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Phil Fitts Ford

New Castle, PA

4.8
1,299 Reviews
Call Dealership (724) 658-3521
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3250 Wilmington Road

New Castle, PA

16105

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1,299 Reviews of Phil Fitts Ford

January 14, 2026

Albi Mangino was salesman, but everyone involved made the transaction smooth. The deal was more than fair, and up front. Would recommend the dealership, and ask for Albi Mangino, he'll get the deal done. More

by kmnewcastle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino, Brian Hietsch
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Jan 15, 2026 -

Phil Fitts Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 19, 2025

Every time I have been there I have been treated very respectfully and kindness superior More

by Ghos2wal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino, Brian Grantham
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Nov 21, 2025 -

Phil Fitts Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 17, 2025

Was pleasantly greeted by Kenny and everyone was courteous and friendly. My vehicle was serviced promptly. More

by louann81254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny in service
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November 03, 2025

Got my oil change with the “works” so all good service except 93.00 later! I asked if I could have the Mercer ford price of like 59.00? But nope. Next time ima drive 20 min fir45.00 about savings then go More

by Apekennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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October 30, 2025

It was a pleasant experience Alberto is the consummate professional and I am very happy with my Ranger More

by Joe.young62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino, Brian Hietsch
Report | Print
Oct 31, 2025 -

Phil Fitts Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

October 27, 2025

Our experience was very relaxing and with not pressured to buy. Staff was very friendly, We would recommend to our family and friends. More

by rsbowman55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Greg Knauf
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Oct 29, 2025 -

Phil Fitts Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 22, 2025

Great service and very personal , i would highly recommend the dealership and excellent service department!! More

by Roecai86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken carter
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October 17, 2025

This was my second experience with the car service department. My first visit was after an accident on the PA Turnpike….a first EVER accident for me but after speaking to Paula, my fears worries. and More

by 10318deanneMary Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAULA. Collision Dept, Customer Service Give 5+ stars, Tony Oliva
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October 06, 2025

Friendly and professional staff. Always an amazing experience. Fast and efficient work. I am always completely satisfied with every aspect of my service. More

by cfdostilio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
Report | Print
Oct 25, 2025 -

Phil Fitts Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 06, 2025

Our recent experience included exceptional communication from Kenny and excellent, timely repair service on our Fusion. More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
Report | Print
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