Darluis Cruz | Page 6

Very disrespectful. Walked in and out in 5 min. The salesman started to calling me “buddy” while trying to correct me without trying to explain. Also didn’t even try to recommend me to other products w salesman started to calling me “buddy” while trying to correct me without trying to explain. Also didn’t even try to recommend me to other products when my budget didn’t meet. Picked up a Honda the next day. More

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They are all amazing!!!! The service was the greatest! They explained everything and stayed in my budget! I would highly recommend shopping at Glen Toyota!! They explained everything and stayed in my budget! I would highly recommend shopping at Glen Toyota!! More

by SARAWEBB825 Verified Customer Verified Customer

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From first walking in Darluis was helpful, very accommodating, and thoughtful. He went above and beyond to help me, even when he believed I was just looking. He fought for me to get a payment withi accommodating, and thoughtful. He went above and beyond to help me, even when he believed I was just looking. He fought for me to get a payment within my comfort level, and to have the perfect car for me. Glen Toyota was overall a very pleasant experience, and I say that after spending 5 hours there due to some hold ups. More

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Where shall we start? Initial impressions were good but did not receive a copy of the window sticker of the truck I was interested in. So the following Monday I called and requested the document. I then fo did not receive a copy of the window sticker of the truck I was interested in. So the following Monday I called and requested the document. I then found out the truck had more than I wanted so I backed away from that vehicle. Now they knew what I wanted and they advised a truck was on its way in. Sounds good except when they priced out the 2nd vehicle, they removed a very important charge which was included in the 1st. I also spoke to John the sales manager several times about the pricing, since I went to Glen Toyota because they were the closest COSTCO dealership. Only when we directed to the "finance" office, where they talk you into add-ons, did I find out that my truck price did not include GAP insurance. I have leased at least 10 vehicles prior to this Toyota and not 1 has not included GAP insurance. After extensive conversation John cut the GAP cost in half but I was still not happy. Last but not least, the next business day, which was Monday, I receive a call from the sales person informing me they forgot to put the inspection sticker on the truck. They asked me when I could bring the truck back, which is a 30-45 minute drive. I asked when they can be in my neighborhood to put the sticker in my truck. It went over their heads. This dealership needs help. More

by TEDFINKEL Verified Customer Verified Customer

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Dealership was very very very very Informal in cars got in there they made me feel like family what is a customer of prestige motors will not be going back to that dealership ever again I think Glenn Toyot in there they made me feel like family what is a customer of prestige motors will not be going back to that dealership ever again I think Glenn Toyota is my newfound dealership very very knowledgeable and very friendly very quickI was in an added air in about two hours prestige motors six hours came out empty-handed thank you very much I appreciate it More

by VASOLLROBERT Verified Customer Verified Customer

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Positive experience Got a competitive price on the car I wanted and the whole car buying experience went smoothly. Left with uniformly positive thoughts of the dealers Got a competitive price on the car I wanted and the whole car buying experience went smoothly. Left with uniformly positive thoughts of the dealership and a great car. More

by RFLANZMAN Verified Customer Verified Customer

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Recommended if you find a great USED car I found a vehicle I has interested in. Unfortunately, the salesman couldn't tell me anything about it. Couldn't pull up the Maintenance history. Lucki I found a vehicle I has interested in. Unfortunately, the salesman couldn't tell me anything about it. Couldn't pull up the Maintenance history. Luckily I knew enough about the vehicle and the aftermarket parts it had on. When it came to deal, they did the normal back and forth and when they finally said deal, they began the BS. No inspection sticker for a used car, no full tank of gas for a used car... dealers make the most revenue on used vehicles and they couldn't spend $30. Regardless, i went there for the vehicle, not the dealer. More

by ChinaWhite Verified Customer Verified Customer

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New car lease Excellent service my Luis . He explained all the detail of the car and compare the price with other cars. But when car went for cleaning it took way l Excellent service my Luis . He explained all the detail of the car and compare the price with other cars. But when car went for cleaning it took way longer than anticipated. More

by squreshi_1967 Verified Customer Verified Customer

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Excellent Darlluus was very nice and made a great deal. He was accommodating and I would recommend him to someone else I liked the review of the car by the yo Darlluus was very nice and made a great deal. He was accommodating and I would recommend him to someone else I liked the review of the car by the young lady. Forgot her name. Very thorough More

by GREGGMASTROPOLO Verified Customer Verified Customer

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Best car buying experience ever!!! best car buying experience to date...keep in mind it’s not a fun process for me...process was quick, comfortable and I didn’t feel I was being scammed best car buying experience to date...keep in mind it’s not a fun process for me...process was quick, comfortable and I didn’t feel I was being scammed as I’ve had while purchasing vehicles in the past. No pressure felt...no expensive add-on’s or mystery fees...would def purchase from here again... More

by EH Verified Customer Verified Customer

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