. Since the birthday was a couple of weeks away, and the car was to be a surprise, Darin took it upon himself to find a place to store it without us asking him to. More

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We called Darin and explained our situation. We were wanting to trade our Escape off so we could reduce our montly payment and lower our interest rate. He took our information that morning and retuned wanting to trade our Escape off so we could reduce our montly payment and lower our interest rate. He took our information that morning and retuned our call several hours later. He then called about an hour later with a deal for us. He made arrangements for my husband to come in that afternoon to look at the car and go over the proposed trade. My husband contacted me and we agreed it was a good deal for us. Darin and the finacial office started all the paperwork so that I could come out as soon as I got off work. When I arrived everything was in order and we were able to complete the deal within a very short time. We really appreciated Darin's lining everything up for us so that I did not lose any time. He helped to sync my phone to the car and to set up the keypad on the door. He was very knowledgeable and provided us with excellant customer service. We will recommend Darin and the staff at Long-McArthur to our friends. More

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This is my 2nd vehicle purchased from Long McArthur, and This is my 2nd vehicle purchased from Long McArthur, and I live in north-central Oklahoma. Long McArthur and Darin Lee were recommended to me by a fr This is my 2nd vehicle purchased from Long McArthur, and I live in north-central Oklahoma. Long McArthur and Darin Lee were recommended to me by a friend, and I have to say my experience was everything I expected, and more! When I first visited, Darin and the finance department worked hard to help me get into a vehicle. A lot of dealerships wouldn't have gone the extra mile for me, but Darin and the staff made me feel welcome and took care of me. That's why I came back for my new vehicle. I would definitely recommend Darin Lee and Long McArthur to anyone, and will definitely make the drive to Salina when its once again time for a new vehicle. Thanks again, Darin! More

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We went to the dealership to get a small car that got good gas mileage for commuting to work. We were intersted in a Fiesta. The current ones on the lot had alot more options than we needed and the lower good gas mileage for commuting to work. We were intersted in a Fiesta. The current ones on the lot had alot more options than we needed and the lower end of the spectrum was a manual transmission. The Sales Representative located a Fiesta that better fit our needs and had it brought in. We made arrangements to test drive it and realized it would be great for commuting, but not so great for my growing boys. We considered A Focus, but the Sales Rep showed us a basic Fusion and it was much roomier for my growing boys and had better financing and rebate options making it alot more car for the money. We did give up some on gas mileage, but think it was a good trade as we got alot more room. More

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