

John has been selling cars at Glen Motors for 29 years and has been selling in Bergen county well over 30 years. John is available by phone at anytime, please don't hesitate to call on him. John is a true pro.
Read moreDealership Experience
29 yrs, 1 mo
131 Reviews
Write a Review131 Reviews of John Kraiza
September 29, 2023
Great show room, everyone was nice and helpful. Also explain everything love my new vehicle. Also explain everything love my new vehicle. More
Other Employees Tagged: Michael Finn, Bob Baran, Joe Esposito, Genaro Rosario, Darlius Cruz
September 28, 2023
Received expected deal. Good customer experience. Great people. A b c d e f g Good customer experience. Great people. A b c d e f g More
Other Employees Tagged: Michael Finn, Onassis Forteza
September 18, 2023
Loyal customer for over 30 years. Apparently, the Sales Manager is more concerned about selling a car than addressing customer loyalty. His apparent indifference to a key fob issue, Apparently, the Sales Manager is more concerned about selling a car than addressing customer loyalty. His apparent indifference to a key fob issue, which we resolved directly through corporate, was something he couldn't or wouldn't do for us. Shame on him. More
Other Employees Tagged: Bob Baran, Neil Dimaso, Jason Forkins, Freddy Padilla , Joe Croce, Service Mgr. 5 stars
August 25, 2023
The issue with water collecting in my rear driver side door was quickly resolved. The work being done free of charge was a very pleasant surprise. I'll definitely be back in the future. Thank you. door was quickly resolved. The work being done free of charge was a very pleasant surprise. I'll definitely be back in the future. Thank you. More
Other Employees Tagged: Joe Esposito, Jason Forkins, Bruce Rosales, Genaro Rosario, Paul Cimillo, William Hughes, Freddy Padilla, Kelsey Cimillo , Juan Cordon
August 16, 2023
Some experiences were good, others have been frustrating. It's been 2 weeks and I am still waiting for my second key and a replacement bumper. I have made 3 trips in to the dealership and still have not be It's been 2 weeks and I am still waiting for my second key and a replacement bumper. I have made 3 trips in to the dealership and still have not been able to get the key. I would think some arrangements could be made to have it available even if the used car manager is out a lot. Or someone should be calling me to let me know when the person who has it is in the office. Hard to believe he hasn't been there in 2 whole weeks. I don't feel I got a good deal on the vehicle, but that is largely on me for not doing a better job negotiating. Also was very disappointed in the finance rate, I went in to get the 5.49% advertised, but then they offered me a used vehicle and the rate from Toyota skyrocketed in spite of my excellent credit rating... Was there a better rate out there? I don't know, I should have waited until I could shop around, so again, that is on me. Overall, the dealership hasn't done anything wrong, I am just frustrated at having to chase after details like the key and the bumper. I am hoping to have positive experiences with the service department, but can't speak to that yet. More
Other Employees Tagged: Michael Finn, Darlius Cruz
August 15, 2023
If it wasn’t for Neil, I would not have bought may car there. He saved me from walking away after waiting to test drive the Toyota Crown for 2 months. there. He saved me from walking away after waiting to test drive the Toyota Crown for 2 months. More
Other Employees Tagged: Neil Dimaso, Darlius Cruz , The gentleman that sits to the left of Neil if you are facing his desk. He was able to get my phone app to work.
August 12, 2023
The dealer explained me everything In a very clear and honest way. No extra charges, no hidden numbers compare to other dealers. honest way. No extra charges, no hidden numbers compare to other dealers. More
Other Employees Tagged: Neil Dimaso
July 10, 2023
Awesome place to do business! Will recommend all friends and family! Very knowledgeable and patient Will recommend all friends and family! Very knowledgeable and patient More
Other Employees Tagged: Michael Finn, Bob Baran, Joe Esposito, Bruce Rosales, Javier Flores, Genaro Rosario

